Process models as neutral ground in collaboration, but power matters

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Slides on our talk on non-modeler integration into modeling tasks in the ECSCW 2011 workshop on "Collaborative Usage and Development of Models and Visualization" organized by us and colleagies from TU Delft (see http://ceur-ws.org/Vol-777 for the proceedings).

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Process models as neutral ground in collaboration, but power matters

  1. 1. RUB1st international CollabViz workshop:Collaborative usage and development of modelsand visualizationsAlexander Nolte1, Michael Prilla1, Stephan Lukosch2, GewndolynKolfschoten2, Thomas Herrmann11 Information and Technology Management, University of Bochum, Germany2 Systems Engineering Department, TU Delft, Netherlands 1
  2. 2. Introduction of the organizersInformation and Technology Management, University of Bochum RUBThomas HerrmannSocio-technical system designand patterns, creativity, facilitation ofwork and communication processesMichael Prilla Socio-technical systems and designCSCW, especially interfaces andfunctionality for seamless and Semi-structured (work) process modelinghabitual interaction with IS Creativity and user participation in process designAlexander NolteCollaborative modeling, focuson user participation 2
  3. 3. Idea & Scope RUB• Using models and visualizations can be considered a common practice in modern organizations• Their development, usage and maintenance mostly involves the collaboration of various stakeholder• Although they are produced with a lot of effort, they actual impact on people´s practice is mostly limited to experts How to increase the usage of models and other visualizations in practice and how to sustain it?• Their creation is mostly limited to facilitated workshop settings What about other settings like dislocated collaboration? 3
  4. 4. Scope of the workshop RUB• Explore current research and approaches on the relationship(s) between models / visualizations and collaborative work – Collaborative modeling – Interacting with models and visualizations – Using models for coordination and cooperation• Find similarities, differences, gaps, synergies between approaches and insights collaborative usage and development of graphical representations – Intra-topical – Cross-topical• Build a research agenda and follow-up action on this workshop 4
  5. 5. Scope of the contributions RUB• Models as vehicles of cross-domain collaboration• Practical insights into collaborative modeling and process design• Self-directed and facilitated involvement of non- modeling-experts into model creation• Exploring the collaborative use of design patterns• Sustaining the use of models in daily practice• Intertwining collaborative brainstorming with group support systems 5
  6. 6. Workshop on “Collaborative usage and development of models and visualizations”Topic Triangle RUB User Interaction with Models / Visualizations Collaborative Development Supporting work / collaboration of models / visualizations with models / visualizations
  7. 7. Schedule RUBTime Theme Tasks09:30 – 10:00 Get together • Attach your picture to the topic triangle • What do you, what do we expect from the workshop?10:00 – 10:30 Firehouse • Practical insights into collaborative drafting of organizational processes session 1 using an enhanced wiki environment (Selim Erol) • An Integrative Approach to Diagram-based Collaborative Brainstorming (Diogo Azevedo, Jordan Janeiro, Stephan Lukosch, Robert O. Briggs, Benjamim Fonseca) • Collaborative diagram drawing: a case study on scaffolding self-regulated behaviors (Ilaria Manno, Giuseppina Palmieri, Vittorio Scarano)10:30 – 10:45 Coffee break
  8. 8. Schedule RUBTime Theme Tasks10:45 – Firehouse • Fostering the usage of process models for supporting departments in12:30 session 2 organizations(Nina Claus) • An Approach for a Domain-spanning Collaboration Platform for Decision Support Using Immersive Visualization Techniques in Product Manufacturing (Daniel Eichhorn, Johannes Herter, Andreas Oberweis, Jivka Ovtcharova) • Process models as neutral ground in collaboration, but power matters (Alexander Nolte, Michael Prilla) • Strategies in the Collaborative Use of Design Patterns (Claudia Iacob) • Combining ThinkLets and Dialogue Games in Collaborative Modeling: an Exploratorive Case (S.J.B.A. Hoppenbrouwers, W. van Stokkum)12:30 – Lunch break13:00
  9. 9. Schedule RUBTime Theme Tasks13:00 – Group phase Form small groups of 2-5 people according to the the topic triangle15:00 1 Themes Goal: Identify common, complementary, contradictory and open issues Present the results to all workshop participants15:00 – Coffee break15:1515:15 – Group phase Form small groups of 2-5 people with one representing each topic17:15 2 Lifecycle Goal: Identify and visualize connections between the different phases of model usage Present the results to all workshop participants17:15 – Wrap-Up Summary and feedback (Did we match the expectations?)18:00 Next steps: • Joint publication of workshop results • Joint work on selected topics • Future topics
