Introducing Melbourne IT


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An overview of Melbourne IT

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Introducing Melbourne IT

  1. 1. Introducing Melbourne IT Corporate Overview – November 2013
  2. 2. Who we are  Melbourne IT helps organisations of all sizes to successfully conduct business online.  From helping small businesses build an online presence through to designing and managing the complex web environments of large enterprises and governments.  We have a proud culture of integrity, teamwork, flexibility and customer centricity. Slide 2
  3. 3. Did you know that Melbourne IT…? Manages 3.5 million domains Protects 500,000 school kids from inappropriate content Serves 400,000+ customers Hosted the 2012 Qld Flood Appeal site which took $281 million Hosts 60,000 websites and delivers 8 million emails each day Has helped 200,000+ small businesses build a website Processes a credit card transaction every second Slide 3
  4. 4. Our History 1999 ASX Listing 2002 Deregulation of .au 2006 WebCentral Acquisition 2010 Systems Transformation Project Begins 2013 Melbourne IT DBS Sold for $152.5m 2013+ A New Era of Growth .au Melbourne IT Founded 1996 Slide 4 Dot com bust 2000 Cogent Acquisition 2004 VeriSign DBMS Acquisition 2008 New TLD Program Opens 2011
  5. 5. Financially Stable Melbourne IT is a financially responsible business with a proud history of growth Key Metrics Revenue  ASX listed since 1999  10 straight years of profitability  A strong track record   2000: $43m revenue, $1.5m EBIT 2012: $170.6m revenue, $15m EBIT  Sold DBS division in March 2013 for $152.5m Slide 5 FY 2012 $170.6m EBIT $15.0m NPAT $11.4m Basic EPS 13.96¢ Operating Cash $21.1m Deferred Gross Margin $27.7m
  6. 6. Our Businesses Internet Services SMB Solutions Slide 6 Enterprise Services
  7. 7. SMB Solutions SMB Solutions helps more than 400,000 small businesses establish and grow their online presence  Domain name registration, email and website hosting, digital marketing tools and ecommerce platforms  Melbourne IT, WebCentral and Domainz brands in Australia & New Zealand  6,900+ resellers globally  3.5 million domain names under management Slide 7
  8. 8. SMB Solutions: Customer Success Story Accessory World & Tiger Trays is a NSW-based business selling 4WD, ute and van accessories  In a highly competitive market, Accessory World turned to Melbourne IT to host and help promote their websites  Melbourne IT established a comprehensive search engine optimisation and pay-per-click advertising campaign  The campaign led to a surge in site visitors and a positive impact on sales Slide 8
  9. 9. Enterprise Services Enterprise Services designs and manages complex online environments to deliver predictable web outcomes for large businesses  Digital Platform Methodology helps enterprise customers create, deliver, promote and protect successful web platforms  Customers include well-known Australian brand names and large government departments  Partnerships with key online experience providers AWS, Adobe, Akamai & Sitecore Slide 9
  10. 10. Enterprise Services: Customer Success Story is an online shopping portal offering access to a range of global fashion products  Tarazz looked to enhance their web platform to handle growing traffic volumes and provide a superior customer experience  Melbourne IT’s application profiling work helped identify performance issues and allowed Tarazz to resolve site problems and traffic bottlenecks Slide 10
  11. 11. Our People Melbourne IT has a diverse and highly skilled workforce of 400+ employees in Australia & New Zealand  Melbourne IT is committed to ensuring that its employees work in an environment that is open, friendly, challenging and free of discrimination, harassment and bullying  Our Values      Slide 11 Integrity Excellence Collaboration Innovation Commercial Discipline
  12. 12. What Our Team Says “Melbourne IT has given me the support and training to progress from our front-line call centre to become part of our Training team and travel to other countries to train our fantastic employees” Kieran, Customer Support “The one thing I always love is working with such great people” “As a technical lead, it's great to work for a company that lets you define the future of your own technology stack” Matt, IT Services Janiece, Project Management “There's constantly new challenges here which is not only motivating, but it means I'm always learning” Alison, Human Resources Slide 12
  13. 13. Office Locations Melbourne Level 3, 469 La Trobe St Melbourne VIC 3000 +61 3 8624 2300 Brisbane Level 7, 100 Wickham St Fortitude Valley QLD 4006 +61 7 3230 7201 Sydney Level 14, 111 Elizabeth St Sydney NSW 2000 +61 2 8223 3000 Wellington Level 11, 40 Mercer St Wellington New Zealand +64 4 473 4567 Slide 13
  14. 14. Introducing Melbourne IT Corporate Overview – November 2013