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Introduction furniture melandas indonesia

  2. 2. 01 Contents This is a brief guide to the Furniture, Furnishings and Interior sector. The booklet will help you decide if this job sector is one you would like more information on. This booklet was funded by the Welsh Assembly Government. Welcome page Sector Statistics (2008) Working in Furniture Manufacturing An introduction to the Furniture, Furnishings and Interiors sector Internal Supply Chain Map Jobs in the Furniture, Furnishings and Interior sector Furniture Manufacturing and the Environment The Qualifications valued by Furniture, Furnishing and Interior sector employers Where the Welsh Baccalaureate fits Key Skills KEY SKILLS What they are and how they are used in the Print sector WHERE DIPLOMAS FIT Showing your options at Level 1, 2 and 3 PERSONAL LEARNING AND THINKING SKILLS (PLTS) Skills development and the new Diplomas PrintIT! 2 3 4 5-6 8 9-16 17 18 19-20 21-22 16-17 18 19 22 Personal Learning and Thinking Skills Employee Case Studies Example Career Progression Routes Foundation Modern Apprenticeships and Modern Apprenticeships 23 24-26 27-28 30
  3. 3. 02 Welcome to the Furniture, Furnishings and Interiors industry careers booklet. Produced by Proskills UK Ltd this guide will provide you with some basic information to help you decide if the Furniture, Furnishings and Interiors (FFI) sector is one that you would like to work in. The businesses in this sector create products for the domestic, office and contract markets. Demand for new quality goods is expected to remain high and restoration and remedial work is also on the increase in the UK. The FFI industry is therefore expected to provide many employees the opportunity to develop long and varied careers with many individuals choosing to master a range of skills. The information in this booklet will help you update your knowledge about the processes, equipment, jobs and career development opportunities within the FFI industry. There are many well paid and satisfying jobs within the industry and a number of rewarding careers await you. At the back of this booklet we have provided a career progression chart which has been designed to help you plot your career development. Link this to our interactive careers website which holds further information about the FFI industry to help you choose your future.
  4. 4. • The industry employs around 150,000 in the UK • The UK FFI Industry has a £10 billion turnover • Total sales for domestic furniture and furnishings in the UK are over £5,000 million per year • There are circa 20,000 FFI companies in the UK • It is responsible for producing over £1.1 billion pounds worth of export business from the UK • Around 25% of the total workforce are over 45 years of age • Only around 12% of the total workforce is aged under 25 Of the 150,000 people employed in the FFI industry research indicates furniture and furnishing production accounts for 75% of all jobs. Administration, sales and design account for a further 15% and management, together with warehousing and distribution make up the remaining 10%. Other jobs within the industry can include; buying, merchandising, finance, human recourses, information technology, marketing and public relations, operations and logistics which means there is something for everyone at all levels. 03Furniture, Furnishings and Interior sector statistics 2008
  5. 5. 04 The Furniture, Furnishings and Interiors industry is built on traditional craft skills which date back many hundreds of years. Entry into the industry is typically via three main routes. The first of these is an Apprenticeship, which can lead to a range of exciting, specialist careers. Another entry route in to the industry is directly through employers, who often look for people that want to develop a broader range of skills and perform different tasks every day. The third alternative entry to these is Further/Higher Education (FE/HE), which can result in qualifications at degree or Higher National Diploma (HND) level that helps teach the business skills needed to manage or run your own business. There are many training colleges and universities across the UK which offer relevant FE and HE. Operational Furniture manufacture can be completed in small custom designed workshops or in large factories where large, fast moving, automated machinery is used. Soft Furnishing and Craft Upholstery workshops are generally smaller units employing multi-skilled staff that can provide comprehensive training in the chosen discipline. Manufacturing work within workshops and factories can require reasonable physical fitness, due to the amount of standing and lifting involved. Within the workshops, a wide range of basic tools can be used including; saws, hammers, needles, as well as small hand held electrical appliances for sanding, fabric cutting and pressing. In comparison, within the large factories which tend to offer more Apprenticeships the work may also involve control of large fast moving machinery. Some of this machinery can be quite noisy and dust extraction systems are required, due to wood cutting and shaping tasks which is performed at speed. Whether you work for one of the smaller employers that make up around 75% of the UK FFI industry, the larger employers or you are self employed, health and safety rules are vitally important and they must be followed at all times. Working in the production side of the industry requires good hand–eye coordination. The ability to use tools effectively, team working skills and a quality driven approach are also highly valued. Supervisory and management Once knowledge and experience has been gained in production some employees then move into training, leadership, health and safety or quality management positions. These roles require a blend of production knowledge, good communication skills and the ability to use computers for tasks such as report writing and stock management. There are also sales and marketing positions that require knowledge of both raw materials and the manufacturing processes and business administration roles. Above this level are the senior managers, who need to be able to inspire staff and ensure business goals are always understood by all employees. Their work is driven by company plans and it involves ensuring that production targets are constantly met. Working in Furniture Manufacturing
  6. 6. 05 The FFI industry is traditionally segmented into the following three sub-sectors: Each of these sub-sectors manufactures a variety of products. The businesses that make up these sub sectors create a range of products which have a major impact on our quality of life. The products they create can be designed for their functionality, for their looks, for comfort or any combination of the three. Similar to other sectors, FFI has a number of different product groups and this section provides you with a brief overview of them all. The product groups covered in the FFI sector are: An introduction to the Furniture, Sector Description Domestic Serving the public directly and through retail outlets Office Desks, seating, tables, window treatments and other items for the office environment. Contract Furniture and Furnishings for public areas such as hotels and airports. Product Group Examples of Products Upholstered Products Settees, fireside, easy chairs, convertibles and unit section seating Bedroom Storage (wardrobes, dressing tables, cabinets, chests of drawers), unit and built in storage Kitchen Storage (wall units, cupboards) and built-in units (base and sink units) cimices, pelmets, work surfaces, plinths etc Dining Room / Living Room Seating and tables, wall storage, sideboards, dressers, bookcases, cocktail and china cabinets, coffee and occasional tables, television and entertainment cabinets. Beds and Bedding Upholstered bases for mattresses, divans, wooden or metal bed ends, bedsteads, divan headboards and bed heads, bunk beds, mattress supports and mattresses. Soft Furnishing Blinds, curtains, valances, swags and tails, pelmets, bedspreads, bed base valances, four poster bed curtains and drapery, bed corona curtains and drapery, table covers, cushion covers.
