5 Reasons For Failure In User Adoption

Driving User Adoption and Parental Engagement
Mike Herrity

Mike Herrity
Twynham School and SharePoint in Education
Assistant Headteacher and SharePoint Consultant
Twynham School is 3 times Outstanding
Becta Award Winner- Learning Beyond the Classroom and Parental Engagement
www.twynhamschool.com/supportinglearning
www.sharepointineducation.com
mike.herrity@twynhamschool.com
@mikeherrity

Why are we here?
Strong track record with high user adoption
100% staff adoption (varying levels)
Learning Gateway established with students as the third pillar in their Revision Gateway
During two recent snow days 94% of staff and 86% of students logged in to the Learning Gateway
89% of parents have access to the Parent Gateway

Why is their a problem with user adoption?
5 Thoughts

5 common reasons for poor user adoption
The school use the term ‘VLE’ excessively and indiscriminately.
‘We need a VLE!’
Perhaps the most damaging word for Online learning as it is hugely misunderstood.

The School thinks that the purchase of a Learning Platform will cure world famine and global pandemic
‘It doesn’t work very well!’
Over sell by Government of what technology could do.

The School spends hundreds of hours deciding which technology to buy and 0 hours asking the end user how they would like to use it.
‘Nobody is using it!’
Teachers see a learning platform as a technology purchase and not a teaching and learning tool.

Lack of ambition
‘We are going to start small.’
Really important to take people with you but without content why would you go to a website?

Ignoring the positives and focusing on the negatives with Learning Platforms.
It just isn't Web 2.0 enough!
I am worried about web 3.0…
Those leading Online Learning are busy can procrastinate if things aren't cool enough.

5 things to do.
Avoid use of words which alienate people.
Get to grips with what the Learning Platform can do and is good at.
Talk to end users as much as possible about design.
Be ambitious and seek the quick wins.
Use every last drop of the potential in your learning platform.

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5 Reasons For Failure In User Adoption

by Mike Herrity on Jul 15, 2009

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