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Slide 1: Kimind Consulting Kimind Consulting Towards Enterprise 2.0 – Strategy, Consulting & Coaching The Enterprise 2.0 Miguel Membrado Founder & CEO membrado@kimind.com Phone: +1 650 352 3372 Apr. 17, 2008 (c) 2008 - Membrado / eSangathan International Conference - Mumbai 1

Slide 2: 20 years of evolutionConsulting Kimind in CWE Kimind Consulting massive adoption Informational Dimension Heterarchical Web 2.0 (Participatory) Real Time Organizational Dimension Wikis Blogs Kimind Quadrant Web-based workspaces Traditional Collaborative Solutions (Lotus, Microsoft, …) Hierarchical Structured Unstructured © 2006-2008, Miguel Membrado – Kimind Consulting low adoption (knowledge) Apr. 17, 2008 (c) 2008 - Membrado / eSangathan International Conference - Mumbai 2

Slide 3: Towards Enterprise 2.0 Kimind Consulting Kimind Consulting What is Enterprise 2.0  Evolution in organization, management and methodologies  8 technical pillars: wiki + blog + search + social bookmarking +  customized home pages + RSS + social networks For which benefits  Individual and collective productivity growth  Better: competitiveness and innovation ; collective intelligence ;  talent and customer loyalty Five Key concepts  The end of the e-mail/file era  Participation Age  Simplicity  Extended Organizations  Radical transparency  Apr. 17, 2008 (c) 2008 - Membrado / eSangathan International Conference - Mumbai 3

Slide 4: A Disruption in the Daily Work Kimind Consulting Kimind Consulting e-Mail Internet Explorer MSOffice Local and Shared Files Traditional Daily Work Organization Inter-personal collaboration ; disorganization ; saturation ; waste ; redundancy ; information loss ; inefficiency ; complexity ; high costs ; … HOW TO BE MORE PRODUCTIVE? WE HAVE REACHED A LIMIT! IMPOSSIBLE TO GO BEYOND WITHOUT A DISRUPTION… FireFox (open source) RSS Feeds Online Office Wiki Webmail/Chat Blog New Daily Work Organization rationalization ; organization ; team collaboration ; information repositories ; accumulation ; productivity ; simplicity ; low costs ; remote working ; … Apr. 17, 2008 (c) 2008 - Membrado / eSangathan International Conference - Mumbai 4

Slide 5: Rationalization & Kimind Consulting Optimization Kimind Consulting BEFORE: Production+ e-Mail + attachments MS Office Local & Shared Files Communication+ Storage AFTER: Collaborative Production Wiki Interactive Communication Blog Collaborative Watch Social Bookmarking Collaborative Office Automation Online Office Information Consumption Customized Home Pages RSS Feeds & Monitoring Interpersonal Communication & alerts Webmail + Chat Socialization + social directories Enterprise Social Networks Apr. 17, 2008 (c) 2008 - Membrado / eSangathan International Conference - Mumbai 5

Slide 6: HOW TO EVOLVE Kimind Consulting Kimind Consulting Informational Dimension Heterarchical (Participatory) Management Evolution Organizational Dimension Your organization tomorrow Kimind Quadrant IS Evolution Your organization today Hierarchical Structured Unstructured © 2006-2008, Miguel Membrado – Kimind (knowledge) Apr. 17, 2008 (c) 2008 - Membrado / eSangathan International Conference - Mumbai 6

Slide 7: Conclusion Kimind Consulting Kimind Consulting A new step in terms of individual and collective  productivity is now possible By adopting Web 2.0 new usages for the Enterprise  Corporation Feedbacks from large accounts  exist for a few years The end of Microsoft supremacy on the desktop  Don’t be late to evolve  The change must be done TODAY…  … because there is a learning curve  … because your competitors will do it also  Apr. 17, 2008 (c) 2008 - Membrado / eSangathan International Conference - Mumbai 7