  7. 7. 06Furnishings and Interiors sector The FFI Industry Labour Market & Skills Analysis report, completed by Proskills in February 2008 reported that job roles fall within these product groups: Cabinet Making/Hand Crafted Furniture Designer Finishing/Polishing (including French Polisher) Production (Manufacturing/Assembly/Installation) Restoration Soft Furnishing Upholstery Wood Machinist Each of these product areas employs individuals who have the opportunity to grow with the company and become highly experienced within their career. The relevant training can be accomplished through a wide range of work based or college based qualifications, these are explained further on in this booklet. Some FFI manufacturers can create products as a bespoke offer, to cover an individual customer’s requirements, some may specialise in producing furniture and furnishings for cruise ships, while others develop new ranges of furniture that will be mass produced for sale to the general public. Either way all products need to be designed and manufactured to a consistently high quality. In the UK around 75% of the FFI sectors businesses are micro companies that employ less than 10 staff. However, there are also some large businesses that employ many hundreds of staff. Large companies within the industry include; Ercol Furniture Limited, Havelock Europa, Hypnos, Mereway and the Morris Furniture Group. Examples within Wales include Orangebox, Pendragon and Sigma 3 Kitchens. With globalisation and the growth of businesses using the Internet, UK furniture manufacturers are now competing with companies that manufacture products overseas, where overheads can often be much cheaper. This has led to high levels of imported furniture from countries outside Europe, thus forcing many FFI businesses to adapt their business models and invest in research to develop new materials and access new markets. Others have moved into restoration work to secure jobs and maintain growth and business order levels. Trade forecasts show the UK industry is expected to grow as demand for new housing continues to increase and refurbishment orders are also expected to increase sales. As part of these processes many furniture manufacturers are now training their staff in different disciplines, so they can work more flexibly and complete different tasks. This has resulted in many FFI employees now having multi-skilled and capable of completing more than one professional task. Some examples of how this works are Frame Makers that have originally been trained in Wood Machining or Soft Furnishers starting their careers as Sewing Machinists. ******* *
  8. 8. Raw materials e.g.: Wood Fabric and Trimmings Webbing Fillings Glass Metal Polish Stain Hardware e.g.: Screws, tacks, handles Production Process and Equipment e.g.: Wood machines Computer Aided Design (CAD) Computer Aided Manufacture (CAM) Sprayers Hand Tools e.g.: Hammer, Screwdriver Utilities: Electricity, Gas, Water 07Supply and Demand FURNITURE JOB ROLES Domestic Furniture Supplying Furniture for: Dining Rooms - cabinets, chairs, tables. Blinds, curtains, valances. Lounge - chairs, settees, occasional tables, cabinets. Blinds, window drapery, loose covers, cushions. Fabric wall covering. Kitchen – cupboards, worktops, blinds Bedroom - wardrobes, dressers, beds, side tables. Bedspreads, bed valances, blinds, curtains, pelmets. Bathroom – cupboards, blinds, curtains Contract Furniture Supplying Furniture for: Hotels - beds, dressers, wardrobes, bars, tables, panelling blinds curtains, drapes, bed treatments, cushions. Hospitals - beds, chairs, tables etc. Cubicle curtains. Schools and Colleges - tables, chairs, cabinets etc. Stage and window curtains Nursing Homes - chairs, beds, tables etc. Curtains, bed treatments, cushions. Shops - shelving, counters, tables, chairs, desks etc Restaurants and Public Houses - bars, stools, tables, chairs, blinds, curtains, pelmets, valances Office Supplying Furniture for: Offices including home working - desks, chairs, workstations, bookshelves, curtains, pelmets, valances. SUPPLY PRODUCT DEMAND Designer Polisher Restorer Upholsterer Installer/Fitter Wood machinist Finisher Cutter Mattress Maker Soft Furnisher Maker e.g.: Curtains/Blinds Assembler or Frame Maker Cabinet Maker
  9. 9. 08Internal Supply Chain Map Frame Assembly Webbing/ Springing Pattern Cutting* Preparation inc Padding and Lining Upholstery Polishing Finishing Quality Assurance Packaging Distribution to Retail/ Consumer Assembly* Staining Polishing Finishing Fittings Quality Assurance Packaging Distribution to Retail/Consumer *May be done by hand or using high tech equipment Design* Purchasing of Raw Materials Wood machining/ Production of Component Parts Upholstery: Cabinet:
  10. 10. 09 Jobs in the Furniture, Cabinet Maker/Hand Crafted Furniture To complete this type of work you need to be good at working with your hands, you need to be able to use hand held power tools and you have to understand designs and technical drawings. Maths skills are also very important, as you will need to work out quantities, measurements and possibly costs. However, there are no fixed minimum entry levels of qualification needed to become a cabinet maker. That said, GCSEs are valued by many employers, as they prove you can work hard and achieve goals. Many school based qualifications also provide you with a strong set of foundation skills, which help you develop work related skills once your employment has begun. Cabinet makers can work on kitchen, shop fitting or other furniture manufacture and within this employment many options exist across the UK. You can gain relevant skills on a number of work related courses. These include National Vocational Qualifications (NVQs) - often taught through day release to college and distance learning (online modules). Some examples of work related courses that are taken by cabinet makers are: • Apprenticeship programmes with National Vocational Qualification (NVQ) Level 2 in Making and Installing Furniture • NVQs in Supporting the Production of Furniture and Furnishings. • City & Guilds Certificates, which provide woodwork modules in Furniture Production. These can form part of the apprenticeship – i.e. 5610 in Furniture Production
