This Project comprises of the following sections;
2. Overview of the Telecom Industry in India
3. SWOT Analysis on Telecom Industries in India
4. Problems faced by Telecom Industry
5. Leading Telecom Companies in India
In early 1881, Oriental Telephone Company Limited of England opened telephone exchanges
at Calcutta (Kolkata), Bombay (Mumbai), Madras (Chennai) and Ahmedabad.
On the 28th January 1882 the first formal telephone service was established with a total of 93
From the year 1902 India drastically changes from cable telegraph to wireless telegraph, radio
telegraph, radio telephone, trunk dialing.
Later moved to digital microwave, optical fiber, satellite earth station. During British period all
major cities and towns in India were linked with telephones.
In the year 1975 Department of Telecom (DoT) was responsible for telecom services in entire
country after separation from Indian Post & Telecommunication.
Decade later Mahanagar Telephone Nigam Limited (MTNL) was chipped out of DoT to run
the telecom services of Delhi and Mumbai.
In 1990s the telecom sector was opened up by the Government for private investment. In1995
TRAI (Telecom Regulatory Authority of India) was setup.
This reduced the interference of Government in deciding tariffs and policy making.
The Government of India corporatized the operations wing of DoT in 2000 and renamed
Department of Telecom as Bharat Sanchar Nigam Limited (BSNL).
From 2001 to 2011, the total number of telephone subscribers has grown at a Compound Annual
Growth Rate (CAGR) of 35 per cent.
The comparable rates in the 1980s and 1990s were 9 per cent and 22 per cent, respectively.
Demand side factors—ultra low cost of handsets, low tariffs and ultimately the ease of using a
phone—as well as supply side factors have made mobiles popular in India.
The regulatory reforms in the telecom sector from 2000 to 2011 can be broadly classified into the
following three distinct phases.
Phase 1 – 2000–2003: Telecom sectors were opened up to competition.
Phase 2 – 2004–2007: Regulator encouraged competition and also set the stage for future
Phase 3 – 2008–2011: More choices were brought in for consumers in terms of technology and
The total number of telephone subscribers in India stood at 943.49 million in February 2012 as
against 28.53 million in April 2000.
India is the world’s fastest growing industry in the world in terms of number of wireless connections
after China, with 811.59 million mobile phone subscribers.
According to the world telecommunications industry, India will have 1.200 billion mobile
subscribers by 2013.
Number of Operator
TRAI directive VAS
Tax disputes with Govt.
1 | Airtel
Bharti Airtel Limited is India’s largest telecom company .Founded by Sunil Mittal in 1986 the company is
fourth largest mobile operator in the world. Products offered y company includes mobile commerce , 2G, 3G
and 4G wireless services, fixed line services, IPTV, high speed DSL broadband, DTH and enterprise
2 | Reliance
Reliance Communications a flagship company of Reliance Group was established in 2004 and the company
has more than 150 million subscribers. The company’s product offerings include
wireless, broadband, national and international long distance services.
3. Tata docomo
A Tata Group company providing cellular service on the GSM, CDMA and platform . It is among the top
telecom companies in India and the first Indian telecom company to launch 3G services in India.
4 | Vodafone
Vodafone is a leading global telecommunications company with operations in over 30 countries .
Headquartered in London, the company ranks amongst the top 4 telecom companies globally in terms of
subscribers and revenues. Company owns 45% of Verizon Wireless, the largest mobile telecom company in
the US measured by subscribers.
5 | Idea
An Aditya Birla Group Company with over 121 million customers . Idea is India among of the top 5 telecom
companies which is offering 2G and 3G services with a traffic of about 1.5 billion minutes a day.
Lower spectrum prices
Special Tax Benefit
New VAS services
Government policy regarding tariffs
Not only Pvt. Players dominant market
Technology of Tower Industry