3 11 Ri Event @ New Horizons Pvd - Presentation Transcript
Collaboration Breakthroughs: The Power of SharePoint and the Microsoft Office System March 11, 2009
What I’ll Cover
Context
Case Studies
Demo
Call to Action
Context: Hard Times Analyst Forecast (US IT Growth, 2008-2009 change) IDC +0.1% Gartner +0.1% Forrester +1.6%
Context
Hard times require:
Ways to drive down costs
Ways to leverage existing investments
Models for measuring success
“ Priority is a function of context.” -- Stephen R. Covey
IT: Categorizing and (Re-)Prioritizing “ First, the utility, keep the lights on, keep the computers working. Two is compliance. There will be more regulation. Do the benchmarking, be more efficient, try to standardize. Third is the discretionary projects. The thing I want to caution every CIO about: What criteria you were using in the fall of 2008 to call something transformational may have become irrelevant.” -- Ram Charan, “On the CIO’s Role,” InformationWeek, 1/19/2009 issue
A Word About That Middle Layer…
Options for Measuring Success
ROI Modeling Tools
Basic:
Microsoft BPIO analysis: ROI model as deliverable
Microsoft REJ (Rapid Economic Justification) tools
Intermediate:
Paul Culmsee’s Series on SharePoint ROI and Speaking to Your CFO at www.cleverworkarounds.com
Advanced:
Book: “How to Measure Anything” by Douglas Hubbard
Benefits of Effective Collaboration
Reduce:
Time to find content
Latency in business processes
Increase:
Re-use of content
Throughput by valuable workers
Employee satisfaction/retention
MS-Office and SharePoint
Most-used integration points, in practice:
Search (linking content + people)
DEMO
MS-Office and SharePoint
Most-used integration points, in practice:
Search (linking content + people)
Document Information Panel
DEMO
MS-Office and SharePoint
Most-used integration points, in practice:
Search (linking content + people)
Document Information Panel
Slide libraries
Outlook integration (offline SP content)
SP Workflows from Office
Document-centric = Office + SharePoint
Form-centric = InfoPath + SharePoint (+.NET)
Excel Services
Case Study 1
Global Professional Services Firm
Collaboration via case team sites/repositories
KM: storing and searching, right info to right person(s) at right time in right form, re-use of IP
Coordinating recruiting across geography (multi-site)
Case Study 2
Retailer
Reduces cost of promotional programs (coupons) using MOSS and Office
Forms-driven workflow with InfoPath
“ Ending the tyranny of e-mail and spreadsheets”
Success metrics
Case Study 3
Professional services firm
Intranet, extranets, portal, search
Shared content for trade shows via slide libraries
Searching data across the enterprise
Integration with LOB data (e.g., project codes)
Calls to Action
Baseline via IO Assessment
Packaged Services Offerings
Just starting up? Consider SharePoint Online/BPOS
Microsoft’s Infrastructure Optimization (IO) Model
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