WORK IN THE INFORMATION AGE Megan Poore
<ul><li>How employees learn </li></ul><ul><li>The future of work </li></ul><ul><li>Needs of the global economy </li></ul><...
Masie Center  ( 2008) HOW EMPLOYEES  LEARN IN 2008 LEARNING METHOD % Reading 70 Online course 58 Web search 58 Classroom s...
<ul><li>Employee-to-employee  experiences (classrooms, seminars, training with managers) </li></ul><ul><li>Self-directed l...
<ul><li>Changes in society and the  nature of work </li></ul><ul><li>Impact of  technology </li></ul>QCA (n.d.) FORCES FOR...
<ul><li>Need for greater  personalisation  and  innovation </li></ul><ul><li>Increasing  international dimension  to life ...
Pabon  (2007) THE FUTURE OF WORK <ul><li>Networks : partnerships, alliances, virtual connections </li></ul><ul><li>Co-crea...
Pabon  (2007) THE FUTURE OF WORK <ul><li>Open innovation : Collaborative tools driving the innovation agenda </li></ul><ul...
Rand  (2004) THE FUTURE OF WORK <ul><li>Increased demand for  highly skilled workforce  -- higher productivity growth </li...
Rand  (2004) THE FUTURE OF WORK <ul><li>More  individualised  employer-employee relationships </li></ul><ul><li>Emphasis o...
Rand  (2004) THE FUTURE OF WORK <ul><li>Knowledge-based work : non-routine, cognitive skills such as reasoning, problem-so...
<ul><li>Collaborators : can facilitate global supply chains </li></ul><ul><li>Synthesisers : create new products and servi...
<ul><li>Leveragers : get the best out of people and computers </li></ul><ul><li>Adapters : to a wide variety of situations...
<ul><li>Basic (reading, writing, numeric) </li></ul><ul><li>Scientific </li></ul><ul><li>Economic </li></ul><ul><li>Visual...
<ul><li>Create  new concepts from old information </li></ul><ul><li>Add value  to vanilla services </li></ul><ul><li>Can c...
<ul><li>Accessing  info (identification, retrieval) </li></ul><ul><li>Managing  info (organising, storing) </li></ul><ul><...
<ul><li>New understandings  (creating knowledge, authoring) </li></ul><ul><li>Communicating  with others (sharing; creatin...
<ul><li>Fostering  opportunities for informal learning </li></ul><ul><li>Putting students in touch with  relevant communit...
<ul><li>Helping students to find sources and learning materials  in multiple formats </li></ul><ul><li>Providing timely, r...
<ul><li>Blogging  regularly </li></ul><ul><li>Hunting down resources  and blogging them </li></ul><ul><li>Blogging stuff t...
<ul><li>Supporting your peers  -- comment on each others’ blog posts, share experiences, help each other solve problems </...
<ul><li>Problem-solving and critical thinking : analysis, synthesis, interpretation, validation, creativity, assessment </...
<ul><li>Building your  ICT literacy </li></ul><ul><li>Learning  together </li></ul><ul><li>Communicating and collaborating...
<ul><li>A blog is a  website </li></ul><ul><li>Bloggers make  ‘posts’  on a topic </li></ul><ul><li>Readers make  ‘comment...
<ul><li>Record your ‘ learning journey’ </li></ul><ul><li>Reflect on your  experiences </li></ul><ul><li>Demonstrate  chan...
<ul><li>Keep track of student  progress </li></ul><ul><li>Make  regular comments </li></ul><ul><li>Suggest  links, resourc...
<ul><li>I don’t understand it all </li></ul><ul><li>I have to know it all </li></ul>YOUR FEARS
<ul><li>I don’t  need  to  understand it all </li></ul><ul><li>I don’t   have  to know it all </li></ul><ul><li>I will lea...
<ul><li>You can show me  how </li></ul><ul><li>BUT </li></ul><ul><li>I need to know  why </li></ul>YOUR  NEW MINDSET
EDUCAUSE. 2007.  The Horizon Report . New Media Consortium and the EDUCAUSE Learning Initiative.  http://www.educause.edu/...
Lankshear, Colin and Michele Knobel. 2006. Blogging as participation: the active sociality of a new literacy.  http://www....
