A Program of Children’s Bureau, Inc. How Working Together Works COMMUNITY PARTNERS
PRESENTATION OVERVIEW <ul><li>Brief History </li></ul><ul><li>What We Do </li></ul><ul><li>Why We Do It </li></ul><ul><li>...
Brief History <ul><li>Originally piloted in several large cities in the 1990s; including St. Louis, Louisville, Tallahasse...
Brief History (cont.) <ul><li>As part of the Practice Reform effort, the Indiana Department of Child Services (DCS) sought...
Montgomery County Courthouse - Crawfordsville -
What We Do … With Families <ul><li>Provide home-based case management services to families referred to the program. </li><...
What We Do… With Communities <ul><li>Act as an information source to community agencies and professionals in need of help ...
Home Lawn Sanitarium - Martinsville, Morgan County -
Why We Do It … Philosophy <ul><li>Families deserve help before a crisis occurs. </li></ul><ul><li>Engaging families in the...
Why We Do It … Outcomes <ul><li>Reduction of the incidence of substantiated cases of child abuse and neglect. </li></ul><u...
Dick Huffman Covered Bridge - Southern Putnam County -
Who We Serve … Eligibility <ul><li>Families with children that want help meeting their needs and accomplishing their goals...
Jamestown Public School - Boone County -
How We Do It … Referrals <ul><li>A referral source sends us information on a family in need of assistance. </li></ul><ul><...
How We Do It … Referrals (cont) <ul><li>Ideal Referral Example </li></ul><ul><ul><li>Family is aware that they were referr...
How We Do It … Engagement <ul><li>Referred families will be called within 24 hours to schedule a home visit. </li></ul><ul...
How We Do It … Assessment <ul><li>On the first visit, the community liaison (case manager) focuses on learning about the u...
How We Do It …Ongoing Services <ul><li>The community liaison works with the family for an average of 4 months to work towa...
<ul><li>Success with families to be based upon maintaining several important principles throughout our services. </li></ul...
How We Do It … Evaluation <ul><li>Client satisfaction reports help us to measure if our services were perceived as strengt...
Main Street in Danville, 1950s - Hendricks County -
What We Can Do For You <ul><li>Provide services to the families that concern you the most, but who do not qualify for othe...
What You Can Do For Us <ul><li>Become a referral source for the Community Partners program. </li></ul><ul><li>Let us know ...
Questions? <ul><li>Mark Fairchild, MSW, LSW </li></ul><ul><li>[email_address] </li></ul><ul><li>Phone:  317.745.6496 </li>...
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Community Partners - Program Overview

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Basic Overview of the Community Partners for Child Safety program as administered by Children\'s Bureau, Inc.

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Community Partners - Program Overview

  1. 1. A Program of Children’s Bureau, Inc. How Working Together Works COMMUNITY PARTNERS
  2. 2. PRESENTATION OVERVIEW <ul><li>Brief History </li></ul><ul><li>What We Do </li></ul><ul><li>Why We Do It </li></ul><ul><li>Who We Serve </li></ul><ul><li>How We Do It </li></ul><ul><li>What We Can Do For You </li></ul><ul><li>What You Can Do For Us </li></ul>
  3. 3. Brief History <ul><li>Originally piloted in several large cities in the 1990s; including St. Louis, Louisville, Tallahassee and Cedar Rapids. </li></ul><ul><li>Piloted in Indianapolis starting in 1999 as the Neighborhood Alliance for Child Safety (NACS) by Children’s Bureau, Inc. </li></ul><ul><li>NACS initially covered two Indianapolis neighborhoods, Martindale and Brightwood. </li></ul><ul><li>Early success led to continued program expansion to the current NACS program with four offices throughout Indianapolis serving over 1000 referrals per year. </li></ul>
  4. 4. Brief History (cont.) <ul><li>As part of the Practice Reform effort, the Indiana Department of Child Services (DCS) sought out prevention programs to work with families before abuse and neglect occurred. </li></ul><ul><li>Aware of the success of NACS and the model it was based on, the new DCS leadership expanded the program statewide as Community Partners for Child Safety (CPCS). </li></ul><ul><li>Agencies in each of the DCS regions were selected as providers for the CPCS program. </li></ul><ul><li>Referrals to the CPCS programs started in January of 2007 in most regions. </li></ul>
  5. 5. Montgomery County Courthouse - Crawfordsville -