  11. 11. Designers Before any new furniture products are manufactured, a detailed plan, providing information such as material use, size and functionality has to be created. These plans are developed by designers, who can work in offices and production areas. When creating plans for a new product there are many factors that a designer must consider; as well as how a finished product will look, a designer has to consider cost and availability of materials, the products functions (customer requirements and intended use) and also safety issues. The plans drawn up by a designer have to be approved by management before any production can begin. The designs created can initially be sketched by hand or developed using Computer Aided Design programmes, known widely as CAD. Prototypes and models may then be created to help in the decision making processes before production is agreed. Management decisions depend upon factors such as production costs, business plans, the availability of materials, current orders and market conditions created by trends and competition from other businesses. Designers can also be tasked with improving current designs and some also take part in production processes, making sure the furniture created matches with their original plans. Products can be developed for mass market production or for a ‘one-off’ order to cover a special project or individual client request e.g. a bespoke design of soft furnisher. Designers are often given guidelines and asked to create products with specific functions using limited materials. To accomplish this they need to develop their knowledge about a wide range of materials and the greater their knowledge and experience the better their abilities. Furnishings and Interior sector 10
  12. 12. 11 Jobs in the Furniture, Finisher/Polisher (including French Polisher) Furniture finishers and polishers prepare and treat wood to give it a smooth finish and bring out the beauty of the natural timber. They are responsible for finishing items such as dining tables and chairs, lounge suites, cabinets, chests of drawers, wall units, kitchen cabinets, musical instruments, shop fittings to ensure they are ready for sale. They may also work on fixed timbers such as doors or wall fittings in old buildings. Most furniture polishing is carried out using the pressure spray-painting method, although hand polishing and other machine applications are also used. A knowledge of stains, sanding, timber based surfaces, metals and plastics is required. Some furniture polishers specialise as spray finishers using low pressure spray equipment and guns. Furniture polishers tend to work in a factory environment with efficient fume and dust extraction equipment including overalls, dust masks and goggles. French polishers carry out the same basic processes in preparing the wood and then finishing it. They tend to work in small units carrying out specialised hand polishing.
  13. 13. 12Furnishings and Interior sector Production (Manufacturing/Assembling/Installation for Kitchens, Furniture, Furnishings, Blinds and Shutters) As a production worker you could be helping to make any kind of manufactured goods – from kitchen tables to soft furnishings. The job can be very varied; the work may be heavy or light, quite routine or very specialised. In many manufacturing jobs you may be operating machinery – setting it up, controlling it and supplying it with the material or components. You may also be required to assemble the product (fitting items together) or pack the components or finished article. Installation of items means they will be secured permanently in position. Perhaps the most obvious example of domestic fitted furniture is that of Kitchen Installation, although other installations include bedrooms, bathrooms and utility rooms. Commercial and public buildings such offices, shops, hospitals, laboratories and prisons also require units of furniture to be secured. Job roles which involve the fitting, shaping and securing of products within the FFI Industry include: • Kitchen Fitter: floor, wall and island cupboards/units, work surfaces, mouldings • Furniture Fitter: shelving, wardrobes, storage units, work surfaces, mouldings • Blind and Shutter Installer: Internal and external blinds, awnings, shutters etc • Soft Furnishing Installer. Blinds of all types, curtain laths, curtain tracks, hang and dress window and bed curtains, valances, and draperies. The installer will also need to take account of and accommodate the utility services and special design features. An example of this would be making provision for the safe passage of water, gas and low voltage cabling through the item of furniture or unit. A competent Installer will be skilled in the use of a range of hand tools, power tools and templates, and will be able to align, scribe and make level a range of units. Other transferable skills include: reading drawings/plans and specifications, measuring, marking, cutting and securing. Knowledge of background structures (solid/cavity walls etc) is required so that a secure fixing can be made. There are many fixing devices available and the appropriate one must be used. For kitchen fitting in particular, the Fitter will be aware of the multitude of regulations which apply to the design and fitting of appliances and to the provision of the utilities including heating, lighting and ventilation. Some Installers will also have input into the design of the installation, will meet and satisfy customer demands and make arrangements for the safe movement of goods in and out of the installation area. Some companies are able to provide opportunities for a diverse range of craft skills especially if they complete works before and after the installation of cabinetry – examples might be ceramic and floor tiling, plaster patching, basic plumbing, and decoration. Some smaller companies offer a complete service: designing, making and installing kitchens, furniture and furnishings.
