A Rough Guide towards Govt 2.0 Based on a Maturity Model Mike Osborne [email_address]

Where are we going? Objective Produce a rough outline of the end goal and some of the intermediate steps to get there. In about 20 mins.

Objective

Produce a rough outline of the end goal and some of the intermediate steps to get there.

In about 20 mins.

Why use Maturity Model? A maturity model provides: a place to start the benefit of a community’s prior experiences a common language and a shared vision a framework for prioritizing actions a way to define what improvement means for your organization . A maturity model can be used as a benchmark for assessing different organizations for equivalent comparison. http://en.wikipedia.org/wiki/Capability_Maturity_Model

A maturity model provides:

a place to start

the benefit of a community’s prior experiences

a common language and a shared vision

a framework for prioritizing actions

a way to define what improvement means for your organization .

Single agencies or the whole space? How about we start with the overall “government space”? Then, potentially develop a lower level model that could apply to individual agencies. As a generic guide, a roadmap A maturity model can be used as a benchmark for assessing different organizations for equivalent comparison .

How about we start with the overall “government space”?

Then, potentially develop a lower level model that could apply to individual agencies.

As a generic guide, a roadmap

What comprises a Maturity Model? infrastructure Key Process Areas Data Policy Dev OSG Search collaboration e-operations Goals (in KPAs)  Data  Policy Dev OSG  Search  collaboration  e-operations Key Practices (in KPAs)  Data  Policy Dev OSG  Search  collaboration  e-operations practice

Common & Uncommon Factors The Key Process Areas Same across all levels Within each Key Process Area Goals are specific to each level Infrastructure and practices are specific to each level

The Key Process Areas

Same across all levels

Within each Key Process Area

Goals are specific to each level

Infrastructure and practices are specific to each level

5 principles Externally Govt 2.0 1.75 1.5 1.25 Govt 1 Technology Agencies Citizens

Examples Data web, open source govt, personalisation, search, authentication 5 principles Political blogs, CYFS watch, they work for you Externally Govt 2.0 1.75 1.5 1.25 Govt 1 Blogs, wikis, e-govt standards wiki, federated architectures, microformats Technology Inter-agency collaboration, CEO blogs, policy dev. blogs, Agencies Online referenda, pay tax, birth certificates, policy submission Citizens

Presentation 2.0 It’s your turn now Fill in what we can of the Maturity Model Fast brainstorm White hat, accept for now Wiki 0.2

It’s your turn now

Fill in what we can of the Maturity Model

Fast brainstorm

White hat, accept for now

Wiki 0.2

A wiki “post” Concise is good Specific and tangible is good Add metadata / tags Level, streams Note: The written up “roadmap” will be available from the e-government barcamp site.

Concise is good

Specific and tangible is good

Add metadata / tags

Level, streams

Note: The written up “roadmap” will be available from the e-government barcamp site.