Stéphanie MITRANO-MÉDA
Organisational Behaviour
week 2: perception, attitudes & personality

Perceptions + Attitudes
Sensing
Interpreting
Situation Behaviour
Evaluating
lity
ersona
P

MIS PERCEPTION

MIS INTERPRETATION

MIS EVALUATION

Perception process

Perceptions
inpu
t so
infl urc
uen e Attention
ce Construction
Interpretation
perc
infl eiver
uenc
e

Novelty, vividness & distinctiveness

Needs, motivation and...
sp an
ti on
a tt en

Halo, Anchoring and...
Bracketing

Prejudices and expectations

Process of attribution
Stability
Permanent Temporary
Internal
location
External

Process of attribution
Stability
Permanent Temporary
Internal ability
location
External

Process of attribution
Stability
Permanent Temporary
Internal ability effort
location
External

Process of attribution
Stability
Permanent Temporary
Internal ability effort
location
External luck

Process of attribution
Stability
Permanent Temporary
Internal ability effort
location
External task luck
characteristics

Process of attribution
eat
gr OB
Stability
a
et our
ug ty
Yo k a m
m ar exa Permanent Temporary
Internal ability effort
location
External task luck
characteristics

Process of attribution
eat
gr OB
Stability
a
et our
ug ty
Yo k a m
m ar exa Permanent Temporary
ve the
Internal
you ha ies to effort
abilit eed
succ
location
External task luck
characteristics

Process of attribution
eat
gr OB
Stability
a
et our
ug ty
Yo k a m
m ar exa Permanent Temporary
ve the orked
Internal
you ha ies to you w d to
abilit eed har ed
succ succe
location
External task luck
characteristics

Process of attribution
eat
gr OB
Stability
a
et our
ug ty
Yo k a m
m ar exa Permanent Temporary
ve the orked
Internal
you ha ies to you w d to
abilit eed har ed
succ succe
location
th e examas
External task ject we you
characteristics sub on
e only sed
th evi
r

Process of attribution
eat
gr OB
Stability
a
et our
ug ty
Yo k a m
m ar exa Permanent Temporary
ve the orked
Internal
you ha ies to you w d to
abilit eed har ed
succ succe
location
tures
he lec de to th e examas
External t ject we you
a re ma suceed sub on
he lp you exam e only sed
th evi
in the r

What do you
perceive ?

Attitudes & values

«Predispositions to respond
in consistent ways
to certain people, groups, ideas, or situations»
(George & Jones, 1997)
Attitudes

Attitudes
Beliefs
Perceived Affect
situation Action Behaviour
(tendencies)
sys tem valu
ief es
bel

If you work
hard you will
be rewarded !

Values elicitation exercice
Achievement Fun Integrity Reason Surrender
Adventure Freedom Intimacy Respect Trust
Beauty Growth Justice Risk Truth
Charity Happiness Kindness Security Wisdom
Community Health Knowledge Self-discipline other values
Creativity Honesty Leadership Self-esteem
Dignity Honour Love Service
Ethics Humility Peace Spirituality
Family Independence Power Strength
Friendship Individuality Pride Supportiveness

Personality types

«The characteristics of an individual
that cause consistent patterns
in that individual’s behaviors over time».
(Pervin, 1984)
y
on alit
s
Per

The Big Five personality traits
Openness Open Closed
(imaginative) (traditional)
Conscientiousness Conscientious Careless
(self-disciplined) (undisciplined)
Extraversion Extravert Introvert
(sociable) (reserved)
Agreeableness Agreeable Disagreeable
(compassionate) (self-interested)
Neuroticism Neurotic Emotionally stable
(emotional) (calm)
http://www.outofservice.com/bigfive/

The MBTI personality traits Myers-Briggs Type Indicator®
Extravert Energy orientation Introvert
(outer) (inner)
Sensing Way of perceiving iNtuition
(here & now) (possible futures)
Thinking Way of making choices Feeling
(detached) (attached)
Judging Action Orientation Perceiving
(with a plan) (as it comes)
http://www.humanmetrics.com/cgi-win/JTypes2.asp

The Learning Style Inventory
Concrete Experience
Active Reflective
Experimentation Observation
Abstract Conceptualization

The Learning Style Inventory
li ng
Concrete Experience
f ee
Active Reflective
Experimentation Observation
Abstract Conceptualization

The Learning Style Inventory
li ng
Concrete Experience
f ee
Active hing
Reflective
Experimentation atc
Observation
W
Abstract Conceptualization

The Learning Style Inventory
li ng
Concrete Experience
f ee
Active hing
Reflective
Experimentation atc
Observation
W
ki ng
in
Abstract Conceptualization
th

The Learning Style Inventory
li ng
Concrete Experience
f ee
Active
ng hing
Reflective
D oi
Experimentation atc
Observation
W
ki ng
in
Abstract Conceptualization
th

Behaviour styles

avi our
Beh =
able
serv ality
ob on
p ers
y
on alit
s
Per

Image & perception of people

Social
identity

Stereotypes

Behaviour styles
people orientation
fact orientation

Behaviour styles
dominant easy going
fast paced slow paced

Behaviour styles
people orientation
Expressive Amiable
dominant easy going
fast paced slow paced
Driver Analytical
fact orientation