  14. 14. 13 Restorer These jobs require a wide set of skills and techniques together with knowledge about furniture manufacture and its history. The work ranges from restoring parts to completely rebuilding pieces of furniture, which can include making replacement parts. With qualifications and experience furniture restorers can earn between £20,000 and £40,000 a year (2008). Qualified and experienced restorers are aware how furniture was and is made and they also understand the causes of weakness and how damage develops though deterioration. Modern furniture is often now created using materials such as metal, glass, stone and plastics. Many of these items are discarded once damaged but wood has qualities that continue to appeal and wooden furniture is often built to last and it is repairable. Working in a workshop with a wide range of tools and equipment as a restorer you may be required to work alone or alongside other employees. As well as restoration work you may be required to travel to visit customers to collect and deliver furniture after repairs are complete and you may be responsible for keeping the workshop clean and tidy. You will have to make a careful and detailed examination of damaged furniture before starting any repairs. The condition of the piece will help you decide what the best way to restore it is and what materials and techniques you need. A written report and estimate of the costs of repair may be needed before the customer agrees to any restoration. Jobs in the Furniture,
  15. 15. 14 Soft Furnisher This is the art of producing fabric decoration to windows, beds, walls and ceilings and the production of removable covers for seat furniture and cushions. There are two areas of production of soft furnishing, one for the mass market and the other offering bespoke items. The mass market section often undertaken in modern workrooms requires skill in the use of more sophisticated high speed machines used for layering and cutting the material, plain sewing, hemming and finishing. The bespoke area comprises mostly of smaller units where more hand skills are required. You will be taught how to measure and cut accurately and hand sew neatly the various stitches used in the manufacturing process, how to use a sewing machine to join lengths of fabric together and pattern match. You will have the opportunity to develop your skills to become a supervisor or workroom manager able to oversee and train other members of the staff. Design, estimate for and cut and make ornate fabric treatments for use in homes, hotels, boardrooms and historic houses. Qualifications that are useful in these positions include Apprenticeships, NVQs, City and Guilds Certificates and Diplomas. Within these qualifications there are modules that look at furniture and Soft Furnishing production and design and craft. However these are not always essential when looking to gain entry level jobs. Higher National Diplomas (HNDs) and degree courses in furniture-related subjects such as furniture making, furniture restoration, furniture production and furniture design are available at some colleges and universities. The availability of these courses depends on the local job market, which can have a strong influence on the types of skills and qualifications trainers teach. Some useful qualifications include: • NVQ Level 2 in Making and Installing Furniture • NVQ Level 3 in Making and Installing Production Furniture • NVQ Level 3 in Making and Repairing Hand-crafted Furniture • City and Guilds Level 4 Creative Arts Higher Professional Development Diploma Furnishings and Interior sector
  16. 16. 15 Upholsterer Employed in craft workshops and by furniture manufacturers this job can be physically demanding, as lifting and carrying furniture and a lot of bending and standing is often involved. Working as an upholsterer in a craft workshop your work may involve applying suspensions, fillings and covering chairs, bed headboards and settees using modern or the traditional method of forming the shape of the stuffing by rows of stitches. You could be employed to work in a production factory, upholstering complete items or you may work on a particular part, such as chair arms. As part of this you may be involved in fixing suspensions and attaching fillings, usually of polyester foam, cutting, sewing and attaching the fabric to the item with staples, using a staple gun. Attaching castors and trimmings i.e. braid, cord and fringe. Once your skills and knowledge develop you could then gain employment in a ‘craft’ position, working on individual pieces of new furniture or renovating or re-upholstering old and antique furniture. Within this job your advanced skills and knowledge will be used to plan your work, provide advice on fabric use and complete estimations of costs. You may be involved in team work and be asked to prepare patterns and templates for other junior staff and help them with their training. You could also be involved in repairing and re-upholstering furniture, this can involve removing damaged frameworks and repairing them. Jobs in the Furniture,
  17. 17. 16 Wood Machinist Wood machinists are employed by furniture manufacturers to cut, shape and prepare timber which is then used for furniture production. The work requires good hand eye coordination and can involve the use of machinery and hand held tools such as saws, planers and routers. Some employers also train their staff to use computer aided design and manufacturing software programmes (CAD/CAM). Wood machinists are expected to plan efficient use of raw timber to keep waste to a minimum and they may have to understand design briefs and follow detailed technical drawings. Regardless of the tasks or the employer, health and safety is very important and safety procedures must be followed at all times. Wood machinists often start out on an Apprenticeship with furniture manufacturers. During training they develop a wide range of skills, including machine work, assembly and cabinet making. National Vocational Qualifications (NVQs) in Wood Machining are available at Level 2 and Level 3 and there are options for furniture making. Qualifications such as Apprenticeships and Foundation Modern Apprenticeships include City and Guilds Certificates as well as NVQs and within these there are individual modules such as: • Producing shaped, turned, jointed, sanded & bored objects • Making sawn and planed products • Using CNC/NC machine tools • Making and repairing production furniture • Machinery and equipment maintenance • Making and repairing hand crafted furniture Work related training courses such as these provide hands on experience and they help employees develop broad ranging skills and knowledge. With experience wood machinists can then make decisions such as which type of timber is needed for making particular products, with decisions being based on the strengths and qualities of different timber. As well as the ability to follow technical drawings, good maths skills, for working out the amount of timber needed and efficient cutting angles are also required. Other important skills employers look for at interview can include problem solving and good communication skills. Once the days work is complete the wood machinists may be responsible for cleaning the workshop, maintaining tools and servicing equipment. Wood machinists are needed in the manufacture of a very wide range of furnishings. Kitchen cabinets, tables and chairs, door and window frames, wardrobes, shelving, fencing and pallets are only a few examples of these. Furnishings and Interior sector
  18. 18. 17 Furniture Manufacturing and the Environment The manufacture of man made products from raw materials unavoidably creates some waste products and emissions. The disposal of these can be harmful to our environment if it is not strictly controlled and the Furniture, Furnishings and Interiors industry have a very responsible attitude towards this. By supporting research and assisting in the setting up of waste control systems FFI industry bodies have raised awareness of environmental issues caused through the waste created by furniture manufacture. As a consequence many UK furniture manufacturers are now helping to reduce harmful emissions and waste products are being recycled where ever possible.
