Many organizations benefit substantially from the unpaid activity of volunteers. Managers of volunteer resources are, however, often uncertain about the extent or economic value of these contributions.
This resource manual was created as part of the International Year of Volunteers Research Program to provide Canadian voluntary organizations with a systematic method for assigning an economic value to the activity of volunteers.
It introduces eight measures you can use to demonstrate:
how much volunteers contribute to your organization in terms of the amount of time they give and their out-of-pocket expenses;
how much your organization invests in its volunteers (e.g., salaries for volunteer program staff, training expenses, and recruitment expenses);
the extent to which volunteers increase the human resource capacity of your organization; and,
the return on your organization’s investment in its volunteer program.