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CRM And Social Media -- A Few Guiding Thoughts

by Marketing at McKinney on Apr 27, 2009

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CRM is an established tool in the marketer's toolbox. ...

CRM is an established tool in the marketer's toolbox.

How does the tsunami that is social media affect CRM best practices? Here are a few thoughts for both social media strategists and CRM practitioners to consider.

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CRM And Social Media -- A Few Guiding Thoughts CRM And Social Media -- A Few Guiding Thoughts Presentation Transcript