Success Factors for Delivering Cluster Management
Support Services
Gerd Meier zu Köcker
iit – Institute for Innovation and...
2
How Cluster Policy can Support Clusters
3
Looking back……
4
Good Management of Cluster Initiatives is a
Key for High Impact
5
Relevance of expectations
low moderate high
Very high
High
Moderate
Low
Very low
Levelofsatisfaction
Case study: Monetar...
6
The European Gold Label Approach for Cluster
Management Excellence
31 indicators covering
• Structure of the Cluster
• T...
7
Key Questions for Providing Tailor-made Services for Cluster Organisations
What is the core target group ?
What kind of ...
8
The Target Group….
.. plays in different Cluster Leagues and do have different ambitions !!
9
Importance of Good Cluster Managements
Depends on the Status of Emergence of the Cluster
National
champions
World-Class
...
10
What kind of services are needed by Danish
cluster organisations?
11
The external view
12
Status of Fullfilment of Selected Danish Cluster
Organisations against ECEI-Quality Criteria (End of 2011)
13
Potential Areas of Improvements
14
Danish Clusters Tend to Reveal a Lower Impact
on R&D Activities
15
Danish Clusters Tend to Reveal a Lower Impact
on Business Activities
16
Danish Clusters Tend to Reveal a Lower Impact
on Internationalisation
17
Characteristic of Support Services
18
Characteristic of Support Services
19
Spectrum of Support Services to be
Provided for Cluster Organisations
20
The German Experiences Based on Detailed
Cluster Managers Need Analysis
21
Spectrum of Support Services for Norwegian
Cluster Managers (ARENA and NCE)
22
Spectrum of Support Services for Norwegian
Cluster Managers (ARENA and NCE)
23
Key Success Factors for Provision of Support Services
• Significant competence in cluster matters
• Good understanding ...
24
Proposed First Steps
25
Proposed First Steps
26
Thank you very much for your attention
Dr. Gerd Meier zu Köcker
Institute for Innovation and Technology
Steinplatz 1
10...
27
Towards a More Tailor-made Cluster Policy
Where to start? Where to go?
28
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Key Success Factors for Delivering Cluster Organisational Support Services

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Key Success Factors for Delivering Cluster Organisational Support Services

  1. 1. Success Factors for Delivering Cluster Management Support Services Gerd Meier zu Köcker iit – Institute for Innovation and Technology Copenhagen, May 14, 2013
  2. 2. 2 How Cluster Policy can Support Clusters
  3. 3. 3 Looking back……
  4. 4. 4 Good Management of Cluster Initiatives is a Key for High Impact
  5. 5. 5 Relevance of expectations low moderate high Very high High Moderate Low Very low Levelofsatisfaction Case study: Monetary added-value for SMEs in an Automotive cluster Expectation vs. Satisfaction Portfolio
  6. 6. 6 The European Gold Label Approach for Cluster Management Excellence 31 indicators covering • Structure of the Cluster • Typology, Governance, Cooperation • Financing Cluster Management • Strategy, Objectives, Services • Achievements and Recognition Traffic-light model for each indicator: GREEN/YELLOW/RED For selected indicators minimal criteria apply Indicators are differently weigthed when determining the cluster management excellence score (80 % of max. value) 25.04.2014 Slide 6
  7. 7. 7 Key Questions for Providing Tailor-made Services for Cluster Organisations What is the core target group ? What kind of services are needed by Danish cluster organisations? What approach is the most appropriate to identify the needs for such services? What are the key success factors for implementation? What kind of provider should implement such services, what kind of competence of such provider is needed?
  8. 8. 8 The Target Group…. .. plays in different Cluster Leagues and do have different ambitions !!
  9. 9. 9 Importance of Good Cluster Managements Depends on the Status of Emergence of the Cluster National champions World-Class clusters New clusters Importance of supporting R&D Importance of Clustermanage- ment Excellence Importance of internationa- lisation Investment needed
  10. 10. 10 What kind of services are needed by Danish cluster organisations?
  11. 11. 11 The external view
  12. 12. 12 Status of Fullfilment of Selected Danish Cluster Organisations against ECEI-Quality Criteria (End of 2011)
  13. 13. 13 Potential Areas of Improvements
  14. 14. 14 Danish Clusters Tend to Reveal a Lower Impact on R&D Activities
  15. 15. 15 Danish Clusters Tend to Reveal a Lower Impact on Business Activities
  16. 16. 16 Danish Clusters Tend to Reveal a Lower Impact on Internationalisation
  17. 17. 17 Characteristic of Support Services
  18. 18. 18 Characteristic of Support Services
  19. 19. 19 Spectrum of Support Services to be Provided for Cluster Organisations
  20. 20. 20 The German Experiences Based on Detailed Cluster Managers Need Analysis
  21. 21. 21 Spectrum of Support Services for Norwegian Cluster Managers (ARENA and NCE)
  22. 22. 22 Spectrum of Support Services for Norwegian Cluster Managers (ARENA and NCE)
  23. 23. 23 Key Success Factors for Provision of Support Services • Significant competence in cluster matters • Good understanding of cluster managers issues • Trustful and intensive communication • Separation of funding and delivering support services • Professional behavior • High-quality, tailor-made and demand oriented services • “Peer partners” – common understanding of main objectives • Participation has to be voluntary • Open-minded for experimentations • Broad spectrum
  24. 24. 24 Proposed First Steps
  25. 25. 25 Proposed First Steps
  26. 26. 26 Thank you very much for your attention Dr. Gerd Meier zu Köcker Institute for Innovation and Technology Steinplatz 1 10623 Berlin Tel.: +49 (0) 30 310078-118 Fax: +49 (0) 30 310078-222 E-Mail: mzk@iit-berlin.de www.iit-berlin.de
  27. 27. 27 Towards a More Tailor-made Cluster Policy Where to start? Where to go?
  28. 28. 28

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