1. ii
BONAFIDE CERTIFICATE
Certified that this project report titled “A STUDY ON THE
SATISFACTION LEVEL OF THE EMPLOYEES ON THE VARIOUS WELFARE
FACILITIES PROVIDED AT CIBI INTERNATIONAL, PERUNDURAI” is the
bonafide work of Ms. PREMA SUBRAMANIYAM who carried out the research
under my supervision. Certified further, that to the best of my knowledge the work
reported herein does not form part of any other project report or dissertation on
the basis of which a degree or award was conferred on an earlier occasion on
this or any other candidate.
Supervisor Director
Viva – voce held on __________
Internal Examiner External Examiner
2. iii
ABSTRACT
The main aim of this project is to study the level of satisfaction towards
labour welfare facilities in CIBI International, Perundurai.
The factories Act, 1948 lays stress on improved working condition for
the workers / employees in recognized industries. The study team appointed by
the Central Government in 1959 divided the welfare facilities into 2 groups;
a. Welfare within the premises of an establishment,
b. Welfare outside the establishment.
In this organization, they are providing the welfare facilities like drinking
water, Latrine and urinal, spittoon, washing, first aid, canteen, rest room, medical,
housing facilities and also co-operative societies.
For the purpose of the study, data have been collected through
administered questionnaire. A sample size of 200 respondents were selected
according to the stratified random sampling method. Percentage analysis and
chi-square test has been used for the purpose of analysis and interpretation.
Suggestions were made based on the findings. It is observed that the workers
are satisfied with the welfare facilities provided by the organization.
The welfare facilities like ventilation, medical facilities, canteen facilities
and latrines & urinal facilities can be improved for the welfare of the workers.
4. v
ACKNOWLEDGEMENT
I express my sincere thanks to the Correspondent Thiru,
P.Sathiyamoorthy, B.E., M.B.A., M.S., Kongu Engineering College, Perundurai
for giving me this opportunity to do the project in the concern.
I express my sincere thanks to the Principal Dr. A.M. Natarajan,
B.E., M.Sc., (Engg)., Ph.D., Kongu Engineering College, Perudnurai and
Prof. P. Suresh Kumar, M.Sc., M.B.A., Director and Head of the Department,
Management Studies, Kongu Engineering College, Perundurai for giving this
opportunity to acquire the real corporate experiences from this project.
I extend my hearty thanks to Mr. N. Sivakumar, Managing Director of
CIBI international granting me permission to do the project work in their
esteemed concern. I express my profound thanks to Mr. B. Sasidaran,
Personnel Officer, CIBI International providing me the information and guidance
in the concern in doing the project work and without whom the project would
have been impossible.
I am highly indebted to my project guide Mrs. P. Vidhyapriya, B.Sc.,
M.B.A., who inspired me and guided me in every step of the project work.
I express my sincere thanks to all the respondents who gave their
honest response to my schedule. I express my profound gratitude to my Family
Members & Friends for their help and encouragement. I also take this
opportunity to thank all those creative minds and helpful hearts for their
assistance in making this project work.
5. vi
LIST OF CONTENTS
CHAPTER
NO.
PARTICULARS
PAGE
NO.
LIST OF TABLES vii
LIST OF CHARTS viii
1 INTRODUCTION
1.1 Industry profile 1
1.2 Company profile 2
1.3 Conceptual background 6
1.4 Needs for study 14
1.5 Review of literature 15
2 OBJECTIVES OF THE STUDY 16
3 RESEARCH METHODOLOGY
3.1 Research Design 17
3.2 Sample Design 17
3.3 Data collection 19
3.4 Tools used for analysis 20
3.5 Limitations of study 20
4 ANALYSIS AND INTERPRETATION
4.1 Analysis of data 21
4.2 Hypothesis testing 34
5 FINDINGS 48
6 SUGGESTIONS AND CONCLUSION 50
APPENDIX
REFERENCES
6. vii
LIST OF TABLES
TABLE
NO.
PARTICULARS
PAGE
NO.
4.1.1 Age level of the respondents 21
4.1.2 Gender of the respondents 23
4.1.3 Educational qualification of the respondents 25
4.1.4 Experience of the respondents 27
4.1.5 Marital status of the respondents 29
4.1.6 Monthly income of the respondents 31
4.1.7 Number of dependents of the respondents 33
4.2.1 Age and level of satisfaction of welfare measures 34
4.2.2 Gender and level of satisfaction of welfare measures 36
4.2.3
Educational qualification and level of satisfaction of
welfare measures
38
4.2.4
Experience and level of satisfaction
of welfare measures
40
4.2.5
Marital status and level of satisfaction of welfare
measures
42
4.2.6
Monthly salary and level of satisfaction of welfare
measures
44
4.2.7
Number of dependants and level of satisfaction of
welfare measures
46
7. viii
LIST OF CHARTS
CHART
NO.
PARTICULARS
PAGE
NO.
4.1.1 Age level of the respondents 22
4.1.2 Gender of the respondents 24
4.1.3 Educational qualification of the respondents 26
4.1.4 Experience of the respondents 28
4.1.5 Marital status of the respondents 30
4.1.6 Monthly income of the respondents 32
4.1.7 Number of dependents of the respondents 34
