How to Drive Sustainable SharePoint Adoption #iaspug

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  • 1. How to Drive Sustainable SharePoint Adoption Dux Raymond Sy, PMP, MVP Managing Partner Video: http://www.youtube.com/watch?v=9hL6n7JQFYg
  • 2. I’m Dux
  • 3. 3 Why won’t 
 this one fit?
  • 4. Why Training Alone Is Not Working
  • 5. 6
  • 6. Sustainable SharePoint Adoption (SSA)
  • 7. Four Phases of SSA
  • 8. Executive Ignorance is Not Bliss
  • 9. It’s All About Business Value Expedite Innovation Facilitate Engagement Financial Gains $
  • 10. Identify solutions, don’t showcase features
  • 11. Involve Key Business Stakeholders ž  Identify business needs ž  Review existing collaboration patterns & tools ž  Automate manual business processes
  • 12. 15 Prioritize
  • 13. IT Can You Handle This?
  • 14. Engage Key Business Groups Corporate Communicators Human Resources
  • 15. Identify Existing SharePoint Resources Training User Management Plan Governance Plan Release Management Plan
  • 16. 20
  • 17. Establish Support Model ž  Self-Service ž  Site Managers ž  IT addresses higher level support
  • 18. Develop Contextual User Training ž  Site Managers ž  Business Users
  • 19. Deliver Contextual User Training ž  Make it engaging ž  Give homework
  • 20. Activity: SharePoint Jeopardy
  • 21. 28
  • 22. Self-Service FAQ
  • 23. Regular Adoption Activities 32 ž  Lunch and Learns ž  Corporate Communications
  • 24. Coach and Mentor
  • 25. Four Phases of SSA
  • 26. What Does It Take to Win?
  • 27. http://www.innovative-e.com/artifacts/customer/Enterprise%20Adoption%20JS.pdf
  • 28. dux.sy@innovative-e.com http://twitter.com/meetdux http://innovative-e.com
  • 29. thank you thank you