e commerce


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e commerce

  1. 1. <ul><li>k.Arunkumar </li></ul><ul><li>AIT-07-002 </li></ul>e-Commerce
  2. 2. Outline: <ul><li>Introduction </li></ul><ul><li>Definition </li></ul><ul><li>Categorization </li></ul><ul><li>Forces-fuel </li></ul>
  3. 3. Introduction: <ul><li>In the emerging global economy, e-commerce has increasingly become a necessary component of business strategy and a strong catalyst for economic development. It has revolutionized relationships within organizations and those between and among organizations and individuals. </li></ul>
  4. 4. Economy relationship:
  5. 5. What is E-Commerce ? <ul><li>Electronic commerce , commonly known as e-Commerce , consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks. </li></ul><ul><li>In shopping, banking, stocks, airline booking, movie rentals. </li></ul>
  6. 6. What forces are fueling e-commerce? <ul><li>economic forces </li></ul><ul><li>marketing and customer interaction forces </li></ul><ul><li>technology </li></ul>
  7. 7. <ul><li>Information technologies used to support business-to-business e-commerce include email,EDI and EFT, product catalogues, and order processing systems. </li></ul><ul><li>EDI-electronic data interchange. </li></ul><ul><li>EFT-electronic fund transfer. </li></ul>
  8. 8. Categorization: <ul><li>business-to-business (B2B) </li></ul><ul><li>business-to-consumer (B2C) </li></ul><ul><li>business-to-government (B2G) </li></ul><ul><li>consumer-to-consumer (C2C) </li></ul><ul><li>mobile commerce (m-commerce). </li></ul>
  9. 9. Business-to-consumer: <ul><li>in which organizations provide information online to customers, who can in turn place orders and make payments via the internet. </li></ul><ul><li>It allows customers to make enquiries about products, place orders, pay accounts, and obtain service support via the Internet. </li></ul><ul><li>It is the second largest and the earliest form of e-commerce. </li></ul><ul><li>Eg., Amazon.com… </li></ul>
  10. 10. Business-to-business: <ul><li>It comprises the major (80%) of electronic transactions, involving the supply chain between organizations and their distributors, resellers, suppliers and other partners. </li></ul><ul><li>Efficient management of the supply chain can cut costs, increase profits, improve </li></ul><ul><li>relationships with customers and suppliers, and gain competitive advantage. </li></ul>
  11. 11. Consumer-to-consumer: <ul><li>in which individuals sell products or services directly to other individuals. </li></ul><ul><li>Auctions are the most popular method of conducting business between individuals over the Internet. </li></ul><ul><li>Other C2C activities include classified advertising, selling of personal services such as astrology and medical advice, and the exchange of files especially music and computer games. </li></ul>
  12. 12. Business-to-government: <ul><li>It is generally defined as commerce between companies and the public sector. i.e for public procurement, licensing procedures, and other government-related operations. </li></ul><ul><li>Mobile commerce: </li></ul><ul><li>Commerce through wireless technology such as cellular telephones and PDAs. Japan is seen as a global leader in m-commerce. </li></ul>
  13. 13. <ul><li>Thank you </li></ul>