  19. 19. 18The Qualifications valued by Furniture, Furnishing and Interior sector employers Although Apprenticeships are the traditional route to many of the jobs found within the FFI industry the type of qualifications valued by the industry range from the ‘academic’ (GCSEs, A’ Levels in: English, Maths, Science, ICT, Design Technology, Business Studies and Art) to ‘vocational’ and ‘work related qualifications’ such as AVCEs, NVQs, City and Guilds Certificates, BTEC HNCs/HNDs and Foundation Degrees (the availability of these within Wales is limited). Vocational qualifications involve study and work based training and some can be completed part time, whilst employed. This means learners (and this includes older people looking to change careers) can ‘earn’ while they ‘learn’ and can develop experience at the same time as they complete their qualifications. An example of the work related qualifications for a Furniture Restorer which the FFI employer’s value would be: • The City and Guilds 5610 Certificates in Furniture Production Level 1, 2 & 3 • An NVQ Level 2 in Making and Installing Furniture • An NVQ Level 3 in Making and Repairing Handcrafted Furniture Also Furniture Restorers may also have a relevant Degree, Foundation Degree or BTEC Higher National Diploma (HND). For specific guidance on the role of Furniture Restorer and other occupational areas, please read the relevant job descriptions. Further to this the new Diploma in Manufacturing and Product Design, which will be taught in schools across and work based study. the UK from September 2009, provides a third choice of study for 14-19s. The Diploma has been designed to link both academic.
  20. 20. 19 Where the Welsh Baccalaureate fits The Welsh Baccalaureate is an exciting qualification for students in Wales that adds a valuable new dimension to the subjects and courses already available for 14 to 19 year old students. It combines personal development skills with existing qualifications like A levels, NVQs and GCSEs to make one wider award that is valued by employers and universities. The Welsh Assembly Government introduced the Welsh Baccalaureate to transform learning for young people in Wales. It gives broader experiences than traditional learning programmes, to suit the diverse needs of young people. It can be studied in English or Welsh, or a combination of the two languages. For further information please visit What are the new opportunities within the Welsh Baccalaureate Qualification? From 2009, elements of the new 14 –19 Diplomas that are being developed in England will be available in Wales. As the Welsh Baccalaureate is already a well established and a well regarded qualification, these elements will fit within the Welsh Baccalaureate Qualification Framework. The elements are Principal Learning and the Project/Extended Project. What is Principal Learning? Principal Learning is a new qualification that has been developed in partnership with employers and universities. It will give learners an insight into what is involved in an occupational area without committing the learner to a career in that area. There will be opportunities to experience different styles of learning in different environments such as school, college and the workplace, with an emphasis on practical activities. The Principal Learning qualifications are free standing qualifications that may be used together with, or instead of, other approved qualifications as part of the Options requirements within the Welsh Baccalaureate Qualification. They will be available at levels 1 [Foundation], 2 [Intermediate] and 3 [Advanced] of the National Qualifications Framework. The Principal Learning qualifications will be phased in over three years. From September 2009, the first four will be made available (Information Technology; Construction and the Built Environment; Engineering, and Creative and Media). By 2012 they will be available in a further 10 occupational areas. (Society, Health and Development; Environmental and Land-based Studies; Business Administration and Finance; Manufacturing and Product Design; Hospitality; Hair and Beauty Studies; Travel and Tourism; Public Services; Sport and Leisure; Retail).
