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Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
Adventist Health: The strategic planning process at AHCVN
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Adventist Health: The strategic planning process at AHCVN

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Randy Dodd …

Randy Dodd
Vice President
Strategy Development

Published in: Health & Medicine, Business
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  • 1. Randy Dodd Vice President Strategy Development
  • 2. ◦ 17 hospitals in California, Oregon, Hawaii and Washington ◦ 20,000 employees ◦ 2,600 beds ◦ More than 130 physician and rural health clinics ◦ 14 home care agencies ◦ Four joint-venture retirement centers
  • 3.  A-rated by S&P  $2.71 billion in assets  $2.17 billion in net patient revenue
  • 4. Adventist Health Central Valley Network Population – 408,780 3000 Square Miles 31 Zip Codes 4 Hospitals 297 IP Beds 23 Rural Health Clinics
  • 5. Dinub a Adventist Health Central California Network Total Market Area 30 Miles
  • 6. Dinub a Adventist Health Central California Network Population Density H H H H 30 Miles
  • 7.  2007 Fresno Bee - Business of the Year  2009 & 2010 - Silver CAPE Award Winner  2010 Kings Economic Development President’s Award  2010 New 142 Bed Acute Care Hospital  2011 Hanford Chamber of Commerce - Business of the Year  2011 Selma Chamber of Commerce - Business of the Year
  • 8. “Planning is bringing the future into the present so that you can do something about it now” Alan Lakein
  • 9. Strategy is a starting point for the chain reaction of "change". -Business One Consulting Strategy is a deliberate choice to take a different fork in the road.
  • 10.  The essence of strategy is choosing a unique and valuable position rooted in systems of activities that are difficult to match. -Michael E. Porter
  • 11.  Strategic planning is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy.  In order to determine the direction of the organization, it is necessary to understand its current position and the possible avenues through which it can pursue a particular course of action.  Generally, strategic planning deals with at least one of three key questions: ◦ "What do we do?" ◦ "For whom do we do it?" ◦ "How do we excel?"
  • 12. "82% of Fortune 500 CEO's surveyed indicated that they feel their organization did an effective job of strategic planning. Only 14% of the same CEO's indicated that their organization did an effective job of implementing the strategy." Forbes Magazine
  • 13. The difference between the Winners and the “also ran”, is how well they execute their strategies.
  • 14.  Lack of Ownership  An Event not a Process  Lack of Empowerment  Plan Does not Influence Decision Making  Lack of Accountability  Lack of Communication  Lack of Engagement  Too Overwhelming or Too Aggressive  No Buy In  Only Discussed Annually  The Performance Measures are not Linked to the Strategies
  • 15. Mission, Vision & Values Vision –What we DREAM. Business vision is defined as a shared view of future reality, what a group of people wish to see their business be or become. Values – Who we ARE. Business values are defined as statements of shared core belief and commitment that guide decision-making across an organization. Mission – What we DO. Business mission is a shared sense of business purpose, the reason for the existence of the business entity.
  • 16. The job of the Strategic Plan is to Fulfill the Vision of the Organization The job of the Strategic Plan is to Fulfill the Vision of the Organization
  • 17. Strategic Analysis Strategy Development Strategy Deployment Strategy Achievement Strategy Improvement
  • 18.  Assess your current location  Determine your destination  Map the journey  Check your rations and crew  Forecast hazards and weather conditions  Start sailing  Check progress  Make adjustments as necessary
  • 19.  To travel the world to experience new cultures with the intent of expanding personal vision, increasing culture awareness and sensitivity, reestablishing personal priorities and awakening spiritual senses.
  • 20.  Visit 50 Countries  Personally Participate in 10 Mission Trips  Involve Family in 5 Mission Trips
  • 21.  How many countries are there?  Which ones are my priority?  Which ones are the priority of my family?  What will it cost?  What are some barriers to travel?  Who will go?  What’s the best time of year to visit?  What will we do when we get there?
