Process models as neutral ground in collaboration, but power matters


Published on

Slides on our talk on non-modeler integration into modeling tasks in the ECSCW 2011 workshop on "Collaborative Usage and Development of Models and Visualization" organized by us and colleagies from TU Delft (see for the proceedings).

Published in: Technology, Business
  • Be the first to comment

  • Be the first to like this

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

Process models as neutral ground in collaboration, but power matters

  1. 1. RUB1st international CollabViz workshop:Collaborative usage and development of modelsand visualizationsAlexander Nolte1, Michael Prilla1, Stephan Lukosch2, GewndolynKolfschoten2, Thomas Herrmann11 Information and Technology Management, University of Bochum, Germany2 Systems Engineering Department, TU Delft, Netherlands 1
  2. 2. Introduction of the organizersInformation and Technology Management, University of Bochum RUBThomas HerrmannSocio-technical system designand patterns, creativity, facilitation ofwork and communication processesMichael Prilla Socio-technical systems and designCSCW, especially interfaces andfunctionality for seamless and Semi-structured (work) process modelinghabitual interaction with IS Creativity and user participation in process designAlexander NolteCollaborative modeling, focuson user participation 2
  3. 3. Idea & Scope RUB• Using models and visualizations can be considered a common practice in modern organizations• Their development, usage and maintenance mostly involves the collaboration of various stakeholder• Although they are produced with a lot of effort, they actual impact on people´s practice is mostly limited to experts How to increase the usage of models and other visualizations in practice and how to sustain it?• Their creation is mostly limited to facilitated workshop settings What about other settings like dislocated collaboration? 3
  4. 4. Scope of the workshop RUB• Explore current research and approaches on the relationship(s) between models / visualizations and collaborative work – Collaborative modeling – Interacting with models and visualizations – Using models for coordination and cooperation• Find similarities, differences, gaps, synergies between approaches and insights collaborative usage and development of graphical representations – Intra-topical – Cross-topical• Build a research agenda and follow-up action on this workshop 4
  5. 5. Scope of the contributions RUB• Models as vehicles of cross-domain collaboration• Practical insights into collaborative modeling and process design• Self-directed and facilitated involvement of non- modeling-experts into model creation• Exploring the collaborative use of design patterns• Sustaining the use of models in daily practice• Intertwining collaborative brainstorming with group support systems 5
  6. 6. Workshop on “Collaborative usage and development of models and visualizations”Topic Triangle RUB User Interaction with Models / Visualizations Collaborative Development Supporting work / collaboration of models / visualizations with models / visualizations
  7. 7. Schedule RUBTime Theme Tasks09:30 – 10:00 Get together • Attach your picture to the topic triangle • What do you, what do we expect from the workshop?10:00 – 10:30 Firehouse • Practical insights into collaborative drafting of organizational processes session 1 using an enhanced wiki environment (Selim Erol) • An Integrative Approach to Diagram-based Collaborative Brainstorming (Diogo Azevedo, Jordan Janeiro, Stephan Lukosch, Robert O. Briggs, Benjamim Fonseca) • Collaborative diagram drawing: a case study on scaffolding self-regulated behaviors (Ilaria Manno, Giuseppina Palmieri, Vittorio Scarano)10:30 – 10:45 Coffee break
  8. 8. Schedule RUBTime Theme Tasks10:45 – Firehouse • Fostering the usage of process models for supporting departments in12:30 session 2 organizations(Nina Claus) • An Approach for a Domain-spanning Collaboration Platform for Decision Support Using Immersive Visualization Techniques in Product Manufacturing (Daniel Eichhorn, Johannes Herter, Andreas Oberweis, Jivka Ovtcharova) • Process models as neutral ground in collaboration, but power matters (Alexander Nolte, Michael Prilla) • Strategies in the Collaborative Use of Design Patterns (Claudia Iacob) • Combining ThinkLets and Dialogue Games in Collaborative Modeling: an Exploratorive Case (S.J.B.A. Hoppenbrouwers, W. van Stokkum)12:30 – Lunch break13:00
  9. 9. Schedule RUBTime Theme Tasks13:00 – Group phase Form small groups of 2-5 people according to the the topic triangle15:00 1 Themes Goal: Identify common, complementary, contradictory and open issues Present the results to all workshop participants15:00 – Coffee break15:1515:15 – Group phase Form small groups of 2-5 people with one representing each topic17:15 2 Lifecycle Goal: Identify and visualize connections between the different phases of model usage Present the results to all workshop participants17:15 – Wrap-Up Summary and feedback (Did we match the expectations?)18:00 Next steps: • Joint publication of workshop results • Joint work on selected topics • Future topics
