Wikis at the heart of the new collaborative usages Miguel Membrado Founder & CEO [email_address] Xwiki – January 16, 2009 Jan. 16, 2009 (c) 2009 - Miguel Membrado - XWIKI

20 years of evolution in CWE Kimind Quadrant Jan. 16, 2009 (c) 2009 - Miguel Membrado - XWIKI low adoption massive adoption Web 2.0 Structured Unstructured (knowledge) Hierarchical Heterarchical (Participatory) © 2006-2008, Miguel Membrado – Kimind Consulting Informational Dimension Organizational Dimension Wikis Blogs Real Time … Web-based workspaces Traditional Collaborative Solutions (Lotus, Microsoft, …)

TOWARDS ENTERPRISE 2.0 What is Enterprise 2.0 Evolution in organization , management and methodologies 8 technical pillars : wiki + blog + search + social bookmarking + Webmail & IM + customized home pages + RSS + social networks For which benefits Individual and collective productivity growth Better: competitiveness and innovation ; collective intelligence ; t alent and customer loyalty How to adopt Usage Transformation Viral Dissemination Jan. 16, 2009 (c) 2009 - Miguel Membrado - XWIKI

What is Enterprise 2.0

Evolution in organization , management and methodologies

8 technical pillars : wiki + blog + search + social bookmarking + Webmail & IM + customized home pages + RSS + social networks

For which benefits

Individual and collective productivity growth

Better: competitiveness and innovation ; collective intelligence ; t alent and customer loyalty

How to adopt

Usage Transformation

Viral Dissemination

FROM “FILES" TO “PAGES" Jan. 16, 2009 (c) 2009 - Miguel Membrado - XWIKI Old way The information is produced, shared and classified using files and folders New way The information is produced, shared, and retrieved online using search engine and navigational links

FROM "SEND" TO "SHARE" Jan. 16, 2009 (c) 2009 - Miguel Membrado - XWIKI Old way People are sending e-mails to each co-worker which receives it in his mailbox New way The information is stored in a single repository and accessed by the co-workers

RATIONALIZATION & OPTIMIZATION Jan. 16, 2009 (c) 2009 - Miguel Membrado - XWIKI Search Wiki Collaborative Production e-Mail + attachments Local & Shared Files MS Office BEFORE: Production+ Communication+ Storage Collaborative Watch Social Bookmarking Online Office Collaborative Office Automation Webmail + Chat Interpersonal Communication & alerts Enterprise Social Networks Socialization + social directories AFTER: Customized Home Pages Information Consumption & Monitoring RSS Feeds Tweeters Blog Interactive Communication

WIKI - THE HEART OF COLLABORATION 1 project = 1 WIKI + …. Wiki as: Start page Information Repository Short and long term archives Store links to other information Container for communication feeds Asynchronous discussion point Reliable media Version tracking system …

1 project = 1 WIKI + ….

Wiki as:

Start page

Information Repository

Short and long term archives

Store links to other information

Container for communication feeds

Asynchronous discussion point

Reliable media

Version tracking system

…

WHICH USAGES? Jan. 16, 2009 (c) 2009 - Miguel Membrado - XWIKI Project management Knowledge management Discussions Documentation Communication Archiving Team work Conception Support Dictionaries Training e-learning Product catalog Collaborative writing Encyclopedia …

WHICH BENEFITS? Innovation Competitiveness Individual & collective productivity Mobility Collective intelligence & efficiency Communities of users New business models Clients & employees loyalty Agility Growth Talent magnet Extended company Continuous experimentation Knowledge management Jan. 16, 2009 (c) 2009 - Miguel Membrado - XWIKI

Innovation Competitiveness

Individual & collective productivity

Mobility Collective intelligence & efficiency

Communities of users New business models

Clients & employees loyalty

Agility Growth Talent magnet

Extended company Continuous experimentation

Knowledge management

HOW TO EVOLVE Jan. 16, 2009 (c) 2009 - Miguel Membrado - XWIKI Your organization today Structured Unstructured (knowledge) Hierarchical Heterarchical (Participatory) © 2006-2008, Miguel Membrado – Kimind Informational Dimension Organizational Dimension Your organization tomorrow Management Evolution IS Evolution

ADOPTION CYCLE Adoption Jan. 16, 2009 (c) 2009 - Miguel Membrado - XWIKI © 2008 - Miguel Membrado Communication Evangelization Coaching Adoption

CONCLUSION A new step in terms of individual and collective productivity is now possible By adopting web 2.0 usages for the Enterprise Start with Wikis + Blog + Search + RSS Corporation Feedbacks from large accounts exist for a few years This is not a new venture Don’t be late to evolve The change must be done TODAY… … because there is a learning curve … because your competitors will do it also Jan. 16, 2009 (c) 2009 - Miguel Membrado - XWIKI

A new step in terms of individual and collective productivity is now possible

By adopting web 2.0 usages for the Enterprise

Start with Wikis + Blog + Search + RSS

Corporation Feedbacks from large accounts exist for a few years

This is not a new venture

Don’t be late to evolve

The change must be done TODAY…

… because there is a learning curve

… because your competitors will do it also

QUESTIONS / ANSWERS Jan. 16, 2009 (c) 2009 - Miguel Membrado - XWIKI