Adoption & dissemination of collaborative practices

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Methodology and case studies for better adoption and dissemination of collaborative practices within collaborative working environments.

Methodology and case studies for better adoption and dissemination of collaborative practices within collaborative working environments.

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  • 1. ADOPTION & DISSEMINATION OF COLLABORATIVE PRACTICES
    CO-LAB : ATELIER 4
    July 3, 2009
    Miguel Membrado
    Kimind Consulting
  • 2. CASE STUDIES
  • 3. (c) 2009 - Miguel Membrado - Kimind Consulting
    LEARNING CURVE
    Risk
    Attention
    Success
    4
    Efficiency
    3
    Adoption
    (second nature)
    today’s efficiency level
    Acquisition
    (assimilation)
    2
    Learning
    (comprehension)
    1
    Lost of time
    (incomprehension)
    Time
    3 months
    6 months
    © 2006-2009, Miguel Membrado – Kimind Consulting
  • 4. CASE STUDY: ESANGATHAN ADOPTION PATH
    Customizable
    Homepages / RSS
    Instant messaging
    + VoIP + Video
    Social
    bookmarking
    WIKI
    Collaborative
    Workspaces
    Online
    Publication
    Online
    Publication
    Online
    Publication
    Social
    bookmarking
    Websites/Blogging
    E-mails + file attachments
    Pligg
    Netcipia
    Diigo
    Skype
    WordPress
    NetVibes
    Scribd
    mayeticVillage
    SlideShare
    Google Video
    Months
    18
    3
    6
    9
    12
    15
    0
    (c) 2009 - Miguel Membrado - Kimind Consulting
  • 5. (c) 2009 - Miguel Membrado - Kimind Consulting
    TECHNOLOGY VS ORGANIZATION
    Informational Dimension
    Heterarchical
    (Participatory)
    Your organization
    tomorrow
    Management Evolution
    Organizational Dimension
    IS Evolution
    Hierarchical
    Structured
    Unstructured
    (knowledge)
    © 2006-2009, Miguel Membrado – Kimind
    Your organization
    today
  • 6. USAGE TRANSFORMATION
    (c) 2009 - Miguel Membrado - Kimind Consulting
  • 7. 1. FROM “FILES" TO “PAGES"
    (c) 2009 - Miguel Membrado - Kimind Consulting
    New way
    The information is produced, shared, and retrieved online using search engine and navigational links
    Old wayThe information is produced, shared and classified using files and folders
  • 8. 2. FROM "SEND" TO "SHARE"
    (c) 2009 - Miguel Membrado - Kimind Consulting
    New way
    The information is stored in a single repository and accessed by the co-workers
    Old wayPeople are sending e-mails to each co-worker which receives it in his mailbox
  • 9. 3. FROM « CLOSE » TO « OPEN »
    FROM:
    Locked by default and accessrights are grantedlittle by little
    Information is not really accessible whennecessary
    No fluent communication
    Hierarchyiscontrolling information
    Stronghierarchywith no autonomy of the people
    TO:
    Opened by default and accessrights are lockedonly if necessary
    Information isalways accessible
    Comments are always possible
    Onlyreallyconfidential information isprotected
    Organization management must bechanged
    People are responsible and autonomous
    (c) 2009 - Miguel Membrado - Kimind Consulting
  • 10. DIFFÉRÉ VS INSTANTANEITE
    Circuits longs de remontée d’information
    Hiérarchies autoritaires
    => retours de bâtons négatifs
    Pas le droit à l’erreur
    Travail « parfait »
    => élitisme dévié
    Les gens cachent les problèmes le plus longtemps possiblepour ne pas s’exposer
    Circuits courts de décision
    Hiérarchies plates
    Transparence
    => hiérarchie devient une aide et non un sanctionneur
    Droit à l’erreur
    Travail en mode brouillon
    => vraie collaboration
    (c) 2009 - Miguel Membrado - Kimind Consulting
  • 11. ADOPTION & DISSEMINATION
    (c) 2009 - Miguel Membrado - Kimind Consulting
  • 12. IRRADIATING SPIRAL DISSEMINATION
    Team
    Leaders
    IS Team
    Early
    Adopters
    All
    Company
    Team
    Members
    Managers
    © 2008-2009 - Miguel Membrado
    (c) 2009 - Miguel Membrado - Kimind Consulting
  • 13. ADOPTION CYCLE
    Adoption
    Communication
    Coaching
    Evangelization
    © 2008-2009 - Miguel Membrado
    Adoption
    Jan. 16, 2009
    (c) 2009 - Miguel Membrado - XWIKI
    13
    (c) 2009 - Miguel Membrado - Kimind Consulting
  • 14. SOCIAL LEVERAGES
    Ego / Reputation
    I want to share
    I get satisfaction from it
    I want to share more
    Ethics / Transparency
    CWE increases transparency spirit
    (c) 2009 - Miguel Membrado - Kimind Consulting
  • 15. CONCLUSION
  • 16. OBSTACLES
    Individualism
    Lack of understanding
    Lack of time
    Lack of global vision
    Lack of leadership
    Lack of successfulexamples
    Lack of tools and coherentenvironment

    (c) 2009 - Miguel Membrado - Kimind Consulting
  • 17. SUCCESS KEY FACTORS
    Findusersalreadyinitiated to web 2.0 usages
    Have a strong leadership, engaged & being an example
    Switch right management mindset
    Start withconcreteprojectsfrom the daily life
    Initiate real-time collaboration first
    Dictate good sens rules
    One collaborative workspace per project (acting as repository and portal)
    No more files attached in emails
    Promoteprojectblogging
    Replace corporate newsletters by blogs
    Create transversal best practice communities to shareknowledgeamong people
    (c) 2009 - Miguel Membrado - Kimind Consulting