Key Success Factors for Delivering Cluster Organisational Support Services
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Key Success Factors for Delivering Cluster Organisational Support Services

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    Key Success Factors for Delivering Cluster Organisational Support Services Key Success Factors for Delivering Cluster Organisational Support Services Presentation Transcript

    • Success Factors for Delivering Cluster Management Support Services Gerd Meier zu Köcker iit – Institute for Innovation and Technology Copenhagen, May 14, 2013
    • 2 How Cluster Policy can Support Clusters
    • 3 Looking back……
    • 4 Good Management of Cluster Initiatives is a Key for High Impact
    • 5 Relevance of expectations low moderate high Very high High Moderate Low Very low Levelofsatisfaction Case study: Monetary added-value for SMEs in an Automotive cluster Expectation vs. Satisfaction Portfolio
    • 6 The European Gold Label Approach for Cluster Management Excellence 31 indicators covering • Structure of the Cluster • Typology, Governance, Cooperation • Financing Cluster Management • Strategy, Objectives, Services • Achievements and Recognition Traffic-light model for each indicator: GREEN/YELLOW/RED For selected indicators minimal criteria apply Indicators are differently weigthed when determining the cluster management excellence score (80 % of max. value) 25.04.2014 Slide 6
    • 7 Key Questions for Providing Tailor-made Services for Cluster Organisations What is the core target group ? What kind of services are needed by Danish cluster organisations? What approach is the most appropriate to identify the needs for such services? What are the key success factors for implementation? What kind of provider should implement such services, what kind of competence of such provider is needed?
    • 8 The Target Group…. .. plays in different Cluster Leagues and do have different ambitions !!
    • 9 Importance of Good Cluster Managements Depends on the Status of Emergence of the Cluster National champions World-Class clusters New clusters Importance of supporting R&D Importance of Clustermanage- ment Excellence Importance of internationa- lisation Investment needed
    • 10 What kind of services are needed by Danish cluster organisations?
    • 11 The external view
    • 12 Status of Fullfilment of Selected Danish Cluster Organisations against ECEI-Quality Criteria (End of 2011)
    • 13 Potential Areas of Improvements
    • 14 Danish Clusters Tend to Reveal a Lower Impact on R&D Activities
    • 15 Danish Clusters Tend to Reveal a Lower Impact on Business Activities
    • 16 Danish Clusters Tend to Reveal a Lower Impact on Internationalisation
    • 17 Characteristic of Support Services
    • 18 Characteristic of Support Services
    • 19 Spectrum of Support Services to be Provided for Cluster Organisations
    • 20 The German Experiences Based on Detailed Cluster Managers Need Analysis
    • 21 Spectrum of Support Services for Norwegian Cluster Managers (ARENA and NCE)
    • 22 Spectrum of Support Services for Norwegian Cluster Managers (ARENA and NCE)
    • 23 Key Success Factors for Provision of Support Services • Significant competence in cluster matters • Good understanding of cluster managers issues • Trustful and intensive communication • Separation of funding and delivering support services • Professional behavior • High-quality, tailor-made and demand oriented services • “Peer partners” – common understanding of main objectives • Participation has to be voluntary • Open-minded for experimentations • Broad spectrum
    • 24 Proposed First Steps
    • 25 Proposed First Steps
    • 26 Thank you very much for your attention Dr. Gerd Meier zu Köcker Institute for Innovation and Technology Steinplatz 1 10623 Berlin Tel.: +49 (0) 30 310078-118 Fax: +49 (0) 30 310078-222 E-Mail: mzk@iit-berlin.de www.iit-berlin.de
    • 27 Towards a More Tailor-made Cluster Policy Where to start? Where to go?
    • 28