5 Reasons For Failure In User Adoption


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5 Reasons For Failure In User Adoption

  1. 1. Driving User Adoption and Parental Engagement<br />Mike Herrity<br />
  2. 2. Mike Herrity<br />Twynham School and SharePoint in Education<br />Assistant Headteacher and SharePoint Consultant<br />Twynham School is 3 times Outstanding<br />Becta Award Winner- Learning Beyond the Classroom and Parental Engagement<br />www.twynhamschool.com/supportinglearning<br />www.sharepointineducation.com<br />mike.herrity@twynhamschool.com<br />@mikeherrity<br />
  3. 3. Why are we here?<br />Strong track record with high user adoption<br />100% staff adoption (varying levels)<br />Learning Gateway established with students as the third pillar in their Revision Gateway<br />During two recent snow days 94% of staff and 86% of students logged in to the Learning Gateway <br />89% of parents have access to the Parent Gateway<br />
  4. 4. Why is their a problem with user adoption?<br />5 Thoughts<br />
  5. 5. 5 common reasons for poor user adoption<br />The school use the term ‘VLE’ excessively and indiscriminately.<br /><ul><li>‘We need a VLE!’
  6. 6. Perhaps the most damaging word for Online learning as it is hugely misunderstood.</li></li></ul><li>5 common reasons for poor user adoption<br />The School thinks that the purchase of a Learning Platform will cure world famine and global pandemic<br /><ul><li>‘It doesn’t work very well!’
  7. 7. Over sell by Government of what technology could do.</li></li></ul><li>5 common reasons for poor user adoption<br />The School spends hundreds of hours deciding which technology to buy and 0 hours asking the end user how they would like to use it.<br /><ul><li>‘Nobody is using it!’
  8. 8. Teachers see a learning platform as a technology purchase and not a teaching and learning tool.</li></li></ul><li>5 common reasons for poor user adoption<br />Lack of ambition<br /><ul><li>‘We are going to start small.’
  9. 9. Really important to take people with you but without content why would you go to a website?</li></li></ul><li>5 common reasons for poor user adoption<br />Ignoring the positives and focusing on the negatives with Learning Platforms.<br /><ul><li>It just isn't Web 2.0 enough!
  10. 10. I am worried about web 3.0…
  11. 11. Those leading Online Learning are busy can procrastinate if things aren't cool enough.</li></li></ul><li>5 things to do.<br />Avoid use of words which alienate people.<br />Get to grips with what the Learning Platform can do and is good at.<br />Talk to end users as much as possible about design.<br />Be ambitious and seek the quick wins.<br />Use every last drop of the potential in your learning platform.<br />
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