“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed its the only thing that ever has.” ~ Margaret MeadMICHELLE MARIE GOULBOURNE’S Resume December 2011
Michelle is…an integrative systems thinker with strongbusiness acumen, sound analytical,technological and project management skills.Specialties Include: Quality Based Funding Strategy Business Analysis Performance Management Project Management Technological Innovations
Michelle is…DIFFERENTMichelle sees the world…in all of its complexity.Michelle sees the future of our population’s health in it.Michelle sees possibilities for change…and despite it all, remains hopeful.Michelle believes we can do better…and that we will do better.
Michelle is…DEDICATEDShe is committed to enhancing the health status and quality of caredelivery for all.
Michelle…understands our health & social services system. She acknowledges the Is committed to Knows not everyone will WIN. road ahead is going to be ensuring the Not everyone should WIN. very rough. sustainability of our Some are going to LOSE. health and social system within this Some should LOSE. context. We need to ensure the right winners.
Michelle remains…HOPEFULShe hopes that we will harness the best minds, models, technologies andresources, to prepare us to succeed in creating a sustainable future health systemfor ourselves and the generations that will follow.http://www.slideshare.net/mgoulbourne
Michelle…can help us do better.Takes a lifespan Will engage the Help us buildapproach to population ministries, RHA’s, PH, today…the futurehealth and social system sector and other health and socialdesign. stakeholders in...planting system we have only the right seeds now. glimpsed in our dreams.
•System StrategyMichelle has… •System Performance •System Modelling1. Demonstrated leadership and coordination skills, including the ability to performance manage, inspire and direct teams and involve stakeholders in value based health planning and implementation processes.2. Enjoys and is highly effective at engaging providers, consulting the literature and using data and lean principles to develop recommendations for evidence based service delivery that will meet the health goals and desired outcomes for the population served.3. Understands the Health Based Allocation Model (HBAM) and the potential global and episodic payment structures have for guiding system redesign •Financial and incenting increases in care quality, service integration and outcomes across the trajectory. •Clinical and •Spatial Analyses4. Demonstrated experience in examining and improving hospital operations, formulating and implementing new policies and developing new strategies and procedures.5. Sound knowledge of project management methods (project planning, implementation, evaluation, risk •Collaborate assessment, benefits realization). •Innovate •Implement6. Utilizes initiative, vision, independent thinking and creative problem-solving abilities.
Michelle’s Work Profile •System Strategy •System Performance2011–2012 Sr. Consultant, Performance Contracts and Allocations •System ModellingHospital Sector and CCAC, Central LHIN, Markham, Ontario.• Responsible for allocating, monitoring and evaluating funding and performance of health service providers in the hospital and Community Care Access Centre (CCAC) sectors.2010–2011 Sr. Analyst CEO Forum Hospital Sector, PerformanceManagement, Toronto Central LHIN, Toronto, Ontario.• Provided strategic direction, project management and analytical support to the CEO Forum’s Clinical Efficiency and Clinical Utilization (CE/CU) Task Force. Also supported the LHINs Health Based Allocation Model (HBAM) planning and implementation.2008–2010 Decision Support Consultant, Quality Performance andRisk Management, The Credit Valley Hospital, Mississauga, Ontario.• Provided strategic performance management leadership, reporting and technological integration needs for the following •Financial programs and departments: Oncology, general medicine, critical care, renal, cardiology, information systems, pharmacy and •Clinical and volunteer resources. •Spatial Analyses2002-2007 Project Manager, Decision Support and QualityImprovement, Juravinski Cancer Centre, Hamilton, Ontario.• Collaborated with managers and staff to implement clinical information system changes and innovations. Centre projects ranged from developing quality and practice improvement models, contributing to OPIS CPOE and radiation system implementations, conducting patient wait time studies.• Responsibilities also included the provision of standard and •Collaborate adhoc (descriptive, variance and indicators) reports and analyses based on Oracle SQL queries to meet clinical and corporate •Innovate requirements for Medical Oncology, Radiation and Pharmacy areas. •Implement• Invented the Regional Cancer Program Formulary Software in collaboration with staff and deployed it to Cancer Centres and Hospitals across Ontario and abroad.
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