  • 22. Afghanistan - Kabul Albania - Tirane Algeria - Algiers Andorra - Andorra la Vella Angola - Luanda Antigua and Barbuda - Saint John's Argentina - Buenos Aires Armenia - Yerevan Australia - Canberra Austria - Vienna Azerbaijan - Baku The Bahamas - Nassau Bahrain - Manama Bangladesh - Dhaka Barbados - Bridgetown Belarus - Minsk Belgium - Brussels Belize - Belmopan Benin - Porto-Novo Bhutan - Thimphu Bolivia - La Paz (administrative); Sucre (judicial) Bosnia and Herzegovina - Sarajevo Botswana - Gaborone Brazil - Brasilia Brunei - Bandar Seri Begawan Bulgaria - Sofia Burkina Faso - Ouagadougou Burundi - Bujumbura Cambodia - Phnom Penh Cameroon - Yaounde Canada - Ottawa Cape Verde - Praia Central African Republic - Bangui Chad - N'Djamena Chile - Santiago China - Beijing Colombia - Bogota Comoros - Moroni Congo, Republic of the - Brazzaville Congo, Democratic Republic of the - Kinshasa Costa Rica - San Jose Cote d'Ivoire - Yamoussoukro (official); Abidjan (de facto) Croatia - Zagreb Cuba - Havana Cyprus - Nicosia Czech Republic - Prague Denmark - Copenhagen Djibouti - Djibouti Dominica - Roseau Dominican Republic - Santo Domingo East Timor (Timor-Leste) - Dili Ecuador - Quito Egypt - Cairo El Salvador - San Salvador Equatorial Guinea - Malabo Eritrea - Asmara Estonia - Tallinn Ethiopia - Addis Ababa Fiji - Suva Finland - Helsinki France - Paris Gabon - Libreville The Gambia - Banjul Georgia - Tbilisi Germany - Berlin Ghana - Accra Oman - Muscat Pakistan - Islamabad Palau - Melekeok Panama - Panama City Papua New Guinea - Port Moresby Paraguay - Asuncion Peru - Lima Philippines - Manila Poland - Warsaw Portugal - Lisbon Qatar - Doha Romania - Bucharest Russia - Moscow Rwanda - Kigali Saint Kitts and Nevis - Basseterre Saint Lucia - Castries Saint Vincent and the Grenadines - Kingstown Samoa - Apia San Marino - San Marino Sao Tome and Principe - Sao Tome Saudi Arabia - Riyadh Senegal - Dakar Serbia - Belgrade Seychelles - Victoria Sierra Leone - Freetown Singapore - Singapore Slovakia - Bratislava Slovenia - Ljubljana Solomon Islands - Honiara Somalia - Mogadishu South Africa - Pretoria (administrative); Cape Town (legislative); Bloemfontein (judiciary) South Sudan - Juba (Relocating to Ramciel) Spain - Madrid Sri Lanka - Colombo; Sri Jayewardenepura Kotte (legislative) Sudan - Khartoum Suriname - Paramaribo Swaziland - Mbabane Sweden - Stockholm Switzerland - Bern Syria - Damascus Taiwan - Taipei Tajikistan - Dushanbe Tanzania - Dar es Salaam; Dodoma (legislative) Thailand - Bangkok Togo - Lome Tonga - Nuku'alofa Trinidad and Tobago - Port-of-Spain Tunisia - Tunis Turkey - Ankara Turkmenistan - Ashgabat Tuvalu - Vaiaku village, Funafuti province Uganda - Kampala Ukraine - Kyiv United Arab Emirates - Abu Dhabi United Kingdom - London United States of America - Washington D.C. Uruguay - Montevideo Uzbekistan - Tashkent Vanuatu - Port-Vila Vatican City (Holy See) - Vatican City Venezuela - Caracas Vietnam - Hanoi Yemen - Sanaa Zambia - Lusaka Zimbabwe - Harare Greece - Athens Grenada - Saint George's Guatemala - Guatemala City Guinea - Conakry Guinea-Bissau - Bissau Guyana - Georgetown Haiti - Port-au-Prince Honduras - Tegucigalpa Hungary - Budapest Iceland - Reykjavik India - New Delhi Indonesia - Jakarta Iran - Tehran Iraq - Baghdad Ireland - Dublin Israel - Jerusalem* Italy - Rome Jamaica - Kingston Japan - Tokyo Jordan - Amman Kazakhstan - Astana Kenya - Nairobi Kiribati - Tarawa Atoll Korea, North - Pyongyang Korea, South - Seoul Kosovo - Pristina Kuwait - Kuwait City Kyrgyzstan - Bishkek Laos - Vientiane Latvia - Riga Lebanon - Beirut Lesotho - Maseru Liberia - Monrovia Libya - Tripoli Liechtenstein - Vaduz Lithuania - Vilnius Luxembourg - Luxembourg Macedonia - Skopje Madagascar - Antananarivo Malawi - Lilongwe Malaysia - Kuala Lumpur Maldives - Male Mali - Bamako Malta - Valletta Marshall Islands - Majuro Mauritania - Nouakchott Mauritius - Port Louis Mexico - Mexico City Micronesia, Federated States of - Palikir Moldova - Chisinau Monaco - Monaco Mongolia - Ulaanbaatar Montenegro - Podgorica Morocco - Rabat Mozambique - Maputo Myanmar (Burma) - Rangoon (Yangon); Naypyidaw or Nay Pyi Taw (administrative) Namibia - Windhoek Nauru - no official capital; government offices in Yaren District Nepal - Kathmandu Netherlands - Amsterdam; The Hague (seat of government) New Zealand - Wellington Nicaragua - Managua Niger - Niamey Nigeria - Abuja Norway - Oslo 196 Countries in The World
  • 23.  South Africa  Italy  France  The Netherlands  Egypt  Russia  China  The Philippines  Japan  Ireland  England  Australia  The Caribbean  The Bahamas  Hawaii  Alaska  Niagara Falls  Mount Rushmore  The Grand Canyon  Washington DC  New York  Puerto Rico  Guatemala  New Zealand
  • 24.  Mission or Vacation?  Cost  Time away from work or school  Adult vacation or family  Best time to visit  Planning time needed  Quiet vacation  On the go vacation  Golf  Scuba  Beaches  Mountains  Skiing  Fishing  Number of destinations  Cruise, resort, B&B  Passports  Safety  Exchange rate  Language  Weather
  • 25.  South Africa  Italy  France  The Netherlands  Egypt  Russia  China  The Philippines  Japan  Ireland  England  Australia  The Caribbean  The Bahamas  Hawaii  Alaska  Niagara Falls  Mount Rushmore  The Grand Canyon  Washington DC  New York  Puerto Rico  Guatemala  New Zealand
  • 26. Which islands? Eastern, Western, Southern? What mode of travel - Air, Cruise ship?
