I’m Dux
3
Why won’t 

this one fit?
Why Training Alone Is Not Working
6
Sustainable SharePoint Adoption (SSA)
Four Phases of SSA
Executive Ignorance is Not Bliss
It’s All About Business Value
Expedite Innovation
 Facilitate Engagement 
Financial Gains
$
Identify solutions, don’t showcase features
Involve Key Business Stakeholders
ž  Identify business needs
ž  Review existing collaboration patterns & tools
ž  Autom...
15
Prioritize
IT Can You Handle This?
Engage Key Business Groups

Corporate
Communicators

Human
Resources
Identify Existing SharePoint Resources
Training
User Management Plan
Governance Plan
Release Management Plan
20
Establish Support Model
ž  Self-Service
ž  Site Managers
ž  IT addresses higher level support
Develop Contextual User Training 
ž  Site Managers
ž  Business Users
Deliver Contextual User Training
ž  Make it engaging
ž  Give homework
Activity: SharePoint Jeopardy
28
Self-Service FAQ
Regular Adoption Activities
32
ž  Lunch and Learns
ž  Corporate Communications
Coach and Mentor
Four Phases of SSA
What Does It Take to Win?
http://www.innovative-e.com/artifacts/customer/Enterprise%20Adoption%20JS.pdf
dux.sy@innovative-e.com
http://twitter.com/meetdux
http://innovative-e.com
thank
you
thank you
How to Drive Sustainable SharePoint Adoption #iaspug
How to Drive Sustainable SharePoint Adoption #iaspug
How to Drive Sustainable SharePoint Adoption #iaspug
How to Drive Sustainable SharePoint Adoption #iaspug
How to Drive Sustainable SharePoint Adoption #iaspug
How to Drive Sustainable SharePoint Adoption #iaspug
How to Drive Sustainable SharePoint Adoption #iaspug
How to Drive Sustainable SharePoint Adoption #iaspug
How to Drive Sustainable SharePoint Adoption #iaspug
How to Drive Sustainable SharePoint Adoption #iaspug
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How to Drive Sustainable SharePoint Adoption #iaspug

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How to Drive Sustainable SharePoint Adoption #iaspug

  1. 1. How to Drive Sustainable SharePoint Adoption Dux Raymond Sy, PMP, MVP Managing Partner Video: http://www.youtube.com/watch?v=9hL6n7JQFYg
  2. 2. I’m Dux
  3. 3. 3 Why won’t 
 this one fit?
  4. 4. Why Training Alone Is Not Working
  5. 5. 6
  6. 6. Sustainable SharePoint Adoption (SSA)
  7. 7. Four Phases of SSA
  8. 8. Executive Ignorance is Not Bliss
  9. 9. It’s All About Business Value Expedite Innovation Facilitate Engagement Financial Gains $
  10. 10. Identify solutions, don’t showcase features
  11. 11. Involve Key Business Stakeholders ž  Identify business needs ž  Review existing collaboration patterns & tools ž  Automate manual business processes
  12. 12. 15 Prioritize
  13. 13. IT Can You Handle This?
  14. 14. Engage Key Business Groups Corporate Communicators Human Resources
  15. 15. Identify Existing SharePoint Resources Training User Management Plan Governance Plan Release Management Plan
  16. 16. 20
  17. 17. Establish Support Model ž  Self-Service ž  Site Managers ž  IT addresses higher level support
  18. 18. Develop Contextual User Training ž  Site Managers ž  Business Users
  19. 19. Deliver Contextual User Training ž  Make it engaging ž  Give homework
  20. 20. Activity: SharePoint Jeopardy
  21. 21. 28
  22. 22. Self-Service FAQ
  23. 23. Regular Adoption Activities 32 ž  Lunch and Learns ž  Corporate Communications
  24. 24. Coach and Mentor
  25. 25. Four Phases of SSA
  26. 26. What Does It Take to Win?
  27. 27. http://www.innovative-e.com/artifacts/customer/Enterprise%20Adoption%20JS.pdf
  28. 28. dux.sy@innovative-e.com http://twitter.com/meetdux http://innovative-e.com
  29. 29. thank you thank you

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