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Creating an Account in MI Bridges
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Creating an Account in MI Bridges


An overview of how to create an account in the MI bridges system to allow a client to report changes and print correspondence from DHS.

An overview of how to create an account in the MI bridges system to allow a client to report changes and print correspondence from DHS.

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  • 1. Creating a MI Bridges AccountUser Name and Password for Login
  • 2. Create an Account In MI BridgesCreate an account in MI Bridges two ways:Apply for Benefits - First time applying for anyDepartment of Human Services public benefit program OrView My Case – If individual has open benefit case with Department of Human Services. 2
  • 3. Clients may click Clients may click here to access the Clients may click here to create an Michigan Assistance here to create an account, view their and Referral Service account and apply benefits, report (MARS) to see if for benefits whether changes to their they would be it be for the first worker, upload eligible for benefits time, adding a documents and before filling out the program or to check the status of online application. reapply. an application ↓ ↓ ↓MiBridges Basics
  • 4. How to Create a MI BridgesAccount by Viewing Your CaseOnly Create an account through “View My Case” if have an open FAP/SER-Energy/Medicaid/Cash Assistance/Child Development & Care Application or case with DHS1. From MI Bridges Homepage, Select “View My Case”2. You will be asked to chose a 4 digit pin, if accessing MI Bridges through a public computer. Click “Continue”3. Complete 5 more simple steps that will include: a) Personal Info: Date of Birth, Individual Case ID or Social Security # b) Select communication preference by email or text to receive correspondence from DHS 4
  • 5. Creating an Account through “View MyCase” – For Existing Recipient
  • 6. Creating an Account through “View MyCase” – For Existing Recipient
  • 7. The User ID createdby the client will betheirs forever. Theywill login to theirMiBridges accountusing this sameUser ID to checktheirbenefits, uploaddocuments, reapplyfor benefits, checkthe status of anapplication, andreport changes. The client should keep this username and password in a secure location. If they forget their username and password they may answer some security questions shown on the next slide. MiBridges Basics
  • 8. User Name and Password Creation Tips1. User name and password should be created by the applicant not the staff member/volunteer.  Staff member/volunteer can type in user name and password as specified by the applicant.2. User name and password would be written down immediately and protected by the applicant.3. Password is Case Sensitive – so make sure to write it down as entered into MI Bridges4. Password can not include the first or last name of applicant5. Cannot use User Name of another applicant when creating a new account.
  • 9. Choosing thesesecret questions andtyping in answerswill enable the clientto gain access totheir MiBridgesaccount should theyforget theirusername orpassword in thefuture.The UserAcceptanceAgreement boxmust be checkedbefore finalizing aMiBridgesaccount. After all information is filled out, click the Create Account button to finalize a new account! MiBridges Basics
  • 10. After the accounthas been createdsuccessfully theclient may apply forbenefits or view theircase by logging inwith the user nameand password theyselected. MiBridges Basics
  • 11. MiBridges Basics
  • 12. Creating a MI Bridges Account