  10. 10. Let’s start with your presentation. Here are the rules RUB 5 minutes of presentation 5 minutes of questions You may also tell the presenters what they should elaborate on in the afternoon sessionWrap-Up and discussion after the sessions Interaction in the afternoon 10
  11. 11. Group phase 1 RUB• Split into two groups: • Collaborative development • Using models for collaborative work• Re-Introduce your approach to each other• Find and document • Commonalities • Complementary differences • Contradictory differences • Open issues• Come together again for results presentation at 14:40 11
  12. 12. Group phase 2 RUB• Split into two groups: • Collaborative development AND using models for collaborative work• Re-Introduce your approach to each other (If needed)• How can these approaches work togther • From creating model collaboratively to using them for collaborative and vice versa • Gaps, Interfaces, … • Create a storyboard combining your approaches for a lifecycle of using and creating models collaboratively• Come together again for results presentation at 16:40 12
  13. 13. Special Issue on International Journal of e-Collaboration RUB• Scope: Collaborative development and usage of models and visualizations• Intended Schedule – Submission due in January 2012 – 1st notification in March 2012 – Publication Q3/4 2012• Guest Editors – Michael Prilla, Alexander Nolte, Thomas Herrmann, Stephan Lukoschhttp://www.igi-global.com/journal/international-journal-collaboration-ijec/1090 13
  14. 14. Special Issue on International Journal of e-Collaboration RUB• Designing means and functionality for user interaction with models and visualizations – Supporting users in contributing to existing visualizations, e.g. helping them to translate their thoughts into a model language – Fostering the continuous usage of models by non-experts in their daily work – Interplay between formal and non-formal elements of diagrammatic representations• Supporting work and collaboration with models and visualizations – Communicating about shared models and creating a shared understanding – Usage of common visualizations for (collaborative) learning and reflection – e.g. reconsideration of processes with models – Using models for knowledge documentation and transfer – Using models and visualizations for collaborative design and engineering• 14
  15. 15. Special Issue on International Journal of e-Collaboration RUB• Supporting collaborative development of models and visualizations – Tools and mechanisms for collaborative modeling in workshops or disclocated settings – Settings and modes for the collaborative development of representations – Roles and participants in collaborative model development, e.g. the role of a facilitator• The influence of users on models (e.g. collaborative modeling participants on models) and the influence of models on users (e.g. users discussing a model and behavior changes) – Case studies on applications of the collaborative usage and / or development of models in practice – Theoretical framework and approaches on the role of graphical representations in collaborative settings 15
  16. 16. Special Issue on International Journal of e-Collaboration RUB• January 5, 2011: All submissions are due to the guest editors.• March 1, 2012: Decisions and review comments are sent to authors.• May 1, 2012: Revised and resubmitted manuscripts are sent back out for review.• July 1, 2012: Final decision letters are sent to authors.• August 15, 2012: Final revised manuscripts are due to Editor.• September 1, 2012: Special Issue goes to Idea Group for publication.• October 1, 2012: Proofs go to authors.• January 1, 2013: Special Issue is published. 16
  17. 17. Closing remarks – how to follow up on this workshop? RUB• Proceedings are online, please send us your presentations • Common workspace • Slides, pictures, …• Continue the workshop series • Ideas for conferences? • Practice of Enterprise Modeling (POEM, Oslo 2011 / Rostock, Germany 7./8. Nov 2012) • COOP 2012, NordiCHI 2012, BPM 2012 (Estonia), ACM Group Nov 2012, EICS, CDVE Japan• Other ideas? • Establish as a subgroup of CSCW people vs. make it a cross-cutting topic (people from BPM, CSCW, …) to have a critical mass • Video snippets of the approaches presented today: Show people what collaborative usage and development looks like • Place 5 papers on the field on the website which you consider to be central to the field, central to your approach, on your approach • Working space to collect collaboration patters 17
  18. 18. Closing remarks – how did you like the workshop? RUB 18

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