ITIL Intermediate Training and Certification bangalore


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FutureFrameworks IT Services is a global consulting and training solutions provider in the area of IT Service Management and IT Governance.

We are Accredited Training Organization (ATO) by APM Group-UK. Our ITIL® 2011 Foundation training introduces the participants to the principles, processes and functions of ITIL® . Future Frameworks Consultants have worked with global clients across the globe providing consulting and training solutions.

Our Other Training Programs:

ITIL Intermediate program (Life Cycle Stream,Capability Stream , MALC)
ITIL Foundation Training & Certification
Project Management (PMP®, PRINCE2®, ACPSM, CSM®)
ISO/IES 20000, COBIT Training
Cloud Computing Program
For all courses details and course discription Click here

About Trainer :
Mr. Franklin has rich experience of more than 20 years of IT operations, planning, development and project management experience. He is a motivating force of knowledge and expertise on Service Management and IT Governance best practices. An ITIL v3 Expert, ITIL v2 Service Manager, ISO/IEC 20000 Implementer & Internal Auditor, Cobit Certified and Six Sigma Black Belt ..Franklin has co-authored a book, ISO/IEC 20000 Executive's Guide with the ITIL founding brother, Mr. Alan Nance of USA and Dennise Underwood, Former Sr. VP of Gartner, USA.

We are providing APMG course Book for our every ITIL Training program.

For more details regarding ITIL Certification program . please contact us or share your contact details so that we can discuss more about ITIL certification
Register for the course, the earliest

Futureframeworks Team

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ITIL Intermediate Training and Certification bangalore

  1. 1. To provide innovative and high quality services based on the needs of our customers and market demand. OUR VISION
  2. 2. To deliver solutions which leads to Business-IT Alignment formulated against executive imperatives. Our expertise helps executives to sleep at night knowing their services are managed, secure, cost effective and profitable. OUR MISSION
  3. 3. Consulting & Implementation • IT Service Management • IT Governance • Project Management • Quality Management Training • IT Service Management • IT Governance • Prince 2 • PMP • ISO/IEC 20000 OUR SERVICE Our Consultants are having solid hands-on experience in implementation of large projects & with global expertise.
  4. 4. The CIO Challenges Today
  5. 5. Head – Training Challenges Today
  6. 6. Future Frameworks delivers service management solutions to the organization based on executive-level imperatives. MAIN FOCUS AREA Our Core Services that addresses Business Imperatives: • High Quality of Service to the business. • Cost Effective solutions. • Compliance and governance • Knowledge transfer • Full spectrum of IT Service Management (ITIL ®) Training programs ITIL® is a registered trademark of Cabinet Office
  7. 7. IT Governance - CobiT
  8. 8. Compliance and Governance Future Frameworks has Core Competencies to ensure Compliance and Governance in the following areas : • ITIL ® • ISO/IEC 20000 • Sarbanes-Oxley • Cobit
  9. 9. • Business processes are increasingly becoming IT dependent. • The main worry of IT Mgrs these days is the burgeoning cost of IT. • Internal cooperation between IT departments is a missing puzzle. • The 24X7 economy demands the high availability of IT services. • Outsourcing and off-shoring initiatives require a very good understanding of the IT services provided to the business. • Increasing pressure from legislative controls such as Sarbanes- Oxley demand a level of “Compliance and Control”. Need for IT Service Management
  10. 10. • Operational Excellence. • Continual Service Improvement. • IT Governance. • Process Consulting:  ITIL ®  ISO/IEC 20000  Cobit  Project Management CONSULTING
  11. 11. Business-IT Alignment Business success is tied to an ability to deliver against the mounting expectations of an increasingly demanding client base. Future Frameworks has core competence in managing the quality of service: • Business-ITAlignment • Executive Digital Dashboards • IT Service Management Solutions • Business Service Management • Relationship Management
  12. 12. Reducing the Cost to Serve In a market where competitors can suddenly appear out of nowhere, many of whom are working on an Asian Century delivery model, making money by charging what the market can bear often depends on operating at the lowest cost frontier for delivery of the service. Core Competencies: • Managing the cost-frontier • Consolidation • Traditional outsourcing • Process Optimization
  13. 13. ITIL v3 Qualification Scheme Copyright © 2007 APM Group.
  14. 14. Some of our Customers for whom our Consultants / Trainers worked
  15. 15. What the CEO expects from the CIO! “At night I want him to make sure that I can sleep peacefully, when I wake up, I want him to excite me with new possibilities for our business.” Gerry Ablaza, CEO Globe Telecom Asian CEO of the Year, 2004 Future Frameworks Will Deliver