Sharepoint Identity Crisis SharePoint Saturday EMEA

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  • 1. SharePoint Identity Crisis... The Questions the Business Super End User Need to Ask of their Organizations and of SharePoint
  • 2. SharePoint in 20 words or less • Better yet 140 characters and I’ll spot you # (hash marks) 2
  • 3. CMS Watch ‘09 SharePoint Report SharePoint is not a product that can or should be “turned over to business” in a tactic conspiracy between IT and business units so they don’t bother each other. 3
  • 4. Who are you? Business Supper User Think like the business Talk like IT Understand SharePoint Act on it 4
  • 5. Sparta or Athens?
  • 6. Sparta
  • 7. Athens
  • 8. What is the culture? • Collaboration Maturity – (Lee Reed’s series on EUSP) • Info lock down • Individualist or group minded • Are you ready for Social Media? • How much of business critical software can interface easily with SharePoint? 8
  • 9. What is the change culture like? 9
  • 10. What do we stand to gain? 10
  • 11. Who are the players? Remember you know your organization better than anyone else.11
  • 12. What language does SharePoint speak? Microsoft-ish, Business terminology, SharePoint-ish? 12
  • 13. Always address business problems • Don’t get too caught up in the coolness of the technology • Remember when to say no 13
  • 14. Platform? or Product
  • 15. Grab & Go 15
  • 16. Start off being selfish 16
  • 17. Stay very close to the OOTB solutions at first 17
  • 18. Doesn't mean the box can’t fit your needs 18
  • 19. Good tools • Notes and step guides • Blog sphere • Twitter • Screen Capture Software: – Captivate or Camtasia • Project Management basics 19
  • 20. What deciders want to hear or see • Governance • Notification automation – Alerts and workflows • Project Management terminology and concepts • Have a minor branding solution ready to go • Get multi-media on your site
  • 21. Getting Buy in from End Users • Don’t tell people what SharePoint is tell them what your site is ! • Be ready to explain and show basic navigation, over and over again. • Translate SharePoint-ish 21
  • 22. More good ideas • Build up a repository of content & rotate highlighting them – Interview blog posts (Parts 1-3) – Existing help tutorials, glossaries, procedures – HR or New Hire forms, docs, compliance trainings – Look to replace existing solutions: • LMS & Newsletters 22
  • 23. IT SharePoint Business Needs 23
  • 24. Being SharePoint’s Corner 24
  • 25. I just put the reflexes in the proper direction. Angelo Dundee 25
  • 26. Web 2.0 Case 26
  • 27. Connecting people with purpose / Web 2.0 Case • Who owns 2.0? – Especially underlying SharePoint and content infrastructures • What areas of 2.0 governance should be approved? • What regulations are relevant and how do we comply? • What stimulus would push for people to post? – Examples of what to do and not do • Where do we want 2.0 champions to focus on? – Phases 1, 2, 3 27
  • 28. Connecting people with purpose / Web 2.0 Case • Who Supports this? • Who/How are people going to be trained? • Should 2.0 and Business centric sites be incorporated together or left to exist on their own? • What happens when pilot budget runs out? – Requests for site configuration and space 28
  • 29. Connecting people with purpose / Web 2.0 Case • How do we get funding for this new project? • Who needs to approve this project? • Who is accountable for 2.0 results? • What should be spent on 2.0 this year? • And we haven’t event addressed content flows... 29
  • 30. Result Infrastructure was not addressed and bugs between native SharePoint and the 3rd Party add-ons began to pile up 30
  • 31. Focus + Enablers = Business Value Communication Business Needs Discover & connect with biz & IT Collaboration People Share tacit knowledge Capture organic growth Innovation Web 2.0 Trends Organizational transparency Productivity Strategy Broad participation Governance Technology 31
  • 32. Support Tools Political Landscape Easy SharePoint Wins Org’s Culture OOTB Solutions Self Sufficiency Business Players IT players Blog sphere Governance SharePoint-ish 3rd Party Vendors Taxonomy End User Analysis 32
  • 33. The fight is won or lost far away from witnesses - behind the lines, in the gym, and out there on the road, long before I dance under those lights. Muhammad Ali Twitter: @SharPtContender Blog: www.sharepointcontender.com Email: mhinckley@gmail.com LinkedIn: http://www.linkedin.com/in/mhinckley