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Leaving Cert Business.
Unit 3. Management Skills. Introduction.
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  • In Chapter 7. Page 85
  • Douglas McGregor American social psychologist & management consultant Theory X 1 Dislike work. Avoid it if possible 2 Forced to work - threatened with some kind of punishment 3 Desire for safety & security. Avoid responsibility, no ambition, happy to take orders 4 Self centred, don’t like & will resist change. Individual doesn’t care about organisations goals Theory X suits autocratic manager Theory Y 1 Mental & physical effort of work is as natural as play or rest. Don’t inherently dislike work, can be very satisfying 2 If people can share in objectives can motivate themselves 3 Satisfaction of higher level needs, esteem & self actualisation is greatest motivator 4 Everyone has a contribution to make, under used by firms
  • Ch4

    1. 1. Section B. Unit 3 Chapter 5 Introduction to Management Business. M.26 Sep 2012 Galligan & B. Reid 1
    2. 2. Management• Involves Planning Organising and Controlling an organisation to achieve results by Leading, Leading Motivating and Communicating with people. Business. M.26 Sep 2012 Galligan & B. Reid 2
    3. 3. Management The art of getting things done through people, and with people. The skill of directing human activities and physical resources to achieve predetermined goals.09/26/12 Business - East Glendalough School 3
    4. 4. Management - Mission Statement• Involves laying • Communicating down the this to all team direction to be members taken in the long term. Business. M.26 Sep 2012 Galligan & B. Reid 4
    5. 5. Characteristics of Managers Entrepreneurs Managers 1Generate ideas 1 Implement ideas 2Risk their 2 Don’t risk their money money 3Make decisions 3 Make decisions alone collaboratively 4Unwilling to 4 Delegate delegate Business. M.26 Sep 2012 Galligan & B. Reid 5
    6. 6. Characteristics of Managers Organisers. Decisive Hard Working Human Relations Initiative09/26/12 Business - East Glendalough School 6
    7. 7. Management Skills3 Skills to be looked at; • Leadership • Motivation • Communication Business. M.26 Sep 2012 Galligan & B. Reid 7
    8. 8. Management Activities• Planning• Organising• Controlling Business. M.26 Sep 2012 Galligan & B. Reid 8
    9. 9. Management Skills 1: Leadership A method of directing and helping groups of people to achieve objectives. A quality that allows managers to affect & influence how others behave.09/26/12 Business - East Glendalough School 9
    10. 10. Leadership - Leadership Types Autocratic or Authoritarian – No consultation Democratic – Encourages contribution Laissez faire – Non interventionist Note: No ONE good type. Need a bit of each at times.09/26/12 Business - East Glendalough School 10
    11. 11. Leadership - Delegation The process of ASSIGNING DUTIES to subordinates and allowing them the AUTHORITY to carry out those duties.09/26/12 Business - East Glendalough School 11
    12. 12. Leadership - DelegationTwo Key Points• 1 Responsibility • 2 Authority – Involves giving – Involves giving the obligation to the right to use ensure the duties power to other performed people satisfactorily Business. M.26 Sep 2012 Galligan & B. Reid 12
    13. 13. Business. M.26 Sep 2012 Galligan & B. Reid 13
    14. 14. Management Skills 2: MotivationThe factors thatcause people to actin a certain way.The process ofcontrolling certainpatterns ofbehaviour becauseof the needs andaspirations of people09/26/12 Business - East Glendalough School 14
    15. 15. Motivation4 things required• 1 An unsatisfied Need• 2 A Goal which will satisfy the need• 3 Determine the Action required• 4 Feedback to confirm progress Business. M. 26 Sep 2012 Galligan & B. Reid 15
    16. 16. Motivation - Theories of . .1 McGregor’s Theory X & Theory Y2 Maslow’s Hierarchy of Needs Business. M.26 Sep 2012 Galligan & B. Reid 16
    17. 17. Motivation - McGregorTheory X Theory Y People dislike work Work can be People must be forced satisfying to work People can motivate People want safety themselves People are self People like cantered responsibility09/26/12 Business - East Glendalough School 17
    18. 18. Motivation - Maslow• All human beings have a set of needs which they want to satisfy.• Very basic needs:- food etc• Higher level needs:- ego• 5 levels of need, each becomes important as lower one satisfied Business. M.26 Sep 2012 Galligan & B. Reid 18
    19. 19. Motivation - Maslow S e lf A c tu a lis a tio n E go S o c ia l B e lo n g in g S a fety P h y sic a l09/26/12 Business - East Glendalough School 19
    20. 20. Because the Monkey wants to Monkey shows off to its mates Monkeys has a cuppa together Monkey Safe in a Tree Hungry Monkey EatsM.Banana Business. a26 Sep 2012 Galligan & B. Reid 20
    21. 21. 09/26/12 Business - East Glendalough School 21
    22. 22. Motivation - Maslow S e lf A c tu a lisa tio n = S e lf fu lfillm e n t, p e r so n a l g r o w th E g o = R e sp e c t, r e c o g n itio n S o c ia l B e lo n g in g = S o c ia l c lu b s, fr ie n d s , c o m p a n io n sh ip S a fe ty = In su r a n c e , o r d e r , u n io n , c o n tr a c t P h y sic a l = F o o d , w a te r , sle e p Business. M.26 Sep 2012 Galligan & B. Reid 22