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1   © 2011 Forrester Research, Inc. Reproduction Prohibited
The Future of Digital Media Buying
Joanna O’Connell, Senior Analyst



November 7, 2011




2   © 2009 Forrester Research, Inc. Reproduction Prohibited
      2011
It’s more than an evolution in media
    buying. It must be a revolution.




3   © 2011 Forrester Research, Inc. Reproduction Prohibited
Digital media buyers have faced unprecedented
change over the last 15 years
         Mid-1990’s                                                Early-2000’s               Mid-2000’s

    • Small handful of sites                                    • Thousands of sites to   • Millions of sites to
      to choose from                                              choose from               choose from

    • Manual, site level                                        • Manual site level       • Increased reliance on
      negotiation,                                                buying and                growing number of
      management,                                                 management                undifferentiated
      optimization, and                                           continues but…            networks for reach and
      reporting                                                                             efficiency
                                                                • …supplemental reach
    • Focus on content-                                           and efficiency found    • Lack of visibility and
      based buying as a                                           through ad networks       insight frustrates
      proxy to reach                                                                        buyers and their
      desired audience                                          • Continued reliance on     clients
                                                                  content as proxy for
                                                                  audience though         • Increase in audience
                                                                  remarketing is a sign     targeting options;
                                                                  of a changing tide        interest in audience
                                                                                            buying grows




4     © 2011 Forrester Research, Inc. Reproduction Prohibited
Thank you, RMX & MediaMath, for opening my eyes




5   © 2011 Forrester Research, Inc. Reproduction Prohibited
Exchanges and DSPs illuminated issues we didn’t
even know existed
    • Opaque Pricing– undisclosed
      margins (differential between price
      paid to publisher and charged to
                                                                 • Price Transparency – auction based
      buyer) leaving buyers in the dark as
                                                                   media pricing model increases
      to “real” impression value
                                                                   impression-level price transparency
    • Media bundling – impressions
                                                                 • Granularity– cherry picking impressions
      typically sold packaged in bundles
                                                                   allows buyers to choose only those
      of 1000, limiting buyer’s ability to
                                                                   desired impressions and bid at the
      pick and choose only desired
                                                                   impression level, de-averaging pricing
      impressions
                                                                   based on expected return
    • Lack of placement level
                                                                 • Control – buyer can sit “in the driver’s
      transparency – site lists often
                                                                   seat”, making the buying decisions,
      provided, but no guarantee of
                                                                   pulling the optimization levers
      placement on any given site, or site
      level reporting
                                                                 • Insight – more transparent buying,
                                                                   optimization and reporting means
    • Black box optimization –optimization
                                                                   deeper insights and the knowledge
      methods largely opaque to end
                                                                   needed to make repeatable decisions
      buyer; little insight into what drove
      performance and why


6      © 2011 Forrester Research, Inc. Reproduction Prohibited
Transparency




7   © 2011 Forrester Research, Inc. Reproduction Prohibited
Granularity




8   © 2011 Forrester Research, Inc. Reproduction Prohibited
Control




9   © 2011 Forrester Research, Inc. Reproduction Prohibited
Insight




10   © 2011 Forrester Research, Inc. Reproduction Prohibited
Buyers and sellers alike are trying to figure it all out




                                         Trading Desk




                                                                                                       SSPs
                                                         DSPs




                                                                                         Ad Networks




                                                                                                                     Publisher
                         Agency
     Client




                                                                           Exchanges




                                                                        Data Providers
11            © 2011 Forrester Research, Inc. Reproduction Prohibited
                                                                                                              Data
Entrenchment remains an issue
The three martini lunch model has a strong legacy




12   © 2011 Forrester Research, Inc. Reproduction Prohibited
And buyers have been taught to haggle on price




13   © 2011 Forrester Research, Inc. Reproduction Prohibited
The old skills don’t necessarily translate in this new
world