  • 27.  Budgeting  Travel Plans  Passports  Scuba Certifications  Weather Forecasting  House sitting  PTO Request  Hotel  Ground Travel to and from Port  Activity Plans  Research Safety Climate
  • 28. Me My Wife  Golf  Scuba  Beach  Fishing  Exploring  Golf  Golf  Golf  Beach  Shopping
  • 29.  Cruise  June 30 – July 8  Eastern Caribbean  1-Stop Flight to Fort Lauderdale, Florida  1 Night Hotel Stay  3 Days at Sea  1 Round of Golf  1 Day on the Beach  1 Day Shopping  1 Day Adventuring
  • 30.  Unforeseen & Unanticipated Issues  Financial Limitations  Lack of Commitment to the Plan  Lack of Alignment  Hidden Agendas  Difficulty in Implementing  Mistakes  Poor Communication  Lack of Accountability  Poor Timing  Scope Creep  Inadequate Resourcing  Inadequate Capacity & Capability
  • 31.  Course Conditions  Performance Consistency  Weather  Tee Placements  Pin Placements  Playing Partners  Stress Level  Equipment  Ability to Adjust to New Information  Skill Level
  • 32. The Plan - 5 Actual - 7
  • 33. Be Agile!
  • 34. Strategic Analysis Strategy Development Strategy Deployment Strategy Achievement Strategy Improvement
  • 35.  Environmental Assessment Report ◦ Financial Condition ◦ Voice of the Customer  Patient Satisfaction  Complaints  Community Needs Assessment ◦ Voice of the NON-Customer  Focus Groups  Community Survey ◦ Workforce Analysis  Employee Satisfaction  Employee Capability  Physician Satisfaction  Physician Inventory  Volunteer Satisfaction  Volunteer Capability  Leading Indicators – Turnover, Sick Days, Workers Comp Claims
  • 36.  Environmental Assessment Report (Continued) ◦ Key Stakeholder Input  Vendors  Suppliers ◦ CAPE Feedback OFI’s ◦ Regulatory Environment ◦ Competitive Environment ◦ SWOT Analysis, Strategic Advantages, Strategic Challenges ◦ Market Forecast  Top Industry Innovations  Distribute All Data to Strategic Planning Participants for Review
  • 37.  Annual Strategic Planning Retreat ◦ Mission, Vision and Values Statements Review ◦ Core Competencies ◦ Data Analysis Findings – New Strategic Directions ◦ Develop Strategic Objectives ◦ Develop Org-Wide Goals
  • 38.  Plan Approval – Board of Directors  Deployment Retreat  Action Planning and Owner Assignments  Capability & Capacity Coordination ◦ Capital Budget ◦ Operating Budget ◦ Human Resources  Communication Plan  Departmental / Director Goal Setting
  • 39.  Systematic Performance Review ◦ Accountability Management (Active Strategy) ◦ President’s Council – Monthly Review, Learning ◦ Board Review – Bi-Monthly Review  Plan Adjustments (Agility) ◦ New Action Plans to Correct or Accelerate Progress ◦ Mid-Game Changes  Respond to New Challenges & New Opportunities
  • 40.  Annual Strategic Planning Process Review ◦ Past Performance Review ◦ Whole Process Review ◦ President’s Council Review of Process ◦ Board Chair Review ◦ Board Review  New Innovations ◦ Conference Attendance
  • 41. Strategic Analysis Strategy Development Strategy Deployment Strategy Achievement Strategy Improvement
  • 42. ?

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