TYPES OF KNOWLEDGE TRAPS: VOICE BREAKS DOWN KNOWLEDGE TRAPS AND IS NECESSARY FOR SUPERIOR DECISIONS/ INNOVATION/BEHAVIORAL ALIGNMENT
Explain Knowledge Flow Sessions Vision : “Here’s what I’m thinking” Value : No personal attacks Voice : “No one has a monopoly on good ideas so tell me what’s right, what’s wrong and what’s missing?” Follow-Up: “Here’s what I heard, here’s what I’m going to do about it.” Affirm in writing the people who gave useful ideas and showed courage to speak up. Creates approachable leaders and an environment where its safe to ask question and express opinions and ideas
THE CONNECTION CULTURE A New Source of Competitive Advantage
VISION
When everyone in the organization is
proud of the reputation. united by the values, and motivated by the mission,
VALUE
When everyone in the organization
understands the needs of people, appreciates their positive, unique contributions, and helps others achieve their potential.
VOICE
When everyone in the organization
safeguards relational connections. shares ideas and opinions honestly, and seeks the ideas of others,
KNOWLEDGE TRAPS
KNOWLEDGE FLOW
EXERCISE 1. Motto: “Don’t be evil” (Vision) 2. 120 hours/year of training (Value) 3. TGIFs (Voice) List ways Google connects with Googlers
THE SOLUTION + Task Excellence Relationship Excellence Connection
RESEARCH AND FINDINGS
MICRO-CONNECTIONS
Find someone you don’t know and introduce yourself
Ask a question unrelated to work
Reciprocate
Exercise
START CONNECTING 5. Fist bump moments 4. Grow or die 3. Connect as human beings 2. Find the Right Role 1. Role in the whole 7. Self study: learn from great leaders 6. Keep “in the loop”
Actionable examples 20 stories of great leaders Questions for team study LEARN FROM LEADERS Free download for the next 2 days at: www.MichaelLeeStallard.com
CHARACTER AND CONNECTION Who will you choose to become? Intentional Disconnector Unintentional Disconnector Intentional Connector
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