Julie Rampello Maximo workshop IMC 2013 presentation


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  • OPEN WITH: I’m not here to tell you what Reliability Programs you should be following. I leave that to someone more qualified. What I AM here to tell you is HOW you can use your CMMS/EAM application (Maximo for this workshop) to measure your programs effectiveness once they are initiated within your strategic maintenance & reliability plan.Data Opens the Door to Success:You can use data to show the cost impact of utilities, equipment, and systems interruptions on business operations. If the roof is leaking in the hospital's operating room, the facility could experience serious contamination and lost revenue. Likewise, an upgrade could be hard to pass up on a new HVAC system if it will pay for itself in energy savings within a year and provide increased employee productivity from better air quality.
  • Rules of Thumb for Maintenance and Reliability Engineers – book by Ricky Smith and R. Keith MobleySMRP Publication – Maintenance & Reliability Body of Knowledge“PM Compliance is used to measure how much PM work was completed as scheduled. In this case it is a lagging indicator or result of how much PM work is completed when viewed in the context of work execution. When viewed as an indicator of equipment reliability, PM compliance is a leading indicator of the reliability process.”
  • If you are not capturing the data you want to measure, you can’t measure it!Lots of KPI Best Practices resources out there. Here is one about what NOT to do: OPEN The Seven Deadly Sins… Ricky Smith
  • Ask people for Examples of other types of KPI’s or Job Roles
  • Log into Maximo after this slide
  • Use KPI Manager application to build or edit KPI Query Expressions and to set KPI target, caution and alert.DEMO: Show example of “Average Emergency Completion Time” vs. “Average Emergency Response Time”. TRENDLINESShow how to display the KPI Graph and KPI List portlets on the Start Center. Use the Inventory Start Center.
  • Example of a canned BIRT report for Overall Equipment Efficiency dataDEMO: Drill down through this report.
  • Demonstration
  • Julie Rampello Maximo workshop IMC 2013 presentation

    1. 1. Speaker Bio • • • • Julie Rampello Director, Business Development Solutions Projetech, Inc. www.Projetech.com Maximo Project Manager and Trainer for Projetech for 12 years • Maximo Certified Deployment Professional • Hobbies & Interests include: technology, data analytics, fitness, social media
    2. 2. Support Reliability Strategies with Key Performance Indicators Using IBM Maximo® Julie Rampello Director Business Development Solutions, Projetech www.Projetech.com
    3. 3. Workshop Topics • Reliability programs should support strategic corporate objectives • Relevant Key Performance Indicators – Measure program effectiveness – Provide believable data • KPI management and other Reporting options in Maximo
    4. 4. Reliability Programs • Must Meet Organizational Objectives – Able to meet changing requirements for capacity, quality, reliability, and cost. – Most importantly, activities must always focus on ROI. • Data Opens the Door to Success – Using hard facts, you can link the physical facility to the core business goals of your organization. – Typical links include the ability to help organizations meet new and evolving safety, environmental, health, and regulatory requirements. • What's Your Top Priority? – Focus on the "vital few" vs. the "trivial many.“ – Instead of doing routine maintenance on every single system in the building, prioritize your maintenance activities. – Data helps you decide what to perform and when to do it.
