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  • 1. regulation of internet commerce class five – january 9, 2013 professor michael geist university of ottawa, faculty of law
  • 2. Social Media Choices
  • 3. Social media choices• Read the policies?• Adjusted the settings?• Level of sharing – friends, friends of friends, everyone• Clean up?• Deletion?• Always on?
  • 4. Cookies
  • 5. Do Not Track
  • 6. Social Media Complaints
  • 7. Facebook– 2009 investigation based on CIPPIC complaint • Well founded on numerous issues including account deletion, third party apps • Follow-up a year later – improvement but new complaints launched– 2012 – announce results of three new complaints • Friend requests (well founded) • Social plugins (not well founded) • Authentication (not well founded)
  • 8. NexopiaThe six key issues addressed by PIAC’s allegations are as follows:• Nexopia’s disclosure of users’ personal information to the general public did not meet the reasonable expectations of users;• Nexopia’s default privacy settings were inappropriate and unreasonable and Nexopia did not adequately inform users about the settings;• Nexopia was not obtaining adequate consent for the collection of personal information at the time of registration;• Nexopia did not adequately explain its advertising practices, particularly how personal information is shared for advertising purposes;• Nexopia did not provide adequate notification to users about how their personal information was being shared with third parties, and• Nexopia retained non-Nexopia users’ personal information without their knowledge and consent, and retained users’ and non-users’ personal information on an indefinite basis, with no option to permanently delete this information.
  • 9. Nexopia– Nexopia focused primarily on the youth market– Detailed investigation – physical site visit, dummy accounts, etc.– Virtually all complaints are well-founded – involve cookies, data retention, data sharing, information disclosure– All resolved – most by adjusting privacy policy and enhancing disclosure