14   © 2011 Forrester Research, Inc. Reproduction Prohibited
Change is painful and happens slowly
Media Partner     Flight                        Placements        CPM       Monthly Spend       Total Spend       Total Impressions
Publisher 1       Jan 1 - March 31              ROS               $ 10.00   $       35,000.00    $     105,000.00          10,500,000
Publisher 2       Jan 1 - March 31              ROS               $ 8.00    $       25,000.00    $      75,000.00           9,375,000
Publisher 3       Jan 1 - March 31              ROS               $ 12.00   $       45,000.00    $     135,000.00          11,250,000
Ad Network 1      Jan 1 - March 31              RON               $ 0.75    $       50,000.00    $     150,000.00         200,000,000
Ad Network 2      Jan 1 - March 31              RON               $ 1.00    $       50,000.00    $     150,000.00         150,000,000
Ad Network 3      Jan 1 - March 31              RON               $ 1.15    $       50,000.00    $     150,000.00         130,434,783
Ad Network 4      Jan 1 - March 31              RON               $ 0.85    $       50,000.00    $     150,000.00         176,470,588
Ad Network 5      Jan 1 - March 31              RON               $ 1.00    $       50,000.00    $     150,000.00         150,000,000
Ad Network 6      Jan 1 - March 31              RON               $ 1.25    $       50,000.00    $     150,000.00         120,000,000
Ad Network 7      Jan 1 - March 31              RON               $ 3.00    $       50,000.00    $     150,000.00          50,000,000
Ad Network 8      Jan 1 - March 31              RON               $ 2.25    $       50,000.00    $     150,000.00          66,666,667
Ad Network 9      Jan 1 - March 31              RON               $ 1.25    $       50,000.00    $     150,000.00         120,000,000
Ad Network 10     Jan 1 - March 31              RON               $ 1.00    $       50,000.00    $     150,000.00         150,000,000
DSP               Jan 1 - March 31              RON               $ 0.75    $       50,000.00    $     150,000.00         200,000,000
Total                                                                                            $ 1,965,000.00         1,544,697,038



                                Loss of Frequency Control
   Overlap                                                                                                  Waste
   15   © 2011 Forrester Research, Inc. Reproduction Prohibited
In the long term, media buyers must specialize

                                                               Strategy




16   © 2011 Forrester Research, Inc. Reproduction Prohibited
Specialization, centralization, and data will rule
       In-house Trading Desk




                                 Data Management and Analytics Platform




                                                                                           Centralized Media Buying Platform
                                                                                                                                                    Online Video




                                                                          Trading Desk
                                                                          Independent
                                                                                                                                           Mobile               Search

                                                                                                                                      Real Time Biddable Supply Sources


                                                                                                                                           Addressable TV
      Client




                                                                                                                                                             Display
                                                                            Programmatic
                                                                               Buyers




                                                                                                                                                                Publisher
                                                                                                                                                                 Direct
                               Party Data
                               1st and 3rd




                                                                          Experience
                                                                            Buyers

                                                                            Brand




                                                                                                                               Publisher
                                                                                                                                Direct
                                                                                                                                                 Publisher
                                                                                                                                                  Direct

17     © 2011 Forrester Research, Inc. Reproduction Prohibited
The best thing you can do is educate yourself



RTB                                                            ATD
                                                         DSP
     Data Exchange
                        SSP                                    DMP
18   © 2011 Forrester Research, Inc. Reproduction Prohibited
And if you’re a client, understand how your money is
being spent
Media Partner      Flight                         Placements      CPM       Monthly Spend       Total Spend       Total Impressions
Publisher 1        Jan 1 - March 31               ROS             $ 10.00   $       35,000.00    $     105,000.00          10,500,000
Publisher 2        Jan 1 - March 31               ROS             $ 8.00    $       25,000.00    $      75,000.00           9,375,000
Publisher 3        Jan 1 - March 31               ROS             $ 12.00   $       45,000.00    $     135,000.00          11,250,000
Ad Network 1       Jan 1 - March 31               RON             $ 0.75    $       50,000.00    $     150,000.00         200,000,000