    5. 5. KPI’s • Performance Indicator (PI’s) – Any indicator measuring the performance of a business process, work team, individual, piece of equipment or plan in terms of its ability to meet its desired levels of performance. 1 • Key Performance Indicators (KPI’s) – Real-Time Measure – Measures the overall performance of a particular strategy or improvement initiative • Use them to monitor effectiveness of reliability programs. 1 The Maintenance Scorecard: Creating Strategic Advantage
    6. 6. Indicators • Lagging indicators (KRI) use historic data to build a performance trend line. The trend shows progress and can be projected forward to forecast likely progress. • Leading indicators (KPI) use historic data to monitor whether or not activities are producing good results. • Use a mix of lagging indicators and leading indicators to provide a clear understanding of what is happening to the risk and performance of your operational assets through maintenance efforts
    7. 7. What are You Measuring? Maintenance Effectiveness • Maintenance performance indicators reflect achievement and progress in meeting an agreed maintenance benchmark. • Measure whether maintenance work successfully removes risk of failure from your plant and equipment. • Define Useful and Relevant KPI’s & PI’s 1 – Identify causes of equipment failures – Effectiveness of PM / Predictive Maintenance (PdM) activities – Measure effectiveness and efficiency of the Maintenance Group – Measure the reliability improvement and operating risk reduction results of the maintenance effort
    8. 8. Maintenance Effectiveness/Efficiency Maintenance Effectiveness KPI’s Mean time between failure (MTBF) Mean time between repair (MTBR) Overall Equipment Effectiveness (OEE) Time to complete EM work Budget compliance Maintenance Efficiency and other KPI’s PM compliance % Corrective maintenance Maintenance overtime Inventory stock outs (Service level) Safety, i.e., Lost time
    9. 9. All Kinds of Things to Measure! Safety
    10. 10. What’s Needed? • The information you need to manage your reliability programs should be right at your fingertips. • If done correctly, your CMMS/EAM applications will be able to provide you with the information you need to analyze the success of your reliability initiatives. • It is important to know where data sources reside, whether in Maximo or 3rd Party systems. • Integrate when it makes sense.
    11. 11. Bad Data = Bad KPI • Meaningful KPI’s need relevant, timely, accurate and consistent data. • Whenever possible, eliminate human error factor. • Leverage automated data collection sources such as PLCs, Building Automation Systems, and computers. • Collect data “at the source” via handheld or mobile devices. • Use barcodes wherever it makes sense.
    12. 12. KPI’s by Job Function Maintenance Supervisor KPI Examples • • • • • • • • • • • Maintenance cost per unit produced MTBFF (Mean Time Between Functional Failure) Maintenance labor cost (measured against target) Maintenance material cost (measured against target) Maintenance contractor cost (measured against target) Overtime - % Absenteeism - % # of discipline violations # of safety incidents # of days without loss time accidents # of environmental incidents
    13. 13. Maximo KPI Features • Can be created from KPI Manager or 1-Click from an end user application, such as Work Orders • Can be graphical or list format • Viewable on User’s Start Center (dashboard) • Can link/drill down to other supporting KPI’s • Shows trend lines
    14. 14. Sample Maximo User Start Center
    15. 15. KPI Graph Example
    16. 16. KPI List Example
    17. 17. Behind the Scenes
    18. 18. Other Reporting Options • A good CMMS/EAM application will provide: – Open source data access by third party applications – Integrated and robust reporting applications – User-friendly “ad-hoc” reporting tools for simple report design – Ability to export data set results
    19. 19. Integrated Reporting • Open Source Platform report applications • Support robust reporting requirements (complex formulas/crosstabs, etc.) • Maximo – BIRT – Cognos – Optional integration with Crystal XI
    20. 20. Canned Maximo OEE %Report by Site OEE% by Site Report (available from Assets application)
    21. 21. Canned Maximo OEE% Report By Location
    22. 22. Canned Maximo OEE% Report By Asset/Equipment
    23. 23. Canned Maximo Report Asset Availability
    24. 24. Canned Maximo Reports Details of Asset Failures
    25. 25. Open Source Reporting • Connect to “back end” via 3rd party applications: – MS Excel – MS Access – SQL Query apps – Crystal Reports
    26. 26. Example
    27. 27. Export Data Utilities • On screen query results • Canned and ad-hoc reports
    28. 28. Conclusion • Reliability programs should support strategic corporate objectives • KPI and other metrics should provide relevant, accurate and timely information to support reliability program success. • Many KPI best practices resources available. • Prioritize metrics. • Maximo provides many reporting options to support Key Performance Indicator reporting.
    29. 29. Resources • The Maximo Manager’s guide to Business Performance Management – Richard Taggs, Philip Sage, Monica Osana, Dante Tepora, John Mark de Asis, TEAM Global • The Seven Deadly Sins in Measuring Asset Reliability – Ricky Smith, CMRP • The Maintenance Scorecard: Creating Strategic Advantage – Darryl Mather – http://www.reliabilityweb.com/rr/MSCRD.pdf • KPI Dashboards (White Paper) – Mileo Group www.mileogroup.com • Projetech YouTube channel – http://www.youtube.com/results?search_query=projetech+kpi&sm=3
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