University of Colorado
Professional in Human
Resources (PHR) – from
Every day every
person in the
Organizing this purposeful action into a
unified direction is essential for success.
Evidence Based Decision Making
Flow Chart used for decision making by each person or group.
“What we try to do is establish a clear and simple set of values that we
understand…We just say, ‘Southwest Airlines doesn’t do that. Maybe somebody
else does, but we don’t.’ It greatly facilitates the operation of the company.”
—Herb Kelleher, CEO Southwest Airlines
In the 1960s, Theodore Levitt (economist
Harvard Business) said, “People don’t want
a quarter-inch drill, they want a quarter-
New Directors Lead
in New Directions
• What are your
• In what ways does the
• What are your
Library in the future?
• How do you see yourself
contributing to these
Appreciative Inquiry in a Single Slide
Appreciative Inquiry is… Problem Solving is…
Hub of communication and
Shared Leadership, Anita Rich pictures
Deciding who to hire makes
all the difference.
Looking for a
Image borrowed from:
“…77 percent of U.S. workers get paid vacation time. The workers who do
receive it get an average of 13 days a year.” - CNBC
Aligning values is as important as
aligning skills and education
Learning Café – Tacit to Explicit
Deciding how to make decisions is
important to your outcome.
North Denver Art Museum Frederic C. Hamilton Building
You mean that mechanical building
in the middle of campus?
The one with no windows?
No, really look closer... There are
a lot of windows.
The whole skin of the
building is windows
Decision was made to remodel not
pursue new bldg. Charette held
with three institutions, AHEC and
Seeing possibility instead of
problems aids in the decision
to pursue a remodel of our
The Design Charettes Begin
It’s about the Experience
Auraria Library receives $4 Million
(26,225,680 SEK) from State of Colorado
HOW TO DECIDE?
• Decide Appreciatively
• Focus on the JTBD - Learning
• Measure Success
• Sharing Leadership allows
knowledge and expertise to shine
• Create enabling knowledge sharing
and communication systems
• Use evidence to adapt
• Explore and Discover
• Align resources with goals
FLICKR/Denver Skyline and City Park/ designsbykari May 2, 2010