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Lead the Enterprise Social Revolution #gd13

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Presented at Kodak Global Directions 2013 ...

Presented at Kodak Global Directions 2013
September 25, 2013

More in: Technology , Business
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  • 1. The Revolution is Here Do More w/ Less Social Collaboration Speed of Business BYOD
  • 2. Pervasive Adoption of Social Tools 84% of organizations have remote workers Changes how we work 65%of companies are deploying at least one social software tool Always on -- Consumers use an average of 4devices every day 20% expect a response within one hour via social media Rise of the social consumer 44% of consumers complain via social media Humans have an intrinsic drive to engage and connect We organize into communities to get things done - at home, and at work Modern social capabilities remove the barriers of geography and time
  • 3. enhancing
  • 4. The Value of Enterprise Social Business Agility Employee Engagement Team Collaboration Connected Organization
  • 5. 7 Why won’t 
 this one fit?
  • 6. Why Training Alone Is Not Working
  • 7. Sustainable Adoption Goals
  • 8. 5 Steps to Sustainable Adoption
  • 9. It’s All About Business Value Expedite Innovation Facilitate Engagement Financial Gains $
  • 10. Social is about empowering bottom-up organization Individuals | Communities | Groups to make 
 top-down business goals successful Increase Revenue | Lower Costs | Reduce Turnover
  • 11. Identify solutions, don’t showcase features
  • 12. Go After Low Hanging Fruits
  • 13. 17 Prioritize
  • 14. IT Can You Handle This?
  • 15. Engage Key Business Groups Corporate Communications Human Resources
  • 16. Leverage Existing Resources Training Industry Practices Governance Plan Use Cases
  • 17. 22
  • 18. Essential Components §  §  §  §  §  §  §  §  § 
  • 19. What Does 
 Winning 
 Look Like?
  • 20. Deliver Contextual User Training
  • 21. Self-Service Support
  • 22. 30
  • 23. Regular Adoption Activities
  • 24. Lather, Rinse, Repeat Knowledge Co-Creation Adoption Activities Enterprise Social Journey Contextual Training Business Solutions Governance Executive Commitment Relevant Governance
  • 25. 5 Steps to Sustainable Adoption
  • 26. What Does 
 It Take 
 to Win?
  • 27. Resources Get Started with the SharePoint Use Case Catalog http://aka.ms/spuc Check-out Yammer Social Journey Guide https://about.yammer.com/social-journey Read the SharePoint Adoption Guide by the experts http://aka.ms/spadoptwp 
 Contact Innovative-e to learn more about sustainable adoption info@innovative-e.com
  • 28. Questions?
  • 29. thank you thank you