2. Slide #1 NOTES
OPEN WITH THE CONFERENCE CALL...VIDEO PROJECT MANAGEMENT...CAT
HERDING...CALL IT WHAT YOU LIKE.CATS MAY OR MAY BE PEOPLE...COULD BE...STAFF
OR CLIENTS OR INVESTORS. CATS MAY ALSO BE REPORTING REQUIREMENTS,
BENCHMARKS, POTENTIAL OR REAL RISKS.

4. Slide #2 NOTES
COMMUNICATION CAN TOUGH WITH TWO PEOPLE IN THE SAME ROOM TOGETHER. ADD
2,500 MILES AND LIMITED TECHNOLOGY SKILLS OR ACCESS, AND LET THE CAT HERDING
BEGIN! WE'RE HERE TO SHARE A FEW TOOLS WE ARE CURRENTLY USING TO HELP
MANAGE THE CHAOS OF MANY MOVING PARTS LOCATED IN MANY VARYING LOCATIONS.

6. Slide #3 NOTES
IT'S ALL ABOUT UNDERSTANDING THE NEEDS OF THE POPULATION AND THEN BEING
RESPONSIVE AND PROACTIVE TO THOSE NEEDS. RESPONSIVE AS IN PROGRESS
MONITORING, CHECKING FOR UNDERSTANDING, BEING WILLING TO LET GO OF FAVORITE
TOOLS FOR THE GOOD OF THE GROUP....AND KISS YOUR CAT HERDING DAYS GOODBYE!

8. Slide #4 NOTES
QUICK OVERVIEW OF PROJECT. 5 STATES. 8 COLLEGES. $14.2 MIL. TO DEVELOP ONLINE
AND HYBRID HEALTHCARE PROGRAMMING TO GET PEOPLE BACK INTO THE
WORKFORCE. ANSWER TO DOL, COLLEGE PRESIDENTS, STATE LEVEL GOVERNMENT...

10. Slide #5 NOTES
Geography can present a myriad of other issues. Nuances of conversation are lost.
Misunderstandings occur more quickly over distances. Conflict can escalate more quickly when you
are not face to face. Easy to damage relationships. (like that time when you Hit Reply To All when
you should have hit Delete?). And by not seeing someone on a daily basis, it takes a longer period
of time to rebuild broken trust.

12. Slide #6 NOTES
3793 Miles and two time zones away

14. Slide #7 NOTES
Mundy discusses strengths and challenges

16. Slide #8 NOTES
Emily discusses strengths and challenges

18. Slide #9 NOTES
Introduce Tools...standard stuff like newsletters, Facts Sheets, email, blah, blah, blah... Then you
step it up to interactive Dashboards. Regularly updated Performance Benchmarks. Online
Meetings -- conversation on how these meetings go bad and what we did about it. Talking Video.
Basecamp Demonstration.

20. Slide #10 NOTES
Humor in the workplace. Use your Manners. Mess up Fess Up. Come prepared. Keep promises
Share your toys. Ask instead of Tell. Eliminate the posturing without eliminating the
professionalism - by celebrating often, acknowledging strengths, being a little vulnerable.

22. Slide #11 NOTES
Always stay focused on the why of the work...the people. Whether that includes staff, students,
customer or clients, the feds, tax payers, contractors. It's about the people.

28. INNOVATIONS 2015
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