Work in the Information Age

WORK IN THE INFORMATION AGE Megan Poore

How employees learn
The future of work
Needs of the global economy
Blogging for 10 Faces, 10 Stories : mentors and students
COVERAGE

Masie Center ( 2008) HOW EMPLOYEES LEARN IN 2008 LEARNING METHOD % Reading 70 Online course 58 Web search 58 Classroom seminar 48 On-to-one with colleague 43 Media segment (podcast, video) 31 On-to-one with manager 25 Colleague/friend from outside 20

Employee-to-employee experiences (classrooms, seminars, training with managers)
Self-directed learning
Masie Center ( 2008) HOW EMPLOYEES LEARN

Changes in society and the nature of work
Impact of technology
QCA (n.d.) FORCES FOR CHANGE

Need for greater personalisation and innovation
Increasing international dimension to life and work
QCA (n.d.) FORCES FOR CHANGE

Pabon (2007) THE FUTURE OF WORK
Networks : partnerships, alliances, virtual connections
Co-creation : consumers become research and development assistants
Globalisation : crossing geographical and cultural boundaries

Pabon (2007) THE FUTURE OF WORK
Open innovation : Collaborative tools driving the innovation agenda
Ubiquitous computing : gets embedded into everything we manufacture and use

Rand (2004) THE FUTURE OF WORK
Increased demand for highly skilled workforce -- higher productivity growth
More rapid transfer of knowledge and technologies
Mobile populations
Decentralised, specialised firms

More individualised employer-employee relationships
Emphasis on life-long learning and re-training
Need to respond to rapid technological changes and shifting product demand

Knowledge-based work : non-routine, cognitive skills such as reasoning, problem-solving, communication, collaboration.

Collaborators : can facilitate global supply chains
Synthesisers : create new products and services from disparate technologies
Explainers : explain complexity in simple terms
NEEDS OF THE GLOBAL ECONOMY Friedman (2007 [2005])

Leveragers : get the best out of people and computers
Adapters : to a wide variety of situations
Personalisers : of digital services to human contexts
Localisers : bringing global capacities to local markets
NEEDS OF THE GLOBAL ECONOMY Friedman (2007 [2005])

Basic (reading, writing, numeric)
Scientific
Economic
Visual
Technological
Multicultural
Global awareness
LITERACIES REQUIRED Pletka (2007: 47)

Create new concepts from old information
Add value to vanilla services
Can contextualise digital technologies into local markets
Connect companies, markets and services
SUCCEEDING IN THE DIGITAL FUTURE Pletka (2007)

Accessing info (identification, retrieval)
Managing info (organising, storing)
Evaluating info (integrity, relevance, usefulness)
MCEETYA (2007) ICT LITERACY: KEY PROCESSES

New understandings (creating knowledge, authoring)
Communicating with others (sharing; creating products)
Using ICT appropriately (critical, reflective, strategy, ethics and legals)
MCEETYA (2007) ICT LITERACY: KEY PROCESSES

Fostering opportunities for informal learning
Putting students in touch with relevant community members
Making learning available anywhere, anytime
Masie Center ( 2008) FOR MENTORS THIS MEANS ...

Helping students to find sources and learning materials in multiple formats
Providing timely, relevant feedback on blog posts
Online reinforcement -- personal and professional
Masie Center ( 2008) FOR MENTORS THIS MEANS ...

Blogging regularly
Hunting down resources and blogging them
Blogging stuff that helps focus your story
Masie Center ( 2008) FOR STUDENTS THIS MEANS ...

Supporting your peers -- comment on each others’ blog posts, share experiences, help each other solve problems

Problem-solving and critical thinking : analysis, synthesis, interpretation, validation, creativity, assessment
Being able to create new understanding and meanings

Building your ICT literacy
Learning together
Communicating and collaborating
Masie Center ( 2008) FOR EVERYONE THIS MEANS ...

