Services Of LivingLabs and the European Network of Living Labs (ENoLL)

Services of Living Labs & their networks Claire Fahy , Miguel Ponce de Leon, Anna St å hlbr ö st , Hans Schaffers, Patrizia Hongisto Waterford Institute of Technology, Waterford, Ireland Luleå University of Technology, Sweden Helsinki School of Economics, Helsinki, Finland

Introduction to Living Labs
Living Labs (LLs) promote an alternative innovation paradigm, the end user’s role shifts from research object to a pro-active position where user communities are co-creators of product and service innovations.

Research Motivation
The European Network of Living Labs (ENoLL) was launched in November 2006.
The network consists of a set of diverse LLs across Europe that are attempting to create, prototype and validate new services, businesses, markets and technologies in real-life contexts, such as cities, suburban and rural areas.
As part of a CoreLabs ’ activity in harmonisation of methodologies and best practices across LLs, it became apparent that the LL community were struggling to realise the service requirements and potential service benefits of their respective LLs.

Research Objectives
Overall Objective: To capture the potential value creation of a LL or ENoLL.
The unique characteristics of the business model that would represent a LL and ENoLL are addressed .
Establishment of a picture of existing and required value-added services from the stakeholders’ perspective.
Analyse the results of the previous objectives and categorise in order to provide a set of service themes that can be used to advise and also direct the future of LLs and ENoLLs.

Living Lab and Network of Living Labs Business Model
Characteristics which need to be considered when distinguishing it from traditional Business Models:
Systemic instrument for innovation
Instruments for networked innovation
Living Labs as public-private partnership
Phased development of Living Labs

Research approach, M ethodology: Step 1
Initial Brainstorming session (Mind-mapping)
stakeholders from industry, SMEs, academia and public authorities

Involving Living Labs
Workshop with LL Integrated Projects (Collaboration@Rural, Ecospaces and CoSpaces) .

Involving the European Network of Living Labs
60 LLs represented plus representatives from European Commission at the 1 st ENOLL workshop
Workshop: “Igniting Network Service Creation”
Directive: Services should have a Pan-European relevance
Workshop Conclusions:
Technical services such as communication and collaboration;
Customer services such as innovation output, community services;
Intra-network services (within ENoLL) – idea generation, governance, management .

Major O utcomes /Results

Major O utcomes /Results
Services supporting collaborative innovation
Network for Innovation Lifecycle Support , User-centric innovation , Idea Generation Services , Market for Ideas & IPR , Pervasive sharing of community expertise.
Services supporting validation and demonstration
Technical Validation, Usability validation, Agile environment (supports complete development lifecycle), Showcasing of innovations.
Services specific to stakeholders
Specific requirements of end-users (eg. Personalisation/Customisation), public bodies (eg.public innovation, consensus building), small (eg. business incubation, mediation) and large industry (eg. Mass customisation) and academia (eg. Exploitation, experimentation).
Services supporting organisation
Governance, Management of phased development and LL synergies, organisation of LLs as instruments of systemic innovation.

Conclusion and outlook
Four service categories have been identified that represent key characteristics of the LL & ENoLL.
The identified in each of these categories have been further classified under the terms of “existing”, “emerging” and “future”.
These categories and their associated services provide distinguishing characteristics of value-creating LLs and as such serve as a guide for emerging LLs.
Services classed as grounded or emerging can be identified as “best-practice” of value creation in existing Living Labs. These services have already proved their positive effects and continued sustainability and thus can be re-used.
Possible future services have been identified which will provide direction for the evolution of existing LLs and ENoLL.
Future work would include future service implementation, long term validation of service value creation against LL sustainability and specific service identification as per LL objective, i.e. rural, industrial.

Thank You!

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Services Of LivingLabs and the European Network of Living Labs (ENoLL)

by Miguel Ponce de Leon @ TSSG / Waterford Institute of Technology on Mar 24, 2010

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Services Of LivingLabs and the European Network of Living Labs (ENoLL) — Presentation Transcript