Oblinger, Diane G. and Brian L. Hawkins. 2006b. The myth about the digital divide.  EDUCAUSE Review , July/August 2006: 12...
Sachs, Judyth. 2006. Technology as a tool or tyrant: universities responding to the challenges of learning and teaching in...
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Work in the Information Age

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Covers employment trends and the future of work. Prepared for the 10 Faces, 10 Stories project with The Canberra College and the Australian Business and Community Network.

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Work in the Information Age

  1. 1. WORK IN THE INFORMATION AGE Megan Poore
  2. 2. <ul><li>How employees learn </li></ul><ul><li>The future of work </li></ul><ul><li>Needs of the global economy </li></ul><ul><li>Blogging for 10 Faces, 10 Stories : mentors and students </li></ul>COVERAGE
  3. 3. Masie Center ( 2008) HOW EMPLOYEES LEARN IN 2008 LEARNING METHOD % Reading 70 Online course 58 Web search 58 Classroom seminar 48 On-to-one with colleague 43 Media segment (podcast, video) 31 On-to-one with manager 25 Colleague/friend from outside 20
  4. 4. <ul><li>Employee-to-employee experiences (classrooms, seminars, training with managers) </li></ul><ul><li>Self-directed learning </li></ul>Masie Center ( 2008) HOW EMPLOYEES LEARN
  5. 5. <ul><li>Changes in society and the nature of work </li></ul><ul><li>Impact of technology </li></ul>QCA (n.d.) FORCES FOR CHANGE
  6. 6. <ul><li>Need for greater personalisation and innovation </li></ul><ul><li>Increasing international dimension to life and work </li></ul>QCA (n.d.) FORCES FOR CHANGE
  7. 7. Pabon (2007) THE FUTURE OF WORK <ul><li>Networks : partnerships, alliances, virtual connections </li></ul><ul><li>Co-creation : consumers become research and development assistants </li></ul><ul><li>Globalisation : crossing geographical and cultural boundaries </li></ul>
  8. 8. Pabon (2007) THE FUTURE OF WORK <ul><li>Open innovation : Collaborative tools driving the innovation agenda </li></ul><ul><li>Ubiquitous computing : gets embedded into everything we manufacture and use </li></ul>
  9. 9. Rand (2004) THE FUTURE OF WORK <ul><li>Increased demand for highly skilled workforce -- higher productivity growth </li></ul><ul><li>More rapid transfer of knowledge and technologies </li></ul><ul><li>Mobile populations </li></ul><ul><li>Decentralised, specialised firms </li></ul>
  10. 10. Rand (2004) THE FUTURE OF WORK <ul><li>More individualised employer-employee relationships </li></ul><ul><li>Emphasis on life-long learning and re-training </li></ul><ul><li>Need to respond to rapid technological changes and shifting product demand </li></ul>
  11. 11. Rand (2004) THE FUTURE OF WORK <ul><li>Knowledge-based work : non-routine, cognitive skills such as reasoning, problem-solving, communication, collaboration. </li></ul>
  12. 12. <ul><li>Collaborators : can facilitate global supply chains </li></ul><ul><li>Synthesisers : create new products and services from disparate technologies </li></ul><ul><li>Explainers : explain complexity in simple terms </li></ul>NEEDS OF THE GLOBAL ECONOMY Friedman (2007 [2005])
  13. 13. <ul><li>Leveragers : get the best out of people and computers </li></ul><ul><li>Adapters : to a wide variety of situations </li></ul><ul><li>Personalisers : of digital services to human contexts </li></ul><ul><li>Localisers : bringing global capacities to local markets </li></ul>NEEDS OF THE GLOBAL ECONOMY Friedman (2007 [2005])
  14. 14. <ul><li>Basic (reading, writing, numeric) </li></ul><ul><li>Scientific </li></ul><ul><li>Economic </li></ul><ul><li>Visual </li></ul><ul><li>Technological </li></ul><ul><li>Multicultural </li></ul><ul><li>Global awareness </li></ul>LITERACIES REQUIRED Pletka (2007: 47)
  15. 15. <ul><li>Create new concepts from old information </li></ul><ul><li>Add value to vanilla services </li></ul><ul><li>Can contextualise digital technologies into local markets </li></ul><ul><li>Connect companies, markets and services </li></ul>SUCCEEDING IN THE DIGITAL FUTURE Pletka (2007)
  16. 16. <ul><li>Accessing info (identification, retrieval) </li></ul><ul><li>Managing info (organising, storing) </li></ul><ul><li>Evaluating info (integrity, relevance, usefulness) </li></ul>MCEETYA (2007) ICT LITERACY: KEY PROCESSES
  17. 17. <ul><li>New understandings (creating knowledge, authoring) </li></ul><ul><li>Communicating with others (sharing; creating products) </li></ul><ul><li>Using ICT appropriately (critical, reflective, strategy, ethics and legals) </li></ul>MCEETYA (2007) ICT LITERACY: KEY PROCESSES
  18. 18. <ul><li>Fostering opportunities for informal learning </li></ul><ul><li>Putting students in touch with relevant community members </li></ul><ul><li>Making learning available anywhere, anytime </li></ul>Masie Center ( 2008) FOR MENTORS THIS MEANS ...