  6. 6. What We Do … With Families <ul><li>Provide home-based case management services to families referred to the program. </li></ul><ul><ul><li>Linking families to services and helping them navigate systems to attain needed services </li></ul></ul><ul><ul><li>Advocate for families having difficulty having their needs met through interfacing with their community </li></ul></ul><ul><ul><li>Educating families to prevent the need for future services and reduce the risk of child maltreatment </li></ul></ul><ul><li>Provide information and referrals to families not interested in or eligible for ongoing services. </li></ul>
  7. 7. What We Do… With Communities <ul><li>Act as an information source to community agencies and professionals in need of help locating resources for their families. </li></ul><ul><li>Collaborate with community members to create, maintain and improve community events and projects that help to prevent child maltreatment and strengthen families. </li></ul><ul><li>Sustain local and regional councils that provide governance, guidance and community-specific recommendations for our services. </li></ul>
  8. 8. Home Lawn Sanitarium - Martinsville, Morgan County -
  9. 9. Why We Do It … Philosophy <ul><li>Families deserve help before a crisis occurs. </li></ul><ul><li>Engaging families in their communities greatly reduces the risk of abuse and neglect. </li></ul><ul><li>A majority of neglect can be prevented by educating families and making them aware of resources available to them. </li></ul><ul><li>Communities, when given the opportunity, have the ability and desire to improve the lives of their families. </li></ul><ul><li>No matter how good services are after abuse and neglect has occurred, communities would always prefer to prevent harm to children than to react to a situation afterwards. </li></ul>
  10. 10. Why We Do It … Outcomes <ul><li>Reduction of the incidence of substantiated cases of child abuse and neglect. </li></ul><ul><li>Reduction in repeat reports of child abuse and neglect in individual families. </li></ul><ul><li>Reduction of serious injuries due to child abuse and neglect; including fatalities. </li></ul><ul><li>Improved family functioning in families served. </li></ul><ul><li>Increased perception of the community as a support system; both in families served and in the community as a whole. </li></ul>
  11. 11. Dick Huffman Covered Bridge - Southern Putnam County -
  12. 12. Who We Serve … Eligibility <ul><li>Families with children that want help meeting their needs and accomplishing their goals. </li></ul><ul><li>Exceptions: </li></ul><ul><ul><li>Families working with the Healthy Families program </li></ul></ul><ul><ul><li>Families with an open, substantiated case with the Indiana Department of Child Services (DCS) </li></ul></ul><ul><ul><li>Families without guardianship of children </li></ul></ul><ul><ul><li>Families that do not want our services </li></ul></ul><ul><li>No insurance, Medicaid or other coverage is needed to qualify. Our services are completely free through our state funded contract. </li></ul>
  13. 13. Jamestown Public School - Boone County -
  14. 14. How We Do It … Referrals <ul><li>A referral source sends us information on a family in need of assistance. </li></ul><ul><ul><li>Referral sources can be from community agencies, schools, medical systems, state programs, local DCS offices, mental health centers, faith-based organizations, family friends or the family itself. </li></ul></ul><ul><ul><li>Referrals can be given over the phone, by fax, through the mail or in person. </li></ul></ul><ul><ul><li>Referral sources can call to pre-screen a referral. </li></ul></ul><ul><ul><li>Referral sources will always receive a call confirming that a referral has been received. </li></ul></ul><ul><ul><li>Families that have completed our services previously can be referred again if needed. </li></ul></ul>
  15. 15. How We Do It … Referrals (cont) <ul><li>Ideal Referral Example </li></ul><ul><ul><li>Family is aware that they were referred and is interested in working with us. </li></ul></ul><ul><ul><li>Family was given information on what Community Partners involves and we can do for them by the referral source. </li></ul></ul><ul><ul><li>Family meets the eligibility requirements. </li></ul></ul><ul><li>Difficult Referral Example </li></ul><ul><ul><li>Family is unaware of the referral, who Community Partners is or what we do. </li></ul></ul><ul><ul><li>Referrals with limited, incorrect or incomplete contact information. </li></ul></ul><ul><ul><li>Unsure if family meets eligibility requirements. </li></ul></ul>
