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5 Deadly Sins of
SharePoint in the Enterprise
              
   Dux Raymond Sy, PMP, MVP




  Video recording: https://vimeo.com/44906710
Presentation Objectives
¡  In this presentation, you will learn the 5 deadly sins of SharePoint in the Enterprise
    is and how to best avoid them 
  ¡  Treating governance as a one-time event
  ¡  IT leadership abdicating responsibility for information architecture and road mapping
  ¡  Treating user adoption & training as an after thought
  ¡  Underestimating human resource implications
  ¡  Failing to educate and engage executives




                                                                                        @meetdux #5ds
About Innovative-e
¡  Focused on maximizing SharePoint technologies to help clients deliver business
    value and organizational success through 
  ¡  Consulting
  ¡  Mentoring
  ¡  Custom Solutions Development 
  ¡  Training
  ¡  Support

¡  Recognized thought leaders in the SharePoint and
    Project Management communities
  ¡  For more info: http://innovative-e.com
  



                                                                              @meetdux #5ds
Hi, I’m Dux!
§        Managing Partner, Innovative-e
      
§        SharePoint Server MVP
      
§    Author, “SharePoint for Project Management”
      by O’Reilly Media
      
§    For more information, connect with me
      §  E-Mail: dux.sy@innovative-e.com
      §  Twitter: @meetdux
      §  Blog: meetdux.com




                                                    @meetdux #5ds
Why won’t 

this one fit?
                 @meetdux #share2012
application of technology to business
  opportunities
Typical Implementation Scenarios
5 Deadly Sins of SharePoint in the Enterprise
#1 Governance as a One Time Event
¡  SharePoint Governance is more than just a document
  ¡  Importance of SharePoint governance plan in addition to general IT governance
  ¡  Balance of collaboration capabilities and their benefits vs organizational requirements
  ¡  Ensuring the plan evolves with the business
  ¡  Who creates the plan? Who owns the plan? Who enforces the plan?
  ¡  Defined roles and responsibilities
  ¡  Making governance part of the training process
  ¡  Enforcement vs. empowerment approach

¡  Sample governance plan
  ¡  http://spgur.us/IECSPGov 
  


                                                                                          @meetdux #5ds
Governance Continuum




      Draconian IT     Governed    Wild Wild West
        Control      Empowerment       Chaos




                                                    @meetdux #5ds
#2 Leadership Not Involved in IA
¡  Inability to find information quickly and easily is one of the biggest frustrations
  ¡  Involve business decision makers on information architecture design is critical
  ¡  Establish a common language structure can
      greatly improve findability
  ¡  Having a defined taxonomy strategy and ongoing
      management of metadata management 
  ¡  Understanding how to tag information correctly 
  ¡  Will out-of-the-box provide sufficient search
      capabilities or is a custom solution necessary?

¡  See IA design guidance
  ¡  http://spgur.us/r2Vpv3 



                                                                                         @meetdux #5ds
SharePoint as a Business Platform




                                     @meetdux #5ds
#3 Training & Adoption an Afterthought
¡  It is common to see IT take a technology first approach and rollout SharePoint
    with little consideration for the user impact
  ¡  Engage the business early on – identify and prioritize business solutions
  ¡  Always remember the WIIFM user mindset
  ¡  Relevant training approach
    ¡  Process vs technology focused
  ¡  Support mechanism

¡  See training and adoption resources
  ¡  http://spgur.us/8sCiVR 
  ¡  http://spgur.us/ogHyvq 
  ¡  http://spgur.us/nXHggs 

                                                                                   @meetdux #5ds
Build solutions, don’t showcase features




                                 @meetdux #pc215 #mspc12
#4 Underestimate Human Resources
¡  Management overlooks how broad SharePoint is and relies on existing personnel
    with little expertise to deliver platform and business solutions

¡  Various skillsets are needed – not just developer
    and or/admin 

¡  Having a SharePoint business analyst is key
  




                                                                           @meetdux #5ds
Realistic Staffing                    
                                           Committed Sponsor
                                                    +
                                            Project Manager




          IT group
          • SharePoint developer
          • SharePoint infrastructure specialist   Business group
          • SharePoint architect
                                                   • SharePoint business analyst
                                                   • SharePoint trainer
                                                   • SharePoint designer




                                                                                   @meetdux #5ds
#5 Failed Exec Education & Engagement
¡  Common theme among IT departments is that SharePoint doesn’t get enough
    executive attention and support
  ¡  Executives want the benefits, but fail to make the investments that are necessary

¡  Lack of understanding of how SharePoint can deliver business value is the culprit
  ¡  What are you trying to accomplish and why? 
  ¡  What is the value? If it is quantifiable, then half the battle is won

