5 Deadly Sins of SharePoint in the Enterprise

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Presented at SharePointFest Denver 2012

Presented at SharePointFest Denver 2012

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  • 1. 5 Deadly Sins ofSharePoint in the Enterprise Dux Raymond Sy, PMP, MVP Video recording: https://vimeo.com/44906710
  • 2. Presentation Objectives¡  In this presentation, you will learn the 5 deadly sins of SharePoint in the Enterprise is and how to best avoid them ¡  Treating governance as a one-time event ¡  IT leadership abdicating responsibility for information architecture and road mapping ¡  Treating user adoption & training as an after thought ¡  Underestimating human resource implications ¡  Failing to educate and engage executives @meetdux #5ds
  • 3. About Innovative-e¡  Focused on maximizing SharePoint technologies to help clients deliver business value and organizational success through ¡  Consulting ¡  Mentoring ¡  Custom Solutions Development ¡  Training ¡  Support¡  Recognized thought leaders in the SharePoint and Project Management communities ¡  For more info: http://innovative-e.com @meetdux #5ds
  • 4. Hi, I’m Dux!§  Managing Partner, Innovative-e §  SharePoint Server MVP §  Author, “SharePoint for Project Management” by O’Reilly Media §  For more information, connect with me §  E-Mail: dux.sy@innovative-e.com §  Twitter: @meetdux §  Blog: meetdux.com @meetdux #5ds
  • 5. Why won’t 
this one fit? @meetdux #share2012
  • 6. application of technology to business opportunities
  • 7. Typical Implementation Scenarios
  • 8. #1 Governance as a One Time Event¡  SharePoint Governance is more than just a document ¡  Importance of SharePoint governance plan in addition to general IT governance ¡  Balance of collaboration capabilities and their benefits vs organizational requirements ¡  Ensuring the plan evolves with the business ¡  Who creates the plan? Who owns the plan? Who enforces the plan? ¡  Defined roles and responsibilities ¡  Making governance part of the training process ¡  Enforcement vs. empowerment approach¡  Sample governance plan ¡  http://spgur.us/IECSPGov @meetdux #5ds
  • 9. Governance Continuum Draconian IT Governed Wild Wild West Control Empowerment Chaos @meetdux #5ds
  • 10. #2 Leadership Not Involved in IA¡  Inability to find information quickly and easily is one of the biggest frustrations ¡  Involve business decision makers on information architecture design is critical ¡  Establish a common language structure can greatly improve findability ¡  Having a defined taxonomy strategy and ongoing management of metadata management ¡  Understanding how to tag information correctly ¡  Will out-of-the-box provide sufficient search capabilities or is a custom solution necessary?¡  See IA design guidance ¡  http://spgur.us/r2Vpv3 @meetdux #5ds
  • 11. SharePoint as a Business Platform @meetdux #5ds
  • 12. #3 Training & Adoption an Afterthought¡  It is common to see IT take a technology first approach and rollout SharePoint with little consideration for the user impact ¡  Engage the business early on – identify and prioritize business solutions ¡  Always remember the WIIFM user mindset ¡  Relevant training approach ¡  Process vs technology focused ¡  Support mechanism¡  See training and adoption resources ¡  http://spgur.us/8sCiVR ¡  http://spgur.us/ogHyvq ¡  http://spgur.us/nXHggs @meetdux #5ds
  • 13. Build solutions, don’t showcase features @meetdux #pc215 #mspc12
  • 14. #4 Underestimate Human Resources¡  Management overlooks how broad SharePoint is and relies on existing personnel with little expertise to deliver platform and business solutions¡  Various skillsets are needed – not just developer and or/admin ¡  Having a SharePoint business analyst is key @meetdux #5ds
  • 15. Realistic Staffing Committed Sponsor + Project Manager IT group • SharePoint developer • SharePoint infrastructure specialist Business group • SharePoint architect • SharePoint business analyst • SharePoint trainer • SharePoint designer @meetdux #5ds
  • 16. #5 Failed Exec Education & Engagement¡  Common theme among IT departments is that SharePoint doesn’t get enough executive attention and support ¡  Executives want the benefits, but fail to make the investments that are necessary¡  Lack of understanding of how SharePoint can deliver business value is the culprit ¡  What are you trying to accomplish and why? ¡  What is the value? If it is quantifiable, then half the battle is won¡  When executives understand the Return portion of the equation, it is much easier to get them to commit to the Investment side @meetdux #5ds
  • 17. Executive SharePoint Ignorance is Not Bliss @meetdux #5ds
  • 18. Questions?
  • 19. Thank Youfor Attendinghttp://innovative-e.com