  16. 16. How We Do It … Engagement <ul><li>Referred families will be called within 24 hours to schedule a home visit. </li></ul><ul><li>Families will receive their first home visit within 5 business days of the receipt of the referral. </li></ul><ul><li>If we are unable to make phone contact with the family, we will mail a letter announcing a “drop-by” visit and will attempt a visit within 5 days. </li></ul><ul><li>Families receive at least 2 attempted home visits and multiple phone contact attempts. </li></ul><ul><li>Attempts are ended if a family declines services, although they are still provided with information and referrals related to reported needs. </li></ul>
  17. 17. How We Do It … Assessment <ul><li>On the first visit, the community liaison (case manager) focuses on learning about the unique needs and strengths of the family through a series of brief assessments. </li></ul><ul><li>From the assessment, the family develops goals that address their needs while acknowledging their strengths. </li></ul><ul><ul><li>Goals are made by the family, the staff only aids them in forming steps to help accomplish them. </li></ul></ul><ul><ul><li>Families can only have one goal at a time to prevent them from being overwhelmed and unfocused. </li></ul></ul><ul><ul><li>Goals can be based on any need and may include virtually any goal that the family has identified. </li></ul></ul>
  18. 18. How We Do It …Ongoing Services <ul><li>The community liaison works with the family for an average of 4 months to work toward achieving their goals. </li></ul><ul><li>Activities of community liaisons may include: </li></ul><ul><ul><li>Helping to link families with community resources and programs through arranging meetings, guiding them through complex processes and teaching families how to independently utilize services. </li></ul></ul><ul><ul><li>Provide direct education to families in areas such as general parent education, budgeting, hygiene and home cleanliness, self-advocacy and child discipline. </li></ul></ul><ul><ul><li>Advocate for families that have encountered barriers in meeting their needs. </li></ul></ul>
  19. 19. <ul><li>Success with families to be based upon maintaining several important principles throughout our services. </li></ul><ul><ul><li>All families have strengths and the capacity to have a home free of child maltreatment. </li></ul></ul><ul><ul><li>Families will not benefit from services if we do the work for them; as services progress we must transfer most of the “leg-work” to the family and take on the role of an educator. </li></ul></ul><ul><ul><li>Families must be linked to resources available in their community to meet needs that will continue in the future; we must avoid becoming a direct resource ourselves in these cases and “taking it with us” when services are concluded. </li></ul></ul>How We Do It …Ongoing Services
  20. 20. How We Do It … Evaluation <ul><li>Client satisfaction reports help us to measure if our services were perceived as strength-based and family-focused. </li></ul><ul><li>A closing reassessment measures if they have improvement in family functioning in comparison to intake (self-reported). </li></ul><ul><li>Surveys and ongoing communication with referral sources let us know if they have seen positive outcomes in referred families. </li></ul><ul><li>One year following services, DCS checks if families that we worked with had any substantiated cases of abuse or neglect. </li></ul>
  21. 21. Main Street in Danville, 1950s - Hendricks County -
  22. 22. What We Can Do For You <ul><li>Provide services to the families that concern you the most, but who do not qualify for other types of assistance or more direct intervention. </li></ul><ul><li>Provide you with information on local and state-wide services that you may not be aware of or need help accessing on behalf of families. </li></ul><ul><li>Collaborate with you to help address community needs that are currently either unmet or that need additional attention. </li></ul>
  23. 23. What You Can Do For Us <ul><li>Become a referral source for the Community Partners program. </li></ul><ul><li>Let us know if you find our services to be helpful to the families that you refer. </li></ul><ul><li>Act as a resource for families that can benefit from your services and knowledge. </li></ul><ul><li>Let us know about the needs of your community and what we can do to help. </li></ul><ul><li>Let us collaborate with you on community events and other projects that help to prevent child maltreatment and strengthen families. </li></ul><ul><li>Take part in one of our local or regional governance councils. </li></ul>
  24. 24. Questions? <ul><li>Mark Fairchild, MSW, LSW </li></ul><ul><li>[email_address] </li></ul><ul><li>Phone: 317.745.6496 </li></ul><ul><li>Fax: 317.745.6502 </li></ul><ul><li>www.childrensbureau.org </li></ul>A Program of Children’s Bureau, Inc.

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