Partnership for the future event (2 May 2013) - main presentation

149 views
110 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
149
On SlideShare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Partnership for the future event (2 May 2013) - main presentation

  1. 1. Partnerships for the FutureImplementing a sustainable framework of partnershipworking with service users and other partnersThursday 2 May 2013Giving service users a stronger, more effective voiceCllr Robert EvansCare Services Portfolio HolderWelcome and introduction
  2. 2. Giving service users a stronger, more effective voiceFormat for the sessionWelcome and introduction The context to the review Principles underpinning the recommendationsCllr Evans,Care Services Portfolio HolderThe review: findings and outcomes Findings from the review – local and national Overview of the new frameworkTerry Parkin,Executive Director: Education,Care and Health ServicesInteractive session: putting the proposals into practice Facilitated byTerry Parkin,Executive Director: Education,Care and Health ServicesThe next steps Overview of the actions underway Overview of the timeframe for the new implementation andembedding of the new frameworkLorna Blackwood,Assistant Director:CommissioningQuestion and answer session Cllr Evans,Care Services Portfolio Holder
  3. 3. Giving service users a stronger, more effective voiceContext to the review Changing local structures and arrangements Legislative changes Significant financial constraints Enhancing involvement and empowering users andcarers Adopting a more proportionate approach toengagement
  4. 4. Giving service users a stronger, more effective voice To ensure that the partnership arrangements in placeacross the borough for adult and children’s servicesare:− fit for purpose− provide best value for money− remove duplication− outcome focusedPurpose of the review
  5. 5. Partnerships for the FutureImplementing a sustainable framework of partnershipworking with service users and other partnersThursday 2 May 2013Giving service users a stronger, more effective voiceTerry ParkinExecutive Director: Education, Care and HealthServicesThe review: findings andoutcomes
  6. 6. Giving service users a stronger, more effective voiceMethod of review Used four methods:(1) Desktop reviewseek key documentsidentify resources(2) Bench Markinggood practice from other areaslocal, national and international(3) Questionnairemembers of strategic partnership groupschairs of partnershipsother key partners(4) Interviewsmembers of strategic partnership groupschairs of partnershipsother key partners
  7. 7. Giving service users a stronger, more effective voice 16 (21%) formal responses using the review questionnaire Responses also received from:− Experts by Experience (XbyX)− Voluntary Sector Reference Group Interviews held with representatives from:− Bromley Clinical Commissioning Group− London Borough of Bromley− Metropolitan Police Service− NHS London− other partnersFindings (1): questionnaire, interview, desktop review
  8. 8. Giving service users a stronger, more effective voiceFindings (2): questionnaire, interview, desktop review A number of strengths were identified A number of areas for improvement, including:− too many different partnership bodies focused on similarissues leading to− duplication of information− silo-based working and decision making− significant demand on staff time− partnership bodies often struggle to evidence that theymonitor how they are making a difference, and somehave “lost their way”− barriers to partnership working include resource andfinancial constraints
  9. 9. Giving service users a stronger, more effective voiceFindings (3): benchmarking exercise All partnership bodies should:− be ‘task focused’− seek to achieve outcomes within a specific timeframe− link to strategic direction set by Health and WellbeingBoard− be managed and driven within the principles of keyperformance and project management techniques− consist of appropriate representatives at anappropriate level from appropriate organisations− ensure the role of the user is strengthened andempowered
  10. 10. Giving service users a stronger, more effective voicePrinciples underpinning the recommendations Ensuring appropriate structures are in place Making the best use of available resources Ensuring organisations are appropriately engaged inpartnership activities Ensuring each partnership body has:− clear purpose and scope− appropriate membership− clearly defined action plan− delivery targeted to outcomes
  11. 11. Giving service users a stronger, more effective voiceRecommendations (1)1. To make the Executive Director for Education, Careand Health Services the accountable link between theBorough’s Health and Wellbeing Board and the newpartnership arrangements2. To bring together the Education, Care and HealthServices partnership arrangements into a single,coordinated framework3. To create Stakeholder Conferences for adult servicesand for children services to meet twice a year toactively involve partner agencies and service users inshaping business planning and priorities for the future
  12. 12. Giving service users a stronger, more effective voiceRecommendations (2)4. To encourage particular partnership groups to look atoptions of becoming user led self-funding bodies5. To develop virtual service user panel(s) which bringtogether service users, families and carers, and existingpartnership group members, to gather views andconsult with people on specific services or issues forservices, and enable users to shape servicedevelopment6. For the partnership forums to become time limited withclear terms of reference focused on delivering projectsand tasks identified as priorities for the Borough
  13. 13. Giving service users a stronger, more effective voiceRecommended framework
  14. 14. Giving service users a stronger, more effective voiceImpact1. Some partnership groups will continue for a definedperiod as ‘time-limited project groups’ focused onfinalising and delivering existing projects2. For many partnership groups the current support andresource arrangements will be removed3. The stakeholder conferences, time limited projectgroups and virtual panel(s) will better target limitedresources to engage with service users and serviceuser representatives
  15. 15. Partnerships for the FutureImplementing a sustainable framework of partnershipworking with service users and other partnersThursday 2 May 2013Giving service users a stronger, more effective voiceTerry ParkinExecutive Director: Education, Care and HealthServicesInteractive session:Putting the proposals into practice
  16. 16. Giving service users a stronger, more effective voice1. To what extent do the new arrangements ensure thatthe voice of service users are heard?2. Are there any service users we have missed out?3. What one piece of advice would you give us to helpimplement this new framework properly?Supporting us to put the proposals into practice
  17. 17. Partnerships for the FutureImplementing a sustainable framework of partnershipworking with service users and other partnersThursday 2 May 2013Giving service users a stronger, more effective voiceLorna BlackwoodAssistant Director: CommissioningThe next steps
  18. 18. Giving service users a stronger, more effective voice Developing draft Terms of Reference for the− stakeholder conferences− time limited project groups− virtual panel(s) Developing procedure for the commissioning of Taskand Finish Project Groups Planning for the impact on current commissioning andcontractual arrangements Reporting outcomes and recommendations to theCare Services and Education PDS Committees, andExecutiveActions underway
  19. 19. Giving service users a stronger, more effective voiceTimeframe: overviewTimeApril 2013: Health & Wellbeing Board becomes statutory body &Healthwatch Bromley launchedMay 2013: ‘Partnerships for the Future’ event heldJune-July 2013: Report to Care Services and Education PDS Committees,and ExecutiveSeptember 2013: New arrangements come into placeSeptember 2013: Adult Services Stakeholder Conference & Children’sServices Stakeholder Conference heldNovember-December 2013: Service user ‘consultative groups’ heldMarch 2014: Adult Services Stakeholder Conference & Children’s ServicesStakeholder Conference heldJune-July 2014: Service user ‘consultative groups’ heldSeptember 2014: Adult Services Stakeholder Conference & Children’sServices Stakeholder Conference heldTaskandFinishGroupsOnlineservice
  20. 20. Partnerships for the FutureImplementing a sustainable framework of partnershipworking with service users and other partnersThursday 2 May 2013Giving service users a stronger, more effective voiceCllr Robert EvansCare Services Portfolio HolderQuestion and answer session
  21. 21. Giving service users a stronger, more effective voiceContact usMichael WattsSenior Partnerships and Planning OfficerLondon Borough of BromleyTel:  020 8461 7608E-mail: michael.watts@bromley.gov.ukWeb: www.bromley.gov.uk

×