A blog is a website
Bloggers make ‘posts’ on a topic
Readers make ‘comments’
Newest material at the top
Posts are ‘tagged’ & categorised
A great communication tool
BLOGGING WILL HELP YOU GET THERE

Record your ‘ learning journey’
Reflect on your experiences
Demonstrate changes in your thinking
Share resources and ideas
Ask for advice
Use it as an e-portfolio for the future (yay)
BLOGGING FOR STUDENTS

Keep track of student progress
Make regular comments
Suggest links, resources
Provide advice and feedback
BLOGGING FOR MENTORS

I don’t understand it all
I have to know it all
YOUR FEARS

I don’t need to understand it all
I don’t have to know it all
I will learn it when I have to
YOUR NEW MINDSET

You can show me how
BUT
I need to know why
YOUR NEW MINDSET

EDUCAUSE. 2007. The Horizon Report . New Media Consortium and the EDUCAUSE Learning Initiative. http://www.educause.edu/ir/library/pdf/CSD4781.pdf. Accessed 10 October 2007 . FutureLab. 2007. 2020 and beyond. Future scenarios for educating in the age of new technologies. http://www.futurelab.org.uk/resources/documents/opening_education/2020_and_beyond.pdf. Accessed 10 October 2007 . FutureLab. 2006. Towards new learning networks. http://www.futurelab.org.uk/resources/documents/opening_education/Learning_Networks_report.pdf . Accessed 10 October 2007. Friedman, Thomas. 2007 [2005] The World is Flat. A brief history of the 21 st century . Penguin. Hartman, Joel, Patsy Moskal, and Chuck Dziuban. 2005. Preparing the academy of today for the learner of tomorrow. In Diane G. Oblinger and James L. Oblinger (eds) Educating the Net Generation . 6.1 – 6.15. Johnson, Larry. 2006. The sea change before us. EDUCAUSE Review , March/April 2006: 72-3. http://www.educause.edu/ir/library/pdf/erm0628.pdf . Accessed 10 October 2007 REFERENCES

Lankshear, Colin and Michele Knobel. 2006. Blogging as participation: the active sociality of a new literacy. http://www.geocities.com/c.lankshear/bloggingparticipation.pdf. Accessed 10 October 2007 . Masie Center. 2008. The Voice of the Learner. How employees learn in 2008. http://www.masieweb.com/voicesurvey . Accessed 25 July 2008. Mills, Gareth. 2006. The art of assessment. Looking forward to revision? Vision 3: 15-17. http://www.futurelab.org.uk/resources/documents/vision/VISION_03.pdf . Accessed 10 October 2007. O’Reilly, Tim. 2005. What Is Web 2.0. Design Patterns and Business Models for the Next Generation of Software. http://www.oreilly.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html .Accessed 10 October 2007. Oblinger, Diane G. and Brian L. Hawkins. 2006a. The myth about student competency. EDUCAUSE Review , March/April 2006: 12-3. http://www.educause.edu/ir/library/pdf/erm0627.pdf . Accessed 10 October 2007. REFERENCES

Oblinger, Diane G. and Brian L. Hawkins. 2006b. The myth about the digital divide. EDUCAUSE Review , July/August 2006: 12-3. http://www.educause.edu/ir/library/pdf/erm0647.pdf . Accessed 10 October 2007. Pletka, Bob. 2007. Educating the Net Generation. How to engage students in the 21 st century . Santa Monica Press. Prensky, Marc. 2001. Digital Natives, Digital Immigrants. On the Horizon , 9 (5): 1-6. Price, Ken. n.d. http://www.edna.edu.au/edna/webdav/site/myjahiasite/shared/workshops/Web2_Price.ppt . Accessed 10 October 2007. Pabon, Ulises. 2007. The Future of Work: Reflections on the next global stage. www.oaq.ch/pub/de/documents/Pabon_article.pdf .Accessed 25 July 2008. QCA. n.d. Futures. Meeting the challenge. Qualifications and Curriculum Authority. Pamphlett. http://www.qca.org.uk/libraryAssets/media/11493_futures_meeting_the_challenge.pdf . Accessed 10 October 2007. REFERENCES

Sachs, Judyth. 2006. Technology as a tool or tyrant: universities responding to the challenges of learning and teaching in an information rich environment. Paper presented at Global Summit 2006: technology connected futures. http://www.educationau.edu.au/jahia/webdav/site/myjahiasite/shared/globalsummit/gsS2006_sachs.pdf . Accessed 10 October 2007. Small, Annika. 2007. Welcome to Vision. Vision , Summer/Autumn 2007. Veen, Wim and Ben Vrakking. 2007. Homo Zappiens: Growing up in a digital age . Continuum. Vision. 2006. Here, there and everywhere. The impact of pervasive and ambient technology on education. Vision 3: 1-3. http://www.futurelab.org.uk/resources/documents/vision/VISION_03.pdf . Accessed 10 October 2007. Vision. 2005. The future of mobile technology: learning ‘on the run’? Vision 1: 11-3. http://www.futurelab.org.uk/resources/documents/vision/VISION_01.pdf . Accessed 10 October 2007. REFERENCES

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Work in the Information Age

by Megan Poore on Aug 18, 2008

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