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Implementing New Technologies for Reference Services

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This presentation was given at the 2010 NYLA Conference on November 6, 2010 in Saratoga Springs, NY. It outlined a general process for successful technology implementation and described the presenters ...

This presentation was given at the 2010 NYLA Conference on November 6, 2010 in Saratoga Springs, NY. It outlined a general process for successful technology implementation and described the presenters experiences with this process during the introduction of SMS/texting for reference services at NYU's Bobst Library.

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    Implementing New Technologies for Reference Services Implementing New Technologies for Reference Services Presentation Transcript

    • Implementing New Technologies for Reference Services Alexa Pearce & Margaret Smith New York University November 6, 2010
    • Who we are @limonada
    • Who we serve @baslow
    •  
    • SMS at NYU
    • SMS/texting for reference @gcbb
    • The Process Research Prototyping Training Marketing Assessment Planning
    • Research @kevinsteele
    • Planning @kmasback
    • Prototyping @B_Zedan
    • Training @walkadog
    • Marketing
    • Assessing @jurvetson
    • The Process Research Prototyping Training Marketing Assessment Planning
    • Successes @terren in Virginia
    • Failures @tonyjcase
    • The future? @VancityAllie
    • Any questions? @mandiberg
    • Photos (in order of appearance)
      • Who we are: http://www.flickr.com/photos/limonada/6270210/
      • Who we serve: http://www.flickr.com/photos/baslow/237175334/
      • SMS/texting: http://www.flickr.com/photos/gcbb/3205567279/
      • Research: http://www.flickr.com/photos/kevinsteele/1506331663/
      • Planning: http://www.flickr.com/photos/kmasback/1469679255/
      • Prototyping: http://www.flickr.com/photos/bzedan/1078948137/
      • Training: http://www.flickr.com/photos/walkadog/3574742620/
      • Assessing: http://www.flickr.com/photos/jurvetson/52583513/
      • Successes: http://www.flickr.com/photos/8136496@N05/2327243497/
      • Failures: http://www.flickr.com/photos/tonyjcase/5024977082
      • The Future: http://www.flickr.com/photos/30691679@N07/2910519025/
      • Questions: http://www.flickr.com/photos/theredproject/3302110152/