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Growing whole teams using the Dreyfus model

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mile high agile 2013

mile high agile 2013

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  • 1. Growing Whole Teams... ...using the Dreyfus Model of skill acquisition Lisa Crispin @lisacrispin Matt Barcomb @mattbarcombMonday, April 22, 13
  • 2. What do we mean by “whole team”? Shared product vision Diverse backgrounds, skills & experiences Meaningful commitment to quality Works together as a single entityMonday, April 22, 13
  • 3. What’s the Dreyfus Model? A model for thinking about skill acquisition... Novice Expert Advanced Beginner Proficient CompetentMonday, April 22, 13
  • 4. Disclaimer Human-based systems are non-linear and complex ...so your mileage may vary ;-)Monday, April 22, 13
  • 5. Monday, April 22, 13
  • 6. Dreyfus Novice “Text book” knowledge Rigid adherence to taught rules Doesn’t exercise discretionary judgement Context is not applied to knowledgeMonday, April 22, 13
  • 7. Whole Team Novice “Team” is a multi-disciplinary group Members respect each other Communication is occurring Processes and practices are “by the book”Monday, April 22, 13
  • 8. Monday, April 22, 13
  • 9. Dreyfus Advanced Beginner Limited situational perception Work treated separately but equally Appreciation only of complex situationsMonday, April 22, 13
  • 10. Whole Team Advanced Beginner Respect becomes understanding Communication becomes collaboration Flow trumps waste Roles begin to blurMonday, April 22, 13
  • 11. Monday, April 22, 13
  • 12. Exercise Do you see a firm division between roles? What roles do you have on your team? What do you do that could be considered someone else’s job? Is it a problem? Or a solution?Monday, April 22, 13
  • 13. Dreyfus Competent perception of actions in relation to goals deliberate planning good working and background knowledge copes with complex situationsMonday, April 22, 13
  • 14. Whole Team Competent visualize team flow paths of possible growth roles blur active learning building discipline, good habitsMonday, April 22, 13
  • 15. Exercise Helping others generalizeMonday, April 22, 13
  • 16. Dreyfus Proficient holistic view of situation employs maxims for guidance meanings that adapt to the situation at hand focus on whats most important in contextMonday, April 22, 13
  • 17. Whole Team Proficient understand up & downstream activities find ways to fold them into team flow align less typical roles method for continual improvementMonday, April 22, 13
  • 18. Monday, April 22, 13
  • 19. Dreyfus Expert intuitive grasp of situations based on deep, tacit understanding has "vision of what is possible"Monday, April 22, 13
  • 20. Whole Team Expert extend concept of team to value line build interfaces between interaction groups radical experimentationMonday, April 22, 13
  • 21. Monday, April 22, 13
  • 22. Exercise Self organize into groups based on what level you think you’re team at work is Share ideas on ways to guide your team to the next level Write down an actionable task Trade contact info with an accountabilibuddyMonday, April 22, 13
  • 23. Monday, April 22, 13
  • 24. Monday, April 22, 13
  • 25. Monday, April 22, 13
  • 26. Monday, April 22, 13
  • 27. Monday, April 22, 13
  • 28. Monday, April 22, 13
  • 29. Thank you :-) Any questions? Lisa Crispin Matt Barcomb @lisacrispin @mattbarcombMonday, April 22, 13