  19. 19. <ul><li>Helping students to find sources and learning materials in multiple formats </li></ul><ul><li>Providing timely, relevant feedback on blog posts </li></ul><ul><li>Online reinforcement -- personal and professional </li></ul>Masie Center ( 2008) FOR MENTORS THIS MEANS ...
  20. 20. <ul><li>Blogging regularly </li></ul><ul><li>Hunting down resources and blogging them </li></ul><ul><li>Blogging stuff that helps focus your story </li></ul>Masie Center ( 2008) FOR STUDENTS THIS MEANS ...
  21. 21. <ul><li>Supporting your peers -- comment on each others’ blog posts, share experiences, help each other solve problems </li></ul>Masie Center ( 2008) FOR STUDENTS THIS MEANS ...
  22. 22. <ul><li>Problem-solving and critical thinking : analysis, synthesis, interpretation, validation, creativity, assessment </li></ul><ul><li>Being able to create new understanding and meanings </li></ul>Masie Center ( 2008) FOR STUDENTS THIS MEANS ...
  23. 23. <ul><li>Building your ICT literacy </li></ul><ul><li>Learning together </li></ul><ul><li>Communicating and collaborating </li></ul>Masie Center ( 2008) FOR EVERYONE THIS MEANS ...
  24. 24. <ul><li>A blog is a website </li></ul><ul><li>Bloggers make ‘posts’ on a topic </li></ul><ul><li>Readers make ‘comments’ </li></ul><ul><li>Newest material at the top </li></ul><ul><li>Posts are ‘tagged’ & categorised </li></ul><ul><li>A great communication tool </li></ul>BLOGGING WILL HELP YOU GET THERE
  25. 25. <ul><li>Record your ‘ learning journey’ </li></ul><ul><li>Reflect on your experiences </li></ul><ul><li>Demonstrate changes in your thinking </li></ul><ul><li>Share resources and ideas </li></ul><ul><li>Ask for advice </li></ul><ul><li>Use it as an e-portfolio for the future (yay) </li></ul>BLOGGING FOR STUDENTS
  26. 26. <ul><li>Keep track of student progress </li></ul><ul><li>Make regular comments </li></ul><ul><li>Suggest links, resources </li></ul><ul><li>Provide advice and feedback </li></ul>BLOGGING FOR MENTORS
  27. 27. <ul><li>I don’t understand it all </li></ul><ul><li>I have to know it all </li></ul>YOUR FEARS
  28. 28. <ul><li>I don’t need to understand it all </li></ul><ul><li>I don’t have to know it all </li></ul><ul><li>I will learn it when I have to </li></ul>YOUR NEW MINDSET
  29. 29. <ul><li>You can show me how </li></ul><ul><li>BUT </li></ul><ul><li>I need to know why </li></ul>YOUR NEW MINDSET
  30. 30. EDUCAUSE. 2007. The Horizon Report . New Media Consortium and the EDUCAUSE Learning Initiative. http://www.educause.edu/ir/library/pdf/CSD4781.pdf. Accessed 10 October 2007 . FutureLab. 2007. 2020 and beyond. Future scenarios for educating in the age of new technologies. http://www.futurelab.org.uk/resources/documents/opening_education/2020_and_beyond.pdf. Accessed 10 October 2007 . FutureLab. 2006. Towards new learning networks. http://www.futurelab.org.uk/resources/documents/opening_education/Learning_Networks_report.pdf . Accessed 10 October 2007. Friedman, Thomas. 2007 [2005] The World is Flat. A brief history of the 21 st century . Penguin. Hartman, Joel, Patsy Moskal, and Chuck Dziuban. 2005. Preparing the academy of today for the learner of tomorrow. In Diane G. Oblinger and James L. Oblinger (eds) Educating the Net Generation . 6.1 – 6.15. Johnson, Larry. 2006. The sea change before us. EDUCAUSE Review , March/April 2006: 72-3. http://www.educause.edu/ir/library/pdf/erm0628.pdf . Accessed 10 October 2007 REFERENCES
