2. we mobilize hospitality
65%
Of mobile users
82%
Of travelers expect
want to book hotels in-room mobile
on their devices. technology to be
standard within 5
(UP 11% SINCE 2009) years.
3. we mobilize hospitality
Mike Murray : travel technology expert
•CEO & founder of hubX
•CIO at Sabre/SynXis
•VP Airline Reservation Systems at ITA Software
We’ve held leadership Bill Nicholson : hotel technology veteran
roles at prestigious
•Launched TravelWeb.com
travel and technology
firms like •Co-founder, President, COO, and CIO at Pegasus Solutions
Pegasus, Sabre, Micro •President and General Manager for SynXis
s-
Fidelio, Travelclick, hu Heidi Finn : product & business development
bx, and ITA Software.
•Principal and Founder at Heidi Finn Designs
•UI Designer and Developer at EventZero
Robert Post : travel & hospitality expert
•CEO at Travelclick
•Executive and Corporate Officer at Micros Systems
•Executive and Corporate Officer at OpenTable.com
4. we mobilize hospitality
We provide hotels and other
• Native, mobile web, or
hybrid apps for any device travel companies with a
turn-key mobile solution for
• Fully integrated with brand
systems
all their customer and
operational needs.
• Guest and staff solutions
• Reporting and management
• Real-time marketing and
communications
…all within a single platform.
5. we mobilize hospitality
PRE-STAY IN-STAY POST-STAY
Your customers are always connected
A mobile guest experience is – let’s face it – A REQUIREMENT
6. we mobilize hospitality
SoLoMo
Brand
Ancillary
The Travel Industry's Consumer Base
First Enterprise
Mobile Platform.
Hotel
Manage guest and
staff experiences
from the cloud.
OVER 50 COMBINED YEARS OF HOSPITALITY AND TECHNOLOGY EXPERTISE. MOBILE HOSPITALITY IS ALL WE DO.
7. we mobilize hospitality
Presentation
• Open Source Technologies
• Cloud Based
• Vertical and Horizontal
Scalability
Processing
• Modular and Extensible
• Flexible Product and Service
Management
• Real-time Availability &
Bookings
• Integration with Back Office
Systems
Data
8. we mobilize hospitality
Consumer Phone & Tablet Apps
• Custom Branded Interface
• Comprehensive Property Details
• Rich Graphic & Multimedia Galleries
• Travel Guides and Research Tools
• Real-Time Availability & Reservations
• Offers & Notifications
• On-Property Services
• Location Based Services
• Social Media Integration
9. we mobilize hospitality
Marketing & Communications
• 2-Way Interaction with Guests
• In-App Communications without SMS
• Rich Push Notifications
• Real-Time Customer Service
• Personalized Mobile Offers
• Rules-Based Management
• Geo-Location Marketing
• Brand and Property Capabilities
• Uses Customer Preferences & History
• Tracking & Reporting
10. we mobilize hospitality
SpaSoft Mobile by TripCraft
• Custom Branded Interface
• Front Desk (Reception) Scheduler
• Check In / Check Out Guests
• Wellness & Waiver Forms
• Product Retail
• Express Bookings
• Treatment Detail
• Search and Add Guest
• Guest Profiles & Preferences
• Therapist Appointment View
• Point Of Sale Payments
11. we mobilize hospitality
SMS | HOST Mobile by TripCraft
• Branded Interface
• Simple & Intuitive Operational Display
• Daily Arrivals & Departures
• Search by Guest Name or Reservation
• Check In / Out Guests
• Credit Card Swipe
• Reservation Detail
• Edit Guest Detail
• Guest Folio Detail
• Email Guest Receipts
12. we mobilize hospitality
ATRIO Mobile by TripCraft
• Simple & Intuitive Operational Display
• Daily Arrivals & Departures
• Search by Guest Name or Reservation
• Check In / Out Guests
• Credit Card Swipe
• Reservation Detail
• Guest Lookup & Management
• Add / Edit Reservations
• Guest Folio Detail
• Cancellation & Deposit Accceptance
• Email Guest Receipts
13. we mobilize hospitality
Custom Mobile Development
Mandarin Oriental’s MO Kids® iPad
Application is an on-property custom first-of-
its-kind iPad application designed to serve
younger guests while staying on-property at
select Mandarin Oriental hotels. Loaded with
pre-selected and age-appropriate content
across media types, a young guest can enjoy
movies, music, books and games provided
and recommended by Mandarin Oriental.
14. we mobilize hospitality
Presentation
Many Capabilities
Many Devices
Many Solutions
Processing
One Platform
Data