  21. 21. 20 What are the Project/Extended Project Qualifications? The Project/Extended Project Qualifications are freestanding qualifications that will let the learner choose their own topic and develop skills in managing and presenting their learning. The Project/Extended Project Qualifications will be available at level 1 [Foundation], level 2 [Higher] and level 3 [Extended] and can be taken as part of or separate from the Welsh Baccalaureate Qualification. If the Project/Extended Project is taken within the Welsh Baccalaureate, the learner will be provided with opportunities to draw upon and integrate their learning from all components of the Welsh Baccalaureate Qualification. Also, the Project/Extended Project qualification may be an alternative (proxy) to the Individual Investigation requirement of the Welsh Baccalaureate, provided the Project/Extended Project also meets the requirements of the Welsh Baccalaureate Qualification.
  22. 22. COMMUNICATION SKILLS The stronger your communication skills are, the better your ability to interact with other team members and customers, to inform, persuade and create action. Within this sector it is essential to have good communication skills because you are part of a team and your role may also have direct contact with business customers. Communication includes verbal, written and reading skills and instructions are often initially written. They must be read, understood and you may also then need to explain them verbally in an effective way. COMPUTER SKILLS Many modern manufacturing processes rely on computer controlled machinery known as CAD –CAM this stands for Computer Aided Design – Computer Aided Manufacture. As a consequence computer programming is now taught within Apprenticeships. Within FFI designers also often use CAD programmes to develop new ideas and managers and administration staff use computers every day for planning, communication, data analysis and report writing. WORKING WITH OTHERS Within the FFI industry people often have to work very closely with other work colleagues. Effective team working is therefore essential for products to be manufactured safely, to high quality standards whilst achieving business targets. Sharing information and supporting each other on a daily basis is an integral part of this and the interactions which take place can improve internal processes, through the development of ‘best practice’ systems and knowledge transfer between employees. APPLICATION OF NUMBER All jobs in manufacturing involve some use of numbers. Things like measuring upholstery materials and timber, site measuring for fitted furniture, curtains and wall covering, estimating time and material, checking production against output targets and setting up machinery are daily tasks that involve maths. From the designers that create new product plans (involves recording measurements) to the engineers that maintain machinery (calibration tests) through to managers who set budgets and monitor stock levels – all employees use maths skills every day. Why are Key Skills so important? Key Skills form an essential part of your ‘employability’. Key Skills are transferable skills because they are used in almost every job sector. The information on this page shows you how these skills are used by Furniture, Furnishings and Interiors sector employers. People often change their jobs several times throughout their career. The ‘key’ transferable skills shown below develop during this process and continue to improve due to common activities found in every business. A lack of key skills in any business can affect the company’s ability to survive 21 Key Skills
  23. 23. IMPROVING OWN LEARNING Modern manufacturing industries like Furniture, Furnishings and Interiors are continuously changing and adapting to deal with market pressures and competition. In tough markets, where profit margins can be small, the latest technology can be the difference between a business’s success and its failure. Staff therefore have to be flexible in their daily activities and willing to complete training when systems are changed or new machinery is introduced. Within FFI many staff are now expected to complete training in more than one area. This leads to self improvement, which provides the employee with enhanced employment options PROBLEM SOLVING The ability to use ones knowledge to solve difficulties in design, manufacture or installation not previously encountered. During manufacturing things occasionally go wrong. The ability to deal with this effectively and learn from the problems to ensure they don’t happen again, is valued very highly. An interruption to a manufacturing process can cost many thousands of pounds, so the ability to fix the problem safely, effectively and quickly can be critical to a businesses success. Although maintenance procedures and systems to reduce machine downtime are common in today’s competitive global marketplace, where the margins between profit and loss are narrow good problem solving skills to manage the unexpected can be vital. 22
  24. 24. 23Personal Learning and Thinking Skills (PLTS) Research with business leaders has indicated that the six skills highlighted in the text below (PLTS skills) are an important part of the skills development of all employees. Employees who can (1) Self Manage their own skills development is highly valued by businesses. To achieve this you need to be enthusiastic about your work. Enthusiasm helps you become (2) An Effective Participant who gets the job done and (3) A Team Worker that is happy to support other staff. However businesses also need their employees to be (4) Independent Enquirers, as this helps you find solutions to problems and act on those findings. Within this it is important to become a (5) Reflective Learner as this helps you understand what you have learned and develop the ability to explain any benefit to other staff clearly, so the greatest benefit to the business can be gained. It is also important in todays challenging business market to be (6) A Creative Thinker. Creativity is a very valuable business tool. Businesses that are market leaders in their industry look for this skill at interview. Staff who are creative can provide a business with new ideas and these ideas can lead to reduced costs and/or increased profits. In today’s challenging business market creativity can be the difference between a businesses success and its failure. These PLTS skills will be tested within the new Diploma qualifications that are being introduced in schools from 2008