¡  When executives understand the Return portion of the equation, it is much easier
    to get them to commit to the Investment side




                                                                                           @meetdux #5ds
Executive SharePoint Ignorance is Not Bliss




                                               @meetdux #5ds
Questions?
Thank You
for Attending




http://innovative-e.com

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5 Deadly Sins of SharePoint in the Enterprise

  • 1. 5 Deadly Sins of SharePoint in the Enterprise Dux Raymond Sy, PMP, MVP Video recording: https://vimeo.com/44906710
  • 2. Presentation Objectives ¡  In this presentation, you will learn the 5 deadly sins of SharePoint in the Enterprise is and how to best avoid them ¡  Treating governance as a one-time event ¡  IT leadership abdicating responsibility for information architecture and road mapping ¡  Treating user adoption & training as an after thought ¡  Underestimating human resource implications ¡  Failing to educate and engage executives @meetdux #5ds
  • 3. About Innovative-e ¡  Focused on maximizing SharePoint technologies to help clients deliver business value and organizational success through ¡  Consulting ¡  Mentoring ¡  Custom Solutions Development ¡  Training ¡  Support ¡  Recognized thought leaders in the SharePoint and Project Management communities ¡  For more info: http://innovative-e.com @meetdux #5ds
  • 4. Hi, I’m Dux! §  Managing Partner, Innovative-e §  SharePoint Server MVP §  Author, “SharePoint for Project Management” by O’Reilly Media §  For more information, connect with me §  E-Mail: dux.sy@innovative-e.com §  Twitter: @meetdux §  Blog: meetdux.com @meetdux #5ds
  • 5. Why won’t 
 this one fit? @meetdux #share2012
  • 6. application of technology to business opportunities
  • 9. #1 Governance as a One Time Event ¡  SharePoint Governance is more than just a document ¡  Importance of SharePoint governance plan in addition to general IT governance ¡  Balance of collaboration capabilities and their benefits vs organizational requirements ¡  Ensuring the plan evolves with the business ¡  Who creates the plan? Who owns the plan? Who enforces the plan? ¡  Defined roles and responsibilities ¡  Making governance part of the training process ¡  Enforcement vs. empowerment approach ¡  Sample governance plan ¡  http://spgur.us/IECSPGov @meetdux #5ds
  • 10. Governance Continuum Draconian IT Governed Wild Wild West Control Empowerment Chaos @meetdux #5ds
  • 11. #2 Leadership Not Involved in IA ¡  Inability to find information quickly and easily is one of the biggest frustrations ¡  Involve business decision makers on information architecture design is critical ¡  Establish a common language structure can greatly improve findability ¡  Having a defined taxonomy strategy and ongoing management of metadata management ¡  Understanding how to tag information correctly ¡  Will out-of-the-box provide sufficient search capabilities or is a custom solution necessary? ¡  See IA design guidance ¡  http://spgur.us/r2Vpv3 @meetdux #5ds
  • 12. SharePoint as a Business Platform @meetdux #5ds
  • 13. #3 Training & Adoption an Afterthought ¡  It is common to see IT take a technology first approach and rollout SharePoint with little consideration for the user impact ¡  Engage the business early on – identify and prioritize business solutions ¡  Always remember the WIIFM user mindset ¡  Relevant training approach ¡  Process vs technology focused ¡  Support mechanism ¡  See training and adoption resources ¡  http://spgur.us/8sCiVR ¡  http://spgur.us/ogHyvq ¡  http://spgur.us/nXHggs @meetdux #5ds
  • 14. Build solutions, don’t showcase features @meetdux #pc215 #mspc12
  • 15. #4 Underestimate Human Resources ¡  Management overlooks how broad SharePoint is and relies on existing personnel with little expertise to deliver platform and business solutions ¡  Various skillsets are needed – not just developer and or/admin ¡  Having a SharePoint business analyst is key @meetdux #5ds
  • 16. Realistic Staffing Committed Sponsor + Project Manager IT group • SharePoint developer • SharePoint infrastructure specialist Business group • SharePoint architect • SharePoint business analyst • SharePoint trainer • SharePoint designer @meetdux #5ds
  • 17. #5 Failed Exec Education & Engagement ¡  Common theme among IT departments is that SharePoint doesn’t get enough executive attention and support ¡  Executives want the benefits, but fail to make the investments that are necessary ¡  Lack of understanding of how SharePoint can deliver business value is the culprit ¡  What are you trying to accomplish and why? ¡  What is the value? If it is quantifiable, then half the battle is won ¡  When executives understand the Return portion of the equation, it is much easier to get them to commit to the Investment side @meetdux #5ds
  • 18. Executive SharePoint Ignorance is Not Bliss @meetdux #5ds