  31. 31. Lankshear, Colin and Michele Knobel. 2006. Blogging as participation: the active sociality of a new literacy. http://www.geocities.com/c.lankshear/bloggingparticipation.pdf. Accessed 10 October 2007 . Masie Center. 2008. The Voice of the Learner. How employees learn in 2008. http://www.masieweb.com/voicesurvey . Accessed 25 July 2008. Mills, Gareth. 2006. The art of assessment. Looking forward to revision? Vision 3: 15-17. http://www.futurelab.org.uk/resources/documents/vision/VISION_03.pdf . Accessed 10 October 2007. O’Reilly, Tim. 2005. What Is Web 2.0. Design Patterns and Business Models for the Next Generation of Software. http://www.oreilly.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html .Accessed 10 October 2007. Oblinger, Diane G. and Brian L. Hawkins. 2006a. The myth about student competency. EDUCAUSE Review , March/April 2006: 12-3. http://www.educause.edu/ir/library/pdf/erm0627.pdf . Accessed 10 October 2007. REFERENCES
  32. 32. Oblinger, Diane G. and Brian L. Hawkins. 2006b. The myth about the digital divide. EDUCAUSE Review , July/August 2006: 12-3. http://www.educause.edu/ir/library/pdf/erm0647.pdf . Accessed 10 October 2007. Pletka, Bob. 2007. Educating the Net Generation. How to engage students in the 21 st century . Santa Monica Press. Prensky, Marc. 2001. Digital Natives, Digital Immigrants. On the Horizon , 9 (5): 1-6. Price, Ken. n.d. http://www.edna.edu.au/edna/webdav/site/myjahiasite/shared/workshops/Web2_Price.ppt . Accessed 10 October 2007. Pabon, Ulises. 2007. The Future of Work: Reflections on the next global stage. www.oaq.ch/pub/de/documents/Pabon_article.pdf .Accessed 25 July 2008. QCA. n.d. Futures. Meeting the challenge. Qualifications and Curriculum Authority. Pamphlett. http://www.qca.org.uk/libraryAssets/media/11493_futures_meeting_the_challenge.pdf . Accessed 10 October 2007. REFERENCES
  33. 33. Sachs, Judyth. 2006. Technology as a tool or tyrant: universities responding to the challenges of learning and teaching in an information rich environment. Paper presented at Global Summit 2006: technology connected futures. http://www.educationau.edu.au/jahia/webdav/site/myjahiasite/shared/globalsummit/gsS2006_sachs.pdf . Accessed 10 October 2007. Small, Annika. 2007. Welcome to Vision. Vision , Summer/Autumn 2007. Veen, Wim and Ben Vrakking. 2007. Homo Zappiens: Growing up in a digital age . Continuum. Vision. 2006. Here, there and everywhere. The impact of pervasive and ambient technology on education. Vision 3: 1-3. http://www.futurelab.org.uk/resources/documents/vision/VISION_03.pdf . Accessed 10 October 2007. Vision. 2005. The future of mobile technology: learning ‘on the run’? Vision 1: 11-3. http://www.futurelab.org.uk/resources/documents/vision/VISION_01.pdf . Accessed 10 October 2007. REFERENCES
  34. 34. LICENCE
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