  25. 25. 24Employee Case studies Jim Davidson - Adult Apprentice Joiner Furniture Assembly (Havelock Europa Plc) • Tried when I left school (1977) to join the Construction trade without success • Always wanted to have a craft or trade skill • Started on Youth Training Scheme (YTS) at BUKO’s in Glenrothes • 1978 joined Babygro as ‘Eastman’ knife cutter, stayed for 15 years • Had various jobs and was recently made redundant from Wind Turbine Industry • 2003/4 undertook ‘Training For Work’ at an FE College – Carpentry & Joinery for the Construction Industry • At 44 and I am living my dream • Havelock Europa offered ‘Work Experience’ practical placement • Offered Full-Time Employment • Offered to continue apprenticeship • Discussed Modern Apprenticeship Framework options with College Apprenticeship Advisor • Decided to follow Furniture Framework rather than Construction after consideration • Currently am working on the design and manufacture of a chair as my final project for my NVQ level 2/3 • I’ve really enjoyed my college course which has given me the skills, knowledge and confidence to develop myself in this industry • Looking forward to completing my NVQ and currently making good progress with my level 3 • I enjoy working for Havelock and the opportunity I have had to develop myself Kelsey Whyte - Modern Apprentice Joiner Furniture Assembly (Havelock Europa Plc) • Enjoyed Craft Work at School • Heard about Havelock and applied for an Apprenticeship • 1st Interview with School grades and Clock • 2nd Interview with Parents + tour + test • Started on probationary period Aug 05 • Started NVQ in Furniture Manufacture in September 05 • Inducted and registered with College, City & Guilds for level 2 + 3 and Modern Apprenticeship in Furniture Manufacture • Attended local College from Sept 05 on Day release (every Wed) developing skills and knowledge for my NVQ level 2 portfolio • I enjoy my NVQ and college course and feel I am improving my knowledge and skills • I really enjoyed when I was asked to be involved in a special project (MRI Model Scanner) • Havelock Europa was approached by the NHS to make a MRI model scanner for young children • I was given a photograph of what was to be made by the Production Director (Alan Thomson) • I was asked to think about how to make this model and report back • I had to consider the following aspects: Scale, Materials, Weight, Portability and Colour • Looking forward to completing my NVQ level 2 and progressing with my level 3 • I enjoy working for Havelock and this industry • I do recognise that I am working in a male dominated environment but I enjoy the challenge • After my apprenticeship I think I would like to be involved in design or planning
  26. 26. 25Employee Case studies James Morrison - Apprenticeship in Making and Installing at Furniture Rycotewood Furniture Centre I am 21 and live in Hook in Hampshire. After completing my AVCE in Art and Design I decided to follow a career in woodworking, rather than go to university to study Product Design, which was my other main area of interest. I approached Benchmark woodworking, a specialist woodworking company producing work for clients such as Foster and Partners, the Eden project and Conran and Partners. I started off by doing one weeks work experience followed by a three month trial period which I successfully completed. I have now been with the company for 8 months. At the same time as working and earning I am studying an apprenticeship in Making and Installing Furniture. I attend college one day a week in order to learn the underpinning knowledge and practical skills relating to my role in the workplace. The course will last for two years at which point I will then decide if I would like to continue being an apprentice at an advanced level. I am enjoying my job and the college course. Ultimately, in years to come I would like to have my own woodworking company. Kate May – Successfully completed an Advanced Level Furniture Production course Kate May, from Clitheroe, completed an Advanced Level Furniture Production course at the College. Her tutors nominated her for the award after the dedicated student achieved 100% attendance and created some outstanding designs including innovative furniture for pets. Kate received her medal at a presentation event held at Haydock Park racecourse. Kate began studying at Burnley College in September 2003 after a number of years in the hotel management industry. The City and Guilds Medals for Excellence are awarded to “learners whose dedication and talent enables them to produce work of an exceptional standard.” Kate has now started her own business ‘Pink Whiskers’ which is based in Clitheroe after she received commissions from friends and family during her course. The business specialises in making bespoke furniture such as beds and chairs for pets. Kate herself is looking forward to seeing her business grow “I had always planned to start my own business after completing my course at College and I’ve already received several commissions. Winning the Medal for Excellence has been brilliant as people know they will get an extremely high standard of work if they order some furniture. All my tutors at College were a great help and I can’t wait to carry on developing my skills in the future.” Kate’s tutors were delighted that she won the award, “Kate’s been a brilliant student right from the start. She has always gone above and beyond what is expected of her. She has produced some excellent designs and has real flair for furniture production. I wish her all the best for the future because she has all the skills needed to make her own business a real success.” Anyone interested in Kate’s products can visit her showroom based at Swan Courtyard in Clitheroe. Alternatively you can see some of her designs at
  27. 27. 26Employee Case studies Robert Geary – Apprentice Upholstery Cutter As an apprentice upholstery cutter you will be employed in an industry, which offers training in a variety of different skills and methods which are required to help the production of domestic or commercial furniture. You will be following a comprehensive training programme enabling you to cut a variety of different styles and textured fabrics, which are used in the trade. The training I have received has been varied and covers the use of tools and equipment, to enable you to plan out and cut the fabric to the desired style and effect. This will enable you to cut plain cloth to chequered cover and also single layered fabric to multiple layers. Apprentices should be prepared to work to company standards and demonstrate a degree of attention to detail. The industry requires you to be interested in producing work of quality as companies are working to very high standards. Training programmes have been specially produced to enable you to monitor your own personal development and produce evidence required for you to progress towards achieving a National Vocational Qualification. I gained qualifications in English, Math’s and Science at school and I now work for a company called Wade Upholstery. The main influence for choosing Upholstery Cutting as a career was because my dad and older brother are both Upholsterers I was interested in the upholstery side of furniture making. I then became more interested in the cutting side of the production. I have undertaken a full training programme in company and on day to a local training provider. I was supervised by upholstery qualified training staff ensuring that I achieved my apprenticeship at level 2. I then went on to complete my advanced apprenticeship for hand crafted furniture. The benefits of training have helped me to become experienced and confident on all levels of cutting for the upholstery trade. I am now confident enough to take the responsibility of taking on some supervisory and quality control roles when absences occur in these areas.
