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Achieving Business Excellence by Samurai
This presentation is my visual understanding of  John Spence’s Manifesto ”Achieving Business Excellence” published by ChangeThis  http://changethis.com/46.01.AchievingExcellence You can later use the original Manifesto as a handout.
3 key elements  form the foundation for Achieving Business Excellence
High quality product Solid financials Change is inevitable
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],I am using these boxes to substitute narration with John Spence’s words.
This presentation is my visual understanding of  John Spence’s Manifesto ”Achieving Business Excellence” published by ChangeThis  http://changethis.com/46.01.AchievingExcellence You can later use the original Manifesto as a handout. And boxes like this for my own words.
6 common elements  for great companies
1. vivid vision
[object Object],[object Object],[object Object]
John Lennon’s Imagine is a vision “Imagine all the people living life in peace”. It is  clear and well-thought-out vision of what he was trying to create  and is exceptionally well communicated to everyone involved  – to millions of people around the globe. 1. vivid vision
2.  best people
[object Object],[object Object]
2.  best people The winning sports teams, like Brasil’s soccer team, are full of stars. But the stars are not enough unless they play as a team!
3. a performance-oriented culture
[object Object],[object Object]
Toyota and Lexus are perfect examples of a culture  which demands flawless operational execution,  encourages constant improvement and innovation,  and completely refuses to tolerate mediocrity.  3. a performance-oriented culture
4. robust communication
[object Object],[object Object],[object Object]
A healthy family needs open, honest, frank and courageous, communication “in sickness or health, for better or worse”. Same applies to successful businesses, for both their internal and external  communication, for better and worse messages. 4. robust communication
5. a sense of  urgency
[object Object],[object Object]
When you need a first aid kit, you have  a  strong desire to get the important things done  while never wasting time on the trivial. The kit contains just what you need, and nothing unnecessary. 5. a sense of  urgency
6.  extreme  customer focus
[object Object],[object Object]
6.  extreme  customer focus A local man selling ice cream and  drinks to tourists on a beach is an expert on customer focus. He knows what you need, he creates an instant need among children, and he is able charge premium price.
Achieving Business Excellence
by Samurai http://managerstoolbox.blogspot.com/ ,[object Object]

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Achieving Business Excellence

  • 2. This presentation is my visual understanding of John Spence’s Manifesto ”Achieving Business Excellence” published by ChangeThis http://changethis.com/46.01.AchievingExcellence You can later use the original Manifesto as a handout.
  • 3. 3 key elements form the foundation for Achieving Business Excellence
  • 4. High quality product Solid financials Change is inevitable
  • 5.
  • 6. This presentation is my visual understanding of John Spence’s Manifesto ”Achieving Business Excellence” published by ChangeThis http://changethis.com/46.01.AchievingExcellence You can later use the original Manifesto as a handout. And boxes like this for my own words.
  • 7. 6 common elements for great companies
  • 9.
  • 10. John Lennon’s Imagine is a vision “Imagine all the people living life in peace”. It is clear and well-thought-out vision of what he was trying to create and is exceptionally well communicated to everyone involved – to millions of people around the globe. 1. vivid vision
  • 11. 2. best people
  • 12.
  • 13. 2. best people The winning sports teams, like Brasil’s soccer team, are full of stars. But the stars are not enough unless they play as a team!
  • 15.
  • 16. Toyota and Lexus are perfect examples of a culture which demands flawless operational execution, encourages constant improvement and innovation, and completely refuses to tolerate mediocrity. 3. a performance-oriented culture
  • 18.
  • 19. A healthy family needs open, honest, frank and courageous, communication “in sickness or health, for better or worse”. Same applies to successful businesses, for both their internal and external communication, for better and worse messages. 4. robust communication
  • 20. 5. a sense of urgency
  • 21.
  • 22. When you need a first aid kit, you have a strong desire to get the important things done while never wasting time on the trivial. The kit contains just what you need, and nothing unnecessary. 5. a sense of urgency
  • 23. 6. extreme customer focus
  • 24.
  • 25. 6. extreme customer focus A local man selling ice cream and drinks to tourists on a beach is an expert on customer focus. He knows what you need, he creates an instant need among children, and he is able charge premium price.
  • 27.