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Using SPC to Make Better Management Decisions

by on Mar 21, 2012

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In this webinar (sponsored by Gemba Academy), Mark Graban, author of Lean Hospitals, will show how simple statistical process control (SPC) methods can be used by managers and leaders to make better ...

In this webinar (sponsored by Gemba Academy), Mark Graban, author of Lean Hospitals, will show how simple statistical process control (SPC) methods can be used by managers and leaders to make better decisions about their businesses.

Using examples from manufacturing, healthcare, and services industries, Mark will illustrate the basic SPC rules and will show you how to create and interpret a control chart, allowing you to spot statistically valid trends and avoid overreacting to common cause variation in your performance measures.

Please join us for a lively discussion and interactive Q&A!

http://www.MarkGraban.com

http://www.GembaAcademy.com

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  • ericnanjing ericnanjing goog course and this would be very useful ,thanks a lot for post 2 years ago
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Using SPC to Make Better Management Decisions Using SPC to Make Better Management Decisions Presentation Transcript