  28. 28. CAREER PROGRESSION ROUTES Operative Industry Specific Qualifications Typical Wage Bands Full Operative (Including craft roles) Foundation Level GCSE’s (Grades D-G) Foundation Diploma Apprenticeship FLT, Skills for Life Cert Entry level 1,2 & 3 Work-Based Learning Key Skills Please note that these qualifications are desirable but not essential. Within the Furniture, Furnishings and Interiors industry, you could also work in any of the following disciplines: Administration, Environment, Health and Safety, Marketing, Project Management, or Quality Assurance. £12,000 – £14,000 Intermediate Level GCSE’s (Grades A*-G) or potential to achieve L2 NVQ L2 & Cert L2 Wood Machining/ Making & Installing Furniture/Fitted Interiors /Furniture Restoration/ Kitchen Fitting Higher Diploma NVQ 2 + Tech Cert L2 in: Furniture Production L2 CAD/CAM/Design Work-Based Learning £14,000 – £18,000 Advanced Level GCSE’s (Grades A*-C) NVQ L3 & Cert L3 Wood Machining Advanced Apprenticeships Making & Installing Furniture Fitted Interiors & Kitchen Fitting Furniture Restoration Cert L3 Furniture Production Advanced Diploma L3 CAD/CAM AS/A Levels Design Work-Based Learning £18,000 – £25,000 Packaging & Dispatch Operative Production Operative Trainee Semi Skilled Trainee Various Apprenticeships Including: Cabinet Maker Hand Crafted Furniture Maker Soft Furnisher Upholsterer Wood Machinist Wood Machinist Soft Furnisher Upholsterer (inc Cutter & Sewer) Restorer Production (inc. Installer/ Manufacturer/ Assembler) Hand Crafted Furniture Maker Finisher/Polisher CNC Machinist CAD/Designer Cabinet Maker
  29. 29. FURNITURE, FURNISHINGS & INTERIORS Industry Specific Qualifications Typical Wage Bands Manager Senior Management For more information please visit Estimator Quality Control Technician Quantity Surveyor Production Manager Higher Level NVQ L4 Foundation Degree HNC for e.g. CAD/CAM L4/HNC Apprenticeships Design/Furniture Making/Installing/ Restoration Work-Based Learning £25,000 – £40,000 Level 5 and above Management NVQ L5 Business Degree Postgraduate Certs £45,000 – £75,000+ Senior Designer Human Resources Marketing Production Purchasing Research and Development Sales
  30. 30. Job Profile Average Yearly Salary Wood Machinists £15,500 Chairmakers £16,000 Cabinet Makers £18,000 Veneer Operatives £10,000 Polishers £17,000 Frame Makers £15,500 Sewers £15,000 Cutters £17,000 Upholsterers £16,500 Cushion Fillers £14,500 Packers £14,500 Labourers £13,500 Drivers £19,000 Maintenance Workers £18,500 Jig Makers £9,000 General Assistants £15,500 Metal / Plastic Workers £7,000 Quality Controllers £17,000 Other £15,000 Apprentice £6,500 29Guidelines to Salaries within the Furniture, Furnishings and Interiors Industry Please note that there are regional variations, these figures give a guideline to the average salary. The information has been compiled from an employer survey.
  31. 31. 30Foundation Modern Apprenticeships and Modern Apprenticeships It is possible to follow a Foundation Modern Apprenticeship (FMA) in which the NVQ is at level 2, or a Modern Apprenticeship (MA) in which the NVQ is at level 3 within the Furniture, Furnishings and Interiors industry. Either apprenticeship will require you to achieve the following: • An NVQ • A separate technical certificate (to provide the required job knowledge) • Key Skills • Completion of a Employment Rights and Responsibilities workbook The NVQ part must be completed whilst looking on the job; the rest can be completed either on or off the job. Some typical jobs include: • CAD / Designer • CNC Machinist • Handcrafted Furniture Maker • Production (including installer / manufacturer / assembler) • Polisher / Finisher • Restorer • Soft Furnisher • Wood Machinist • Upholsterer (including cutter and sewer) • Cabinet Maker A Training Provider or College usually arranges the training for you; provides ongoing support and helps you to progress. Once all of the requirements have been met, you will receive an Apprenticeship Completion Certificate.
  32. 32. ProducedbyBroadswordUKLimited:08453455677 Your Next Step If after reading this document you want to have a more detailed discussion regarding a career in the Furniture, Furnishings and Interiors sector further information is available from Proskills, please call our information line on 01235 432 032 PROSKILLS BACKING YOU Proskills is the voice of employers working on behalf of the Building Products, Ceramics, Coatings, Extractives, Furniture, Furnishings & Interiors, Glass, Paper and Print industries, which make up the process and manufacturing sector. Proskills are passionate about skills and their ability to improve the productivity of business. Led by employers, our role is to have a positive and direct impact on policies that affect the skills, productivity and competitive position of our industries. We promote and support apprenticeships, qualifications, continuing skills development and performance improvement. We directly influence the provision of high quality training and education resources to ensure continued business success of our members and their employees. We are delighted to provide this career pathway and hope it will help you to decide on your future in business. For more information go to our careers website on