Future of Voice - Welcome to the workshop

769 views
631 views

Published on

The Future of Voice
Welcome presentation that Dean Bubley and Martin Geddes gave at the Future of Voice workshop. It raises some important questions including "Does traditional telephony have a future?" "What's new in voice, video and messaging?" and "What's being adopted?"

Published in: Technology, Business
0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
769
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
46
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide

Future of Voice - Welcome to the workshop

  1. 1. Welcome to the Future of Voice Workshop 8th October 2013 Dean Bubley & Martin Geddes dean.bubley@disruptive-analysis.com mail@martingeddes.com
  2. 2. Introduction
  3. 3. Voice is hot! But telephony is not.... Two years ago  Predicting “peak telephony”  Risk of voice over-supply  OTT = threat  WebRTC = “What?”  Voice-in-apps as concept  CEBP  VoLTE = problems foreseen  RCS = dead  BYOD  Skype, Facebook, G Voice Now  Volume & value declines  Risk of voice under-demand  OTT = partner / opportunity  WebRTC = real, growing  APIs & cloud telephony  Hypervoice  VoLTE = problems real  RCS = undead  BYOX  Instagram, Snapchat, Kik Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013
  4. 4. Source: Finnish regulator Note: fixed calls getting shorter, mobile longer Vodafone OpCos Germany UK Netherlan ds Turkey Romania Spain Greece Portugal India3 Egypt Oct 2013 Change in usage/sub Q2'12 vs Q2'13 Call Mins SMS 20% -3% 3% -9% -7% -40% 11% 3% 29% -4% 3% 7% -2% 15% 26% -27% -13% 5% 31% -41% Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013
  5. 5. Where do you stand?
  6. 6. Does traditional telephony have a future? Short and brutal Long and fruitful
  7. 7. Questions Who are you?  What is your purpose in being here?  Are there any “burning issues” you have?  Do you have any questions you want answered today?   Why do you locate yourself in that place? Oct 2013 Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013
  8. 8. What’s happening?
  9. 9. What Dean Bubley is working on....  WebRTC       Trends in legacy voice & SMS Video – where’s it going to fit? Telecom vendor value chain & dynamics      Research reports & updates Vendor & operator private workshops; “Where’s the money?” Speaking engagements, webinars & white papers “Why did Oracle buy Acme?”, “Is open-source a big deal?” Telco/OTT, Telco-OTT & Telco vs. OTT WiFi & small cells Policy management & charging; MBB business models Regulatory – spectrum, Net Neutrality, Internet governance Oct 2013 Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013
  10. 10. What Martin Geddes is working on....  Cloud (voice) connectivity “supply chain management”     QoE measurement and cost management     Multi-point network probing (“fMRI scans for networks”) Telco “lifestyle changes” – to lower cost/raise QoE “Collapsing complexity” in OSS/BSS Regulatory – “fitness-for-purpose”    Retail broadband business model (esp. OTT partnership) Wholesale service delivery chain (e.g. IPX) Carrier-neutral cloud platforms, performance & hazard analysis Changing basis of broadband regulation away from “peak speeds” Network neutrality Whacky obscure mathematical future network stuff  Oct 2013 Contention Management, RINA Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013
  11. 11. What’s going on for you?
  12. 12. Questions  What's moving:  faster than you anticipated?  slower than your expectations? What’s easier or harder?  What’s surprised you?  Oct 2013 Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013
  13. 13. What’s next?
  14. 14. Where are we? What’s the landscape? 1. Background trends  What’s new & what’s real? 2. 3. 4. Hypervoice WebRTC “Other stuff” Oct 2013 Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013
  15. 15. What’s new in voice, video & messaging? Dull Oct 2013 Shiny Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013
  16. 16. Lot of important stuff occurring, but....  Tariffs & plans  BYOD  Regulation  Enterprise UC  HD Voice  SIP trunking  Outsourcing  Cable voice Oct 2013 Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013
  17. 17. Sexy, shiny stuff!  WebRTC  New apps  Hypervoice  Cloud / APIs  Telco-OTT  NFV / SDN  New revenue  Video Oct 2013 Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013
  18. 18. Fragmentation of voice (& video) models Standalone calls Embedded app/web calls Oct 2013 Non-call comms Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013
  19. 19. Neuroscience explains reluctance to change  Predictable irrationality  Endowment effect Optimism bias Confirmation bias Defence of belief systems    Oct 2013 Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013
  20. 20. Get in touch We can help you prepare for a world where voice is a feature, not a service. Find out more dean.bubley@disruptive-analysis.com twitter.com/disruptivedean www.disruptive-analysis.com Newsletter Oct 2013 mail@martingeddes.com Twitter.com/martingeddes www.martingeddes.com Newsletter Copyright Disruptive Analysis Ltd & Martin Geddes Consulting Ltd 2013

×