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MULTI-CHANNEL SHOPPER LOYALTYencourage exploration and engagement - ever ywhere!
Loyalty marketing grows engagement and revenue...“Companies that enjoy the ‘loyalty effect’ grow at better than twice the ...
WE’RE NOT YOUR STANDARD LOYALTY COMPANY
WE ARE A RECOGNITION & REWARDS PLATFORM              Users earn points for interactions              wherever they occur  ...
PROBLEMToday AVERAGE JOE looks like multiple people across the your ecosystemUnknown??   Average Joe   AJ176       AJNYCPe...
SOLUTIONWe sit on top of your Ecosystem, TYING together your consumers andIDENTIFYING your top advocates                  ...
A RETAIL REWARDS PROGRAMUsers can view all rewardsactivity in one placeThe Rewards section shares user activities aswell a...
POINTS DRIVE ACTIONSReward consumers for actions that are important to you andachieve your brand business objectives      ...
DRIVE COMMERCEIncentivizing purchaseshelp increase salesconversionsWe integrate with both onlineand off-line POS systems t...
USER’S GET REAL REWARDSPoints are redeemed for status,                                      1       2access and real-world...
A HOLISTIC VIEW OF CUSTOMERS
SOCIAL NETWORKSSocial posts are viewable to a new extended network of potentialbrand users; each Friend or Follower being ...
EMAIL CAMPAIGNSLoyalty is the new CRM andwe all you to close the loopwith usersAll audience data is tied into the campaign...
ANALYZECrowdTwist provides acomplete view of usersacross platforms connectingthe online, mobile andphysical worldAnalyze r...
CROWDTWIST LOYALTY PLATFORM                                                                                    track      ...
ABOUT USWe are a New York                         our clients   our buzzCity-based SocialLoyalty and RewardsPlatformWe bel...
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Irving

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Transcript of "Irving"

  1. 1. MULTI-CHANNEL SHOPPER LOYALTYencourage exploration and engagement - ever ywhere!
  2. 2. Loyalty marketing grows engagement and revenue...“Companies that enjoy the ‘loyalty effect’ grow at better than twice the average for their industry.”- Bain Loyalty Study, 2008
  3. 3. WE’RE NOT YOUR STANDARD LOYALTY COMPANY
  4. 4. WE ARE A RECOGNITION & REWARDS PLATFORM Users earn points for interactions wherever they occur Users achieve status, access and real rewards Aggregate data across your brand’s ecosystem Identify high Impact users and actionable metrics
  5. 5. PROBLEMToday AVERAGE JOE looks like multiple people across the your ecosystemUnknown?? Average Joe AJ176 AJNYCPerforming MULTIPLE different activities around your brandMaking it IMPOSSIBLE to measure his contribution
  6. 6. SOLUTIONWe sit on top of your Ecosystem, TYING together your consumers andIDENTIFYING your top advocates mobile foursquare in-store website email newsletters facebook twitter
  7. 7. A RETAIL REWARDS PROGRAMUsers can view all rewardsactivity in one placeThe Rewards section shares user activities aswell as the activities of other usersUsers can easily see other activities they cando to earn more points and gain new status
  8. 8. POINTS DRIVE ACTIONSReward consumers for actions that are important to you andachieve your brand business objectives Increase customer acquisition and award points to members Invite Your Friends for getting others to sign-up Get points when they sign up for Rewards Program Build-out your customer profile by awarding points for Connect to Facebook sharing informationGet points for syncing your account to Brand Rewards Increase sales conversions and bag-size by incentivizing Make a Purchase for purchasesGet points for buying Brand products
  9. 9. DRIVE COMMERCEIncentivizing purchaseshelp increase salesconversionsWe integrate with both onlineand off-line POS systems toaward users points for theirbrowsing and purchasingAwards cause overspend onredemptions
  10. 10. USER’S GET REAL REWARDSPoints are redeemed for status, 1 2access and real-world goods and 3experiences • VIP experiences 4 • Merchandise 5 6 • Donations to charity • Social status • And much more....
  11. 11. A HOLISTIC VIEW OF CUSTOMERS
  12. 12. SOCIAL NETWORKSSocial posts are viewable to a new extended network of potentialbrand users; each Friend or Follower being a new impression andcapable of driving engagement
  13. 13. EMAIL CAMPAIGNSLoyalty is the new CRM andwe all you to close the loopwith usersAll audience data is tied into the campaignmanagement tool driving users back to the loyaltyexperience and further increasing engagementAutomated email campaigns keep members active
  14. 14. ANALYZECrowdTwist provides acomplete view of usersacross platforms connectingthe online, mobile andphysical worldAnalyze results & provide actionable metricsMeasure value of all brand interaction acrossa brand’s ecosystemTrack trends & create personalizedcampaigns to improve on goals
  15. 15. CROWDTWIST LOYALTY PLATFORM track Everything you need in order to gain a deep, 360-degree understanding of your audience activate CrowdTwist’s activity engine intelligently tracks consumer interactions with brands within their own site and across other destinations online reward CrowdTwist’s proprietary points engine awards points based on brand priorities which then can be redeemed for discounts, VIP packages, exclusive items and experiencesCONSUMER BENEFITTEAM’S BENEFIT communicate “Smart Campaigns” utilizing CrowdTwist’s personalization lead to higher conversions and engagement inform RS now has real-tracking of their consumers across platforms analyze Actionable reporting created to drive increased engagement, revenue per user and drive future campaigns api CrowdTwist’s API allows to leverage our loyalty capabilities in customized ways across their online properties
  16. 16. ABOUT USWe are a New York our clients our buzzCity-based SocialLoyalty and RewardsPlatformWe believe in the power of loyalty asa marketing tool as well as a revenuedriver.CrowdTwist is a private corporationbacked by leading investors, including:Softbank and Fairhaven Capital
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