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  1. 1. To: Professor QuinnFrom: Megan VogelsongSubject: Interviews with ProfessionalsIntroduction: This memo replies to your request of interviewing two different professionals in my fieldof study, physical therapy. This project helped improve my interviewing skills, knowledge of myintended profession, and knowledge of the workplace. For this memo, I interviewed two physicaltherapists. They do very similar work, but they work in different job settings. In this memo, Iwill explain the professionals’ background, agencies background, and compare and summarizemy impressions of the two.Professionals’ Background: The first person I interviewed was Jennifer Miller, PT, MPT, SCS (physical therapist,masters physical therapist, sports certified specialist). Her education was an MPT degree, but shesaid that some people could be grandfathered a BS while the terminal degree is now a DPT(doctorate physical therapist). Transitional DPTs are available to clinicians practicing who havealready attained the two grandfathered degrees. Jennifer Miller is considering increasing hereducation to receive a DPT. She works here at the University of Toledo in the training room inSavage, which is the center for athletes. Jennifer Miller said the niche setting is of sports physicaltherapy and NCAA Division I sports medicine department of UT. Not every college consultsphysical therapists, and most send athletes to outpatient physical therapy facilities. She also saidthat it is rare to have a full time physical therapist that is not dual credentialed and is not assignedto a team. Some of her responsibilities include evaluation, treatment, and consultation for injured
  2. 2. University of Toledo athletes. Jennifer Miller also does clinical education of ATC (athletictrainer certified) and DPT students. Her perceptions of work are very enjoyable. She likesworking here with student athletes and really enjoys helping them with their different injuriesdue to the athletics they are involved in. The second person that I interviewed was Jim Kissle, PT, ATC (physical therapist andathletic trainer). He said that he received a BS with an emphasis in PT. At the time, this was justa four-year program, but it is now a seven plus year degree. Jim Kissle has about eighteen yearsof experience. He works at Defiance Rehabilitation Services (DRS). There he sees a variety ofinjuries and abnormalities, but he said that it is primarily an outpatient orthopedics and sportsmedicine clinic. As a physical therapist, he is responsible for new patient evaluations andmaintaining the returning clients by altering exercises and changing treatment plans. He alsosupervises the other PTAs (physical therapy assistants), aids and supports staff and the dailyoperation of the clinic. As an ATC, Jim Kissle is also able to cover local sporting events andrecommend treatment to injured athletes. When I asked Jim Kissle what his perception of workwas he replied with, “It is not work to me, it is a fun place to be. I truly enjoy what I do”. Thisshowed me how he really does enjoy his job.Agency Background: The mission of the University of Toledo is to improve the human condition; to advanceknowledge through excellence in learning, discovery, and engagement; and to serve as a diverse,student-centered public metropolitan research university. UT’s main campus, located along thebanks of the Ottawa River in a residential section of the city, includes historic buildings, modernfacilities, contemporary residential halls, and lots of green space. Its formal address is 2801 W.
  3. 3. Bancroft Street, Toledo, Ohio. It was established in 1872 and became a member of stateuniversity system in 1967. UT and the Medical University of Ohio merged in July 2006 to formthe third largest public university operating budget in the state. The population that Jennifer Miller serves is NCAA Division I athletes of the Universityof Toledo Rockets. The structure is public, and the funding services are provided both throughathletics insurance billing via the hospital (post op/long term patients) and consults are usually asa service to the sports medicine department. Some of the other services that she provides areexercises that help with treatment, detailed improvement plans, and evaluations. The mission of Defiance Rehabilitation Services is to improve health and well being. JimKissle opened the business in 1999, but in 2009 he sold it to Promedica. It is located on 851South Clinton Street Defiance, Ohio. DRS’s patient population consists of anyone from infantsto elderly. The primary clientele is orthopedic or sports related injuries. Prior to Promedicaowning the business, Jim Kissle owned it, and the structure was an independent for-profit privatepractice. Now that Promedica owns it, the business is a non-profit hospital owned clinic. DRS provides a vast array of services. Some of these include outpatient orthopedic,sports, geriatric, work conditioning, and aquatic physical therapy. With these different types oftreatment, they use a wide variety of modalities. These different modalities may consist ofelectrical stimulation, ultrasound, massage, and therapeutic exercises. DRS is funded byreimbursement for services from private insurance companies, workers compensation, and self-paying clients. Insurance reimbursement is based on a fee schedule set by Medicare of thegovernment and reimbursed accordingly.
  4. 4. Comparison and Summary Impressions: The practice settings of Jennifer Miller’s and Jim Kissle’s jobs have some similarities.Both of them primarily work with sports related injuries. They also can both cover sportingevents and recommend treatment for injured athletes. Although they are similar, manydifferences exist too. Jennifer Miller works at the University of Toledo in the training roomwhile Jim Kissle works in a small community clinical business building setting used just forphysical therapy. Jennifer Miller also only works with college athletes while Jim Kissle workswith infants to elderly. He also primarily works with orthopedic or sports injuries. JenniferMiller’s business setting is less formal than Jim Kissle’s. Both physical therapists had positive impressions on me. Being a college athlete myself, Ireally enjoy and like how Jennifer Miller works just with athletes. I am very interested in sportsand helping athletes who become injured. Jim Kissle can also work with athletes and cover theirlocal sporting events, but he does not only work with them. He may see a greater variety in hispatients because of this. Jim Kissle seemed like he really enjoyed his job. He did not view it aswork but rather a fun place to be. Because of this, and the variety that he may see which will helpkeep his job far from boredom, his job setting seemed a little more appealing to me. I have learned a lot from doing this project. First, I have learned how to formerly conductinterviews in a business setting. I know this will help me and be very important to me in a fewyears when I will be interviewing to get a job. Also, from conducting these interviews, I havelearned a lot more about what it is really like to be a physical therapist. I have learned moreabout what they do and the responsibilities that they have.
  5. 5. Conclusion: This memo has explained to you two interviews that I conducted with two differentpeople in my intended field of study, physical therapy. These interviews were done in twodifferent work settings and explained the professional’s background, the agency background, andmy impressions of their work. This project has really opened my eyes and taught me a lot aboutmy future job. I know that I will really enjoy being a physical therapist. Now I have experiencewith interviews. I also know more about the types of jobs and job settings for physical therapistthat will help me decide more about my job in the future.