Lead the Enterprise Social Revolution #gd13

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Presented at Kodak Global Directions 2013
September 25, 2013

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Lead the Enterprise Social Revolution #gd13

  1. 1. The Revolution is Here Do More w/ Less Social Collaboration Speed of Business BYOD
  2. 2. Pervasive Adoption of Social Tools 84% of organizations have remote workers Changes how we work 65%of companies are deploying at least one social software tool Always on -- Consumers use an average of 4devices every day 20% expect a response within one hour via social media Rise of the social consumer 44% of consumers complain via social media Humans have an intrinsic drive to engage and connect We organize into communities to get things done - at home, and at work Modern social capabilities remove the barriers of geography and time
  3. 3. enhancing
  4. 4. The Value of Enterprise Social Business Agility Employee Engagement Team Collaboration Connected Organization
  5. 5. 7 Why won’t 
 this one fit?
  6. 6. Why Training Alone Is Not Working
  7. 7. Sustainable Adoption Goals
  8. 8. 5 Steps to Sustainable Adoption
  9. 9. It’s All About Business Value Expedite Innovation Facilitate Engagement Financial Gains $
  10. 10. Social is about empowering bottom-up organization Individuals | Communities | Groups to make 
 top-down business goals successful Increase Revenue | Lower Costs | Reduce Turnover
  11. 11. Identify solutions, don’t showcase features
  12. 12. Go After Low Hanging Fruits
  13. 13. 17 Prioritize
  14. 14. IT Can You Handle This?
  15. 15. Engage Key Business Groups Corporate Communications Human Resources
  16. 16. Leverage Existing Resources Training Industry Practices Governance Plan Use Cases
  17. 17. 22
  18. 18. Essential Components §  §  §  §  §  §  §  §  § 
  19. 19. What Does 
 Winning 
 Look Like?
  20. 20. Deliver Contextual User Training
  21. 21. Self-Service Support
  22. 22. 30
  23. 23. Regular Adoption Activities
  24. 24. Lather, Rinse, Repeat Knowledge Co-Creation Adoption Activities Enterprise Social Journey Contextual Training Business Solutions Governance Executive Commitment Relevant Governance
  25. 25. 5 Steps to Sustainable Adoption
  26. 26. What Does 
 It Take 
 to Win?
  27. 27. Resources Get Started with the SharePoint Use Case Catalog http://aka.ms/spuc Check-out Yammer Social Journey Guide https://about.yammer.com/social-journey Read the SharePoint Adoption Guide by the experts http://aka.ms/spadoptwp 
 Contact Innovative-e to learn more about sustainable adoption info@innovative-e.com
  28. 28. Questions?
  29. 29. thank you thank you

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