Be the first to like this
From the MER Conference 2012
Speakers: Galina Datskovsky, Ph.D. Robert Williams Marcia Zweerink, Ph.D.
"If you don't know where you're going, you'll wind up somewhere else."
Historically, the core paradigm of records management was materials management. Today, the core paradigm is information governance (IG) and risk mitigation. Successful IG identifies ERM hazards, and guides organizations on the safest ERM journey.
But how do we plot the safest IG course when the nature of the risk keeps changing? How do we know we won't 'wind up somewhere else' as we struggle to address a kaleidoscope of evolving ERM hazards, including:
- Exponential growth: The volume of new records grows every year and already far exceeds manual records management capability. And the pile of existing unmanaged records is almost beyond comprehension. For many organizations, the sheer size of the pile has become a significant risk -- and a very challenging problem.
- Ever-changing technology: The rapid evolution of software, hardware, mobile devices, social networking, and cloud computing is changing the very nature of records. The trend is further fragmenting control of the records -- and increasing the challenge of implementing records life cycle controls.
- Ever-increasing regulation and litigation: Not only do evolving regulations add to the explicit requirements for managing records, but the courts are also increasing expectations that organizations show 'good faith' in managing electronically stored information (ESI). How do you know you have the management evidence to demonstrate 'good faith'?
- C-Level scrutiny: Executives at the highest levels are more aware than ever that information governance is key to the reputation, efficiency and compliance of the organization. They want IG, but may not fully understand what that means. Do they really understand what success looks like?
If Yogi's car had a GPS, he might have had an easier time, provided he used it correctly. Now, you do have a RIM-focused GPS for your IG journey - GARP® and the associated assessment tool - to assist you in understanding where you are, and monitoring your progress toward your destination.
You also have the needed "wheels" - Assured Records Management (ARM) - to help plan which route to take, drive progress toward your destination, and document the 'tracks' you took to get there.