NCR - National Capital Region, Philippines, Philippines
About • Launched and implemented the nation-wide wellness program - SM LIFE
• Managed and improved the Customer Service Rewards Program, Sports Festival, Employee Celebrations and Events
• Enhanced The NewSMaker (employee newsletter) by introducing a new format and featuring values-oriented stories and special features. Delivered the magazine on time and below budget
• Collaborated with special teams in the implementation of GEMS on Duty (Employee Program), Vision, Mission & Values Launch, Henry Sy Legacy Hall ‘and the Customer Service Management System.
• Improved the branch celebration employee program by introducing new formats and greater cost effectiveness (14% cost saving