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The power of_being_nice

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  • 1. The Power of Benevolent and Servant Leaders
    Molly Floding
  • 2. Table of Contents
    Why care & be nice?
    Attitude determines your altitude
    How to be a Benevolent Leader
    Be a “Nice” Leader
    Servant Leadership
  • 3. Why should I care?
    People don’t care how much you know until they know how much you care.
    John C. Maxwell
  • 4. Why bother being nice?
    Nice is luckier in love
    Nice makes more money
    Nice spends less time in court
    Nice opens doors
    Nice improves relationships
    Nice helps you sleep
    Thaler, L. K., & Koval, R. (2006). The Power of Nice: How to Conquer the Business World With Kindness. New York: Crown Business.
  • 5. Attitude Determines Your Altitude
    Develop a thankful spirit
    Guard your associations
    Focus on serving others
    Stay active
    Have a purpose
    Woodward, O. (2011, May 5). Attitude Determines Your Altitude. Retrieved July 3, 2011, from The Social Leader: http://www.thesocialleader.com/2011/05/attitude_determines_altitude
  • 6. Success is…
    Success is going from one failure to another with no loss in enthusiasm.
    Winston Churchill
  • 7. How to be a Benevolent Leader
    Understand Benevolence
    A kind attitude
    Employee involvement
    Listen and consider others
    Write down values and goals
    Remember where you came from
    Remember where you are going
  • 8. How to be a Benevolent Leader
    We are all human
    Set attainable goals
    Do not discourage – Encourage instead
    Lead with confidence but don’t be a doormat
    Believe in your own abilities
    Know when to be assertive and when to be gentle
  • 9. Benevolent Leadership Example
    Abraham Lincoln
    Build Alliances
    Walk among the people
    Persuasion not coercion
    Lead by being led
    “You cannot build character and courage by taking away men's initiative and independence”
    Miller, D. (1992). Lincoln on Leadership: Executive Strategies for Tough Times. New York: Warner Books, Inc.
  • 10. Being a “Nice” Leader
    Trust for leaders based in perceived benevolence can be acquired through a few key behaviors:
    Recognition
    Community Spirit
    Focus on the Team
    Heys, M. (2011, April 29). Increase Trust: Benevolent Leadership. Retrieved July 2, 2011, from Effective Leadership Blog: http://mackenzieheys.wordpress.com/2011/04/29/increase-trust-benevolent-leadership/
  • 11. Being a “Nice” Leader – Step One
    Recognize team members’ contributions
    Validate their effort and self-worth
    Rewards and acknowledgement
    Heys, M. (2011, April 29). Increase Trust: Benevolent Leadership. Retrieved July 2, 2011, from Effective Leadership Blog: http://mackenzieheys.wordpress.com/2011/04/29/increase-trust-benevolent-leadership/
  • 12. Being a “Nice” Leader – Step Two
    Build a spirit of community
    Create a culture of support, teamwork, and positivity united under the same mission and values
    Heys, M. (2011, April 29). Increase Trust: Benevolent Leadership. Retrieved July 2, 2011, from Effective Leadership Blog: http://mackenzieheys.wordpress.com/2011/04/29/increase-trust-benevolent-leadership/
  • 13. Being a “Nice” Leader – Step Three
    Focus on the futures of the team and team members
    Encourage honesty, openness, and transparency
    Foster growth and learning opportunities for everyone
    Develop a knowledgeable, capable, and well-functioning group
    Heys, M. (2011, April 29). Increase Trust: Benevolent Leadership. Retrieved July 2, 2011, from Effective Leadership Blog: http://mackenzieheys.wordpress.com/2011/04/29/increase- trust-benevolent-leadership/
  • 14. What is Servant Leadership?
    Sitting down, Jesus called the Twelve and said, "If anyone wants to be first, he must be the very last, and the servant of all."
    Mark 9:35 (The Holy Bible)
  • 15. Servant Leadership Example
    Gary Kelly – CEO, Southwest Airlines
    Kelly said he strives to balance three important areas of focus for the company
    Low cost
    Customer service
    A focus on people
    "God gave us two ears and one mouth, leaders need to know when to listen and respond.“
    Mueller, T. (2009, October 8). Southwest Airlines CEO Kelly on LUV, Leadership and Employee and Customer Satisfaction. Retrieved July 2, 2011, from McCombs Today: http://mccombstoday.org/2009/10/southwest-airlines-ceo-kelly-on-luv-leadership-and-employee-and-customer-satisfaction
  • 16. Summary
    Being Nice makes your life and job easier
    Great attitude=higher altitude
    Benevolent and “Nice” Leaders put others first
  • 17. References
    Heys, M. (2011, April 29). Increase Trust: Benevolent Leadership. Retrieved July 2, 2011, from Effective Leadership Blog: http://mackenzieheys.wordpress.com/2011/04/29/increase-trust-benevolent- leadership/
    Miller, D. (1992). Lincoln on Leadership: Executive Strategies for Tough Times. New York: Warner Books, Inc.
    Mueller, T. (2009, October 8). Southwest Airlines CEO Kelly on LUV, Leadership and Employee and Customer Satisfaction. Retrieved July 2, 2011, from McCombs Today: http://mccombstoday.org/2009/10/southwest-airlines-ceo-kelly-on-luv- leadership-and-employee-and-customer-satisfaction
    Thaler, L. K., & Koval, R. (2006). The Power of Nice: How to Conquer the Business World With Kindness. New York: Crown Business.
    Woodward, O. (2011, May 5). Attitude Determines Your Altitude. Retrieved July 3, 2011, from The Social Leader: http://www.thesocialleader.com/2011/05/attitude_determines_altitude