Stéphanie MITRANO-MÉDA
Organisational Behaviour
week 3: individual & group decision-making

This week’s individual assignment subject
➊ Perceptions, attitudes &
➎
Conflicts in organisations
personality
hand in week 7
hand in week 3
➋ Individual & group ➏
decision making & ethics Learning and motivation
hand in week 8
hand in week 4
➌ Organisational ➐ Power, politics &
environment influence
hand in week 5 hand in week 9
➍ Organisational structure
➑ Leadership
hand in week 6 hand in week 10

Individual decision-making

1. Rational model
Decisions are based
on rationality
(a careful and
calculated choice)
to maximize value given
the assessment of
alternatives and their
consequences.

Rational decision-making process
Recognise
& Detect
problem
Identify
Implement
& Weight
& Assess
criteria
Compute
Search for
optimal
info
decision
Generate
alternatives

2. Bounded rationality
Limited perspective
Sequential evaluation of
alternatives
Not all
Satisficing alternatives
Judgemental heuristics & are
biases
considered.

Limited
perspective

Sequential alternative evaluation
OR

Satisficing...
THAT WILL DO.

Judgemental heuristics
Lessons from past experiences : biases

3. Intuitive model tic s
ao ion
ch it
c ond
Instinctive and unconscious knowing
without deduction or reasoning.
ion
at d tim
e pr
orm loa
inf ver ess
o ure

4. Attitude to risk & expected value

Behaviour styles & decision-making
people orientation
Expressive Amiable
dominant easy going
fast paced slow paced
Driver Analytical
fact orientation

Behaviour styles & decision-making
people orientation
Expressive
Based on personal
Amiable
motivation, on broad
picture, quick.
dominant easy going
fast paced slow paced
Driver Analytical
fact orientation

Behaviour styles & decision-making
people orientation
Expressive Amiable
Avoids being different; may
Based on personal
not decide until knows
motivation, on broad
what others think & feel;
picture, quick.
dominant avoids risk. easy going
fast paced slow paced
Driver Analytical
fact orientation

Behaviour styles & decision-making
people orientation
Expressive Amiable
Avoids being different; may
Based on personal
not decide until knows
motivation, on broad
what others think & feel;
picture, quick.
dominant avoids risk. easy going
fast paced slow paced
Analytical
Driver Only after getting ALL the
facts; logical decision.
fact orientation

Behaviour styles & decision-making
people orientation
Expressive Amiable
Avoids being different; may
Based on personal
not decide until knows
motivation, on broad
what others think & feel;
picture, quick.
dominant avoids risk. easy going
fast paced slow paced
Driver Analytical
Quick, decisive, calculated Only after getting ALL the
risks. facts; logical decision.
fact orientation

Moral reasoning & ethics

Ethics are moral beliefs and rules about right and wrong.

bioethics

medical ethics

environmental ethics

legal ethics

animal rights

human rights
media ethics
religious ethics
war ethics
...

business ethics

Someone's ethics are
the moral principles,
which they believe in,
about right and wrong
behaviours.

Moral reasoning - what is right ?
self-
centered
Conventional
post-conventional

Moral reasoning - what is right ?
self-
centered
Conventional
post-conventional

Moral reasoning - what is right ?
Conventional
post-conventional

Moral reasoning - what is right ?

Group decision-making

Decision-making styles
Decide

Decision-making styles
consult
individually

Decision-making styles
consult
group

Decision-making styles
facilitate

Decision-making styles
delegate

Get organised !

Group creativity

The rules of brainstorming
• Expressiveness
Say whatever comes to mind.
• Nonevaluation
No criticism allowed.
• Quantity
Produce as many ideas as possible.
• Building
Expand on other people’s ideas.

wa ys
ny
ma hind
How be
o g et ?
t wa ll
th is

Next week’s individual assignment subject
➊ Perceptions, attitudes &
➎
Conflicts in organisations
personality
hand in week 7
hand in week 3
➋ Individual & group ➏
decision making & ethics Learning and motivation
hand in week 8
hand in week 4
➌ Organisational ➐ Power, politics &
environment influence
hand in week 5 hand in week 9
➍ Organisational structure
➑ Leadership
hand in week 6 hand in week 10

Suggestions for individual assignment
Read chapter 4 or 8 in SNN.
• Write about your own decision-making style
with reference to the course.
or
• Write about your experience in group-
decision-making.

Next week’s group assignment subject
➊ Individual & group
➍
decision making & ethics Conflicts in organisations
present in week 7
present in week 4
➋ Organisational ➎
environment Learning and motivation
present in week 5 present in week 8
➌
Organisational structure
➏ Power, politics &
influence
present in week 6
present in week 9
2 groups to present each week

Suggestions for group assignment
Read chapter 8 in SNN.
• Illustrate various problems in group
decision-making.
or
• Illustrate / role play one problem and how
to solve it.

further
Chapters
4&8
reading
about
today’s Chapter 17
lecture

preparng
for Chapter 13
next week