  10. 10. Let’s start with your presentation. Here are the rules RUB 5 minutes of presentation 5 minutes of questions You may also tell the presenters what they should elaborate on in the afternoon sessionWrap-Up and discussion after the sessions Interaction in the afternoon 10
  11. 11. Group phase 1 RUB• Split into two groups: • Collaborative development • Using models for collaborative work• Re-Introduce your approach to each other• Find and document • Commonalities • Complementary differences • Contradictory differences • Open issues• Come together again for results presentation at 14:40 11
  12. 12. Group phase 2 RUB• Split into two groups: • Collaborative development AND using models for collaborative work• Re-Introduce your approach to each other (If needed)• How can these approaches work togther • From creating model collaboratively to using them for collaborative and vice versa • Gaps, Interfaces, … • Create a storyboard combining your approaches for a lifecycle of using and creating models collaboratively• Come together again for results presentation at 16:40 12
  13. 13. Special Issue on International Journal of e-Collaboration RUB• Scope: Collaborative development and usage of models and visualizations• Intended Schedule – Submission due in January 2012 – 1st notification in March 2012 – Publication Q3/4 2012• Guest Editors – Michael Prilla, Alexander Nolte, Thomas Herrmann, Stephan Lukosch 13
  14. 14. Special Issue on International Journal of e-Collaboration RUB• Designing means and functionality for user interaction with models and visualizations – Supporting users in contributing to existing visualizations, e.g. helping them to translate their thoughts into a model language – Fostering the continuous usage of models by non-experts in their daily work – Interplay between formal and non-formal elements of diagrammatic representations• Supporting work and collaboration with models and visualizations – Communicating about shared models and creating a shared understanding – Usage of common visualizations for (collaborative) learning and reflection – e.g. reconsideration of processes with models – Using models for knowledge documentation and transfer – Using models and visualizations for collaborative design and engineering• 14
  15. 15. Special Issue on International Journal of e-Collaboration RUB• Supporting collaborative development of models and visualizations – Tools and mechanisms for collaborative modeling in workshops or disclocated settings – Settings and modes for the collaborative development of representations – Roles and participants in collaborative model development, e.g. the role of a facilitator• The influence of users on models (e.g. collaborative modeling participants on models) and the influence of models on users (e.g. users discussing a model and behavior changes) – Case studies on applications of the collaborative usage and / or development of models in practice – Theoretical framework and approaches on the role of graphical representations in collaborative settings 15
  16. 16. Special Issue on International Journal of e-Collaboration RUB• January 5, 2011: All submissions are due to the guest editors.• March 1, 2012: Decisions and review comments are sent to authors.• May 1, 2012: Revised and resubmitted manuscripts are sent back out for review.• July 1, 2012: Final decision letters are sent to authors.• August 15, 2012: Final revised manuscripts are due to Editor.• September 1, 2012: Special Issue goes to Idea Group for publication.• October 1, 2012: Proofs go to authors.• January 1, 2013: Special Issue is published. 16
  17. 17. Closing remarks – how to follow up on this workshop? RUB• Proceedings are online, please send us your presentations • Common workspace • Slides, pictures, …• Continue the workshop series • Ideas for conferences? • Practice of Enterprise Modeling (POEM, Oslo 2011 / Rostock, Germany 7./8. Nov 2012) • COOP 2012, NordiCHI 2012, BPM 2012 (Estonia), ACM Group Nov 2012, EICS, CDVE Japan• Other ideas? • Establish as a subgroup of CSCW people vs. make it a cross-cutting topic (people from BPM, CSCW, …) to have a critical mass • Video snippets of the approaches presented today: Show people what collaborative usage and development looks like • Place 5 papers on the field on the website which you consider to be central to the field, central to your approach, on your approach • Working space to collect collaboration patters 17
  18. 18. Closing remarks – how did you like the workshop? RUB 18