Adoption & dissemination of collaborative practices

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Methodology and case studies for better adoption and dissemination of collaborative practices within collaborative working environments.

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Adoption & dissemination of collaborative practices

  1. 1. ADOPTION & DISSEMINATION OF COLLABORATIVE PRACTICES<br />CO-LAB : ATELIER 4<br />July 3, 2009<br />Miguel Membrado<br />Kimind Consulting<br />
  2. 2. CASE STUDIES<br />
  3. 3. (c) 2009 - Miguel Membrado - Kimind Consulting<br />LEARNING CURVE<br />Risk<br />Attention<br />Success<br />4<br />Efficiency<br />3<br />Adoption<br />(second nature)<br />today’s efficiency level<br />Acquisition<br />(assimilation)<br />2<br />Learning<br />(comprehension)<br />1<br />Lost of time<br />(incomprehension)<br />Time<br />3 months<br />6 months<br />© 2006-2009, Miguel Membrado – Kimind Consulting<br />
  4. 4. CASE STUDY: ESANGATHAN ADOPTION PATH<br />Customizable<br />Homepages / RSS<br />Instant messaging<br />+ VoIP + Video<br />Social<br />bookmarking<br />WIKI<br />Collaborative<br />Workspaces<br />Online<br />Publication<br />Online<br />Publication<br />Online<br />Publication<br />Social<br />bookmarking<br />Websites/Blogging <br />E-mails + file attachments<br />Pligg<br />Netcipia<br />Diigo<br />Skype<br />WordPress<br />NetVibes<br />Scribd<br />mayeticVillage<br />SlideShare<br />Google Video<br />Months<br />18<br />3<br />6<br />9<br />12<br />15<br />0<br />(c) 2009 - Miguel Membrado - Kimind Consulting<br />
  5. 5. (c) 2009 - Miguel Membrado - Kimind Consulting<br />TECHNOLOGY VS ORGANIZATION<br />Informational Dimension<br />Heterarchical<br />(Participatory)<br />Your organization<br />tomorrow<br />Management Evolution<br />Organizational Dimension<br />IS Evolution<br />Hierarchical<br />Structured<br />Unstructured<br />(knowledge)<br />© 2006-2009, Miguel Membrado – Kimind<br />Your organization <br />today<br />
  6. 6. USAGE TRANSFORMATION<br />(c) 2009 - Miguel Membrado - Kimind Consulting<br />
  7. 7. 1. FROM “FILES&quot; TO “PAGES&quot;<br />(c) 2009 - Miguel Membrado - Kimind Consulting<br />New way<br />The information is produced, shared, and retrieved online using search engine and navigational links<br />Old wayThe information is produced, shared and classified using files and folders<br />
  8. 8. 2. FROM &quot;SEND&quot; TO &quot;SHARE&quot;<br />(c) 2009 - Miguel Membrado - Kimind Consulting<br />New way<br />The information is stored in a single repository and accessed by the co-workers<br />Old wayPeople are sending e-mails to each co-worker which receives it in his mailbox <br />
  9. 9. 3. FROM « CLOSE » TO « OPEN »<br />FROM:<br />Locked by default and accessrights are grantedlittle by little<br />Information is not really accessible whennecessary<br />No fluent communication<br />Hierarchyiscontrolling information<br />Stronghierarchywith no autonomy of the people<br />TO:<br />Opened by default and accessrights are lockedonly if necessary<br />Information isalways accessible<br />Comments are always possible<br />Onlyreallyconfidential information isprotected<br />Organization management must bechanged<br />People are responsible and autonomous<br />(c) 2009 - Miguel Membrado - Kimind Consulting<br />
  10. 10. DIFFÉRÉ VS INSTANTANEITE<br />Circuits longs de remontée d’information<br />Hiérarchies autoritaires<br />=&gt; retours de bâtons négatifs<br />Pas le droit à l’erreur<br />Travail « parfait »<br />=&gt; élitisme dévié<br />Les gens cachent les problèmes le plus longtemps possiblepour ne pas s’exposer<br />Circuits courts de décision<br />Hiérarchies plates<br />Transparence<br />=&gt; hiérarchie devient une aide et non un sanctionneur<br />Droit à l’erreur<br />Travail en mode brouillon<br />=&gt; vraie collaboration<br />(c) 2009 - Miguel Membrado - Kimind Consulting<br />
  11. 11. ADOPTION & DISSEMINATION<br />(c) 2009 - Miguel Membrado - Kimind Consulting<br />
  12. 12. IRRADIATING SPIRAL DISSEMINATION<br />Team<br />Leaders<br />IS Team<br />Early<br />Adopters<br />All<br />Company<br />Team<br />Members<br />Managers<br />© 2008-2009 - Miguel Membrado <br />(c) 2009 - Miguel Membrado - Kimind Consulting<br />
  13. 13. ADOPTION CYCLE<br />Adoption<br />Communication<br />Coaching<br />Evangelization<br />© 2008-2009 - Miguel Membrado <br />Adoption<br />Jan. 16, 2009<br />(c) 2009 - Miguel Membrado - XWIKI<br />13<br />(c) 2009 - Miguel Membrado - Kimind Consulting<br />
  14. 14. SOCIAL LEVERAGES<br />Ego / Reputation<br />I want to share<br />I get satisfaction from it<br />I want to share more<br />Ethics / Transparency<br />CWE increases transparency spirit<br />(c) 2009 - Miguel Membrado - Kimind Consulting<br />
  15. 15. CONCLUSION<br />
  16. 16. OBSTACLES<br />Individualism<br />Lack of understanding<br />Lack of time<br />Lack of global vision<br />Lack of leadership<br />Lack of successfulexamples<br />Lack of tools and coherentenvironment<br />…<br />(c) 2009 - Miguel Membrado - Kimind Consulting<br />
  17. 17. SUCCESS KEY FACTORS<br />Findusersalreadyinitiated to web 2.0 usages<br />Have a strong leadership, engaged & being an example<br />Switch right management mindset<br />Start withconcreteprojectsfrom the daily life<br />Initiate real-time collaboration first<br />Dictate good sens rules<br />One collaborative workspace per project (acting as repository and portal)<br />No more files attached in emails<br />Promoteprojectblogging<br />Replace corporate newsletters by blogs<br />Create transversal best practice communities to shareknowledgeamong people<br />(c) 2009 - Miguel Membrado - Kimind Consulting<br />

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