Behaviour styles
people orientation
Expressive
Spontaneous, Enthusiastic,
Optimistic, Animated, Amiable
Talkative, Stimulating,
dominant Imaginative easy going
fast paced slow paced
Driver Analytical
fact orientation

Behaviour styles
people orientation
Expressive Amiable
Spontaneous, Enthusiastic, Dependable, Agreeable,
Optimistic, Animated, Supportive, Calm,
Talkative, Stimulating, Contented, Reserved,
dominant Imaginative Easy-going easy going
fast paced slow paced
Driver Analytical
fact orientation

Behaviour styles
people orientation
Expressive Amiable
Spontaneous, Enthusiastic, Dependable, Agreeable,
Optimistic, Animated, Supportive, Calm,
Talkative, Stimulating, Contented, Reserved,
dominant Imaginative Easy-going easy going
fast paced slow paced
Analytical
Sensitive, Accurate, Serious,
Driver
Systematic, Likes details,
Cautious, Persistent
fact orientation

Behaviour styles
people orientation
Expressive Amiable
Spontaneous, Enthusiastic, Dependable, Agreeable,
Optimistic, Animated, Supportive, Calm,
Talkative, Stimulating, Contented, Reserved,
dominant Imaginative Easy-going easy going
fast paced slow paced
Driver Analytical
Strong willed, Decisive,
Sensitive, Accurate, Serious,
Efficient, Competitive,
Systematic, Likes details,
Independent, Practical,
Cautious, Persistent
Desires change
fact orientation

Behaviour styles & stereotypes
people orientation
Expressive Amiable
R & catio n
P Animated,
Spontaneous, Enthusiastic,
Optimistic, ni
Dependable, Agreeable,
Supportive, Calm,
mu
com
Talkative, Stimulating, Contented, Reserved,
dominant Imaginative Easy-going easy going
fast paced slow paced
Driver Analytical
Strong willed, Decisive,
Sensitive, Accurate, Serious,
Efficient, Competitive,
Systematic, Likes details,
Independent, Practical,
Cautious, Persistent
Desires change
fact orientation

Behaviour styles & stereotypes
people orientation
Expressive Amiableon
i
R & catio n Dependable,diat
P Animated,
Spontaneous, Enthusiastic,
Optimistic, ni me
Agreeable,
Supportive, Calm,
mu H R & Reserved,
com
Talkative, Stimulating, Contented,
dominant Imaginative Easy-going easy going
fast paced slow paced
Driver Analytical
Strong willed, Decisive,
Sensitive, Accurate, Serious,
Efficient, Competitive,
Systematic, Likes details,
Independent, Practical,
Cautious, Persistent
Desires change
fact orientation

Behaviour styles & stereotypes
people orientation
Expressive Amiableon
i
R & catio n Dependable,diat
P Animated,
Spontaneous, Enthusiastic,
Optimistic, ni me
Agreeable,
Supportive, Calm,
mu H R & Reserved,
com
Talkative, Stimulating, Contented,
dominant Imaginative Easy-going easy going
fast paced slow paced
Driver
&d
Analytical
Strong willed, Decisive,
&r
Sensitive, Accurate, Serious,
e
Systematic,c
Efficient, Competitive,
n Likes details,
Independent, Practical,
Desires change
f ina Persistent
Cautious,
fact orientation

Behaviour styles & stereotypes
people orientation
Expressive Amiableon
i
R & catio n Dependable,diat
P Animated,
Spontaneous, Enthusiastic,
Optimistic, ni me
Agreeable,
Supportive, Calm,
mu H R & Reserved,
com
Talkative, Stimulating, Contented,
dominant Imaginative Easy-going easy going
fast paced slow paced
Driver &
Strong willed, er &d
Analytical
gDecisive,
na tor &r
Sensitive, Accurate, Serious,
e
ma irePractical,
Efficient, Competitive,
Independent, c
Systematic,c
n Likes details,
ina Persistent
d
Desires change
f
Cautious,
fact orientation

Next week’s individual assignment subject
➊ Perceptions, attitudes &
➎
Conflicts in organisations
personality
hand in week 7
hand in week 3
➋ Individual & group ➏
decision making & ethics Learning and motivation
hand in week 8
hand in week 4
➌ Organisational ➐ Power, politics &
environment influence
hand in week 5 hand in week 9
➍ Organisational structure
➑ Leadership
hand in week 6 hand in week 10

Suggestions for individual assignment
Read chapter 2 in SNN.
• Write about your own experience with one
of the subjects presented in class :
perception problems, stereotypes, process
of attribution or behaviour styles etc.

Group assignment subjects
➊ Individual & group
➍
decision making & ethics Conflicts in organisations
present in week 7
present in week 4
➋ Organisational ➎
environment Learning and motivation
present in week 5 present in week 8
➌
Organisational structure
➏ Power, politics &
influence
present in week 6
present in week 9
2 groups to present each week

further
Chapter 2
reading
about
today’s Chapters
4&9
lecture

Chapters
4&8
preparing
for
next week Chapter 17