                                                                  ?
Ad Network 2       Jan 1 - March 31               RON             $ 1.00    $       50,000.00    $     150,000.00         150,000,000
Ad Network 3       Jan 1 - March 31               RON             $ 1.15    $       50,000.00    $     150,000.00         130,434,783
Ad Network 4       Jan 1 - March 31               RON             $ 0.85    $       50,000.00    $     150,000.00         176,470,588
Ad Network 5       Jan 1 - March 31               RON             $ 1.00    $       50,000.00    $     150,000.00         150,000,000
Ad Network 6       Jan 1 - March 31               RON             $ 1.25    $       50,000.00    $     150,000.00         120,000,000
Ad Network 7       Jan 1 - March 31               RON             $ 3.00    $       50,000.00    $     150,000.00          50,000,000
Ad Network 8       Jan 1 - March 31               RON             $ 2.25    $       50,000.00    $     150,000.00          66,666,667
Ad Network 9       Jan 1 - March 31               RON             $ 1.25    $       50,000.00    $     150,000.00         120,000,000
Ad Network 10      Jan 1 - March 31               RON             $ 1.00    $       50,000.00    $     150,000.00         150,000,000
DSP                Jan 1 - March 31               RON             $ 0.75    $       50,000.00    $     150,000.00         200,000,000
Total                                                                                            $ 1,965,000.00         1,544,697,038




  19    © 2011 Forrester Research, Inc. Reproduction Prohibited
20   © 2011 Forrester Research, Inc. Reproduction Prohibited
Thank you


Joanna O’Connell
+1 212.857.0718
joconnell@forrester.com
www.forrester.com




  © 2009 Forrester Research, Inc. Reproduction Prohibited

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1030 omma display joanna o connell

  • 1. 1 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 2. The Future of Digital Media Buying Joanna O’Connell, Senior Analyst November 7, 2011 2 © 2009 Forrester Research, Inc. Reproduction Prohibited 2011
  • 3. It’s more than an evolution in media buying. It must be a revolution. 3 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 4. Digital media buyers have faced unprecedented change over the last 15 years Mid-1990’s Early-2000’s Mid-2000’s • Small handful of sites • Thousands of sites to • Millions of sites to to choose from choose from choose from • Manual, site level • Manual site level • Increased reliance on negotiation, buying and growing number of management, management undifferentiated optimization, and continues but… networks for reach and reporting efficiency • …supplemental reach • Focus on content- and efficiency found • Lack of visibility and based buying as a through ad networks insight frustrates proxy to reach buyers and their desired audience • Continued reliance on clients content as proxy for audience though • Increase in audience remarketing is a sign targeting options; of a changing tide interest in audience buying grows 4 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 5. Thank you, RMX & MediaMath, for opening my eyes 5 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 6. Exchanges and DSPs illuminated issues we didn’t even know existed • Opaque Pricing– undisclosed margins (differential between price paid to publisher and charged to • Price Transparency – auction based buyer) leaving buyers in the dark as media pricing model increases to “real” impression value impression-level price transparency • Media bundling – impressions • Granularity– cherry picking impressions typically sold packaged in bundles allows buyers to choose only those of 1000, limiting buyer’s ability to desired impressions and bid at the pick and choose only desired impression level, de-averaging pricing impressions based on expected return • Lack of placement level • Control – buyer can sit “in the driver’s transparency – site lists often seat”, making the buying decisions, provided, but no guarantee of pulling the optimization levers placement on any given site, or site level reporting • Insight – more transparent buying, optimization and reporting means • Black box optimization –optimization deeper insights and the knowledge methods largely opaque to end needed to make repeatable decisions buyer; little insight into what drove performance and why 6 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 7. Transparency 7 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 8. Granularity 8 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 9. Control 9 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 10. Insight 10 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 11. Buyers and sellers alike are trying to figure it all out Trading Desk SSPs DSPs Ad Networks Publisher Agency Client Exchanges Data Providers 11 © 2011 Forrester Research, Inc. Reproduction Prohibited Data
  • 12. Entrenchment remains an issue The three martini lunch model has a strong legacy 12 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 13. And buyers have been taught to haggle on price 13 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 14. The old skills don’t necessarily translate in this new world 14 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 15. Change is painful and happens slowly Media Partner Flight Placements CPM Monthly Spend Total Spend Total Impressions Publisher 1 Jan 1 - March 31 ROS $ 10.00 $ 35,000.00 $ 105,000.00 10,500,000 Publisher 2 Jan 1 - March 31 ROS $ 8.00 $ 25,000.00 $ 75,000.00 9,375,000 Publisher 3 Jan 1 - March 31 ROS $ 12.00 $ 45,000.00 $ 135,000.00 11,250,000 Ad Network 1 Jan 1 - March 31 RON $ 0.75 $ 50,000.00 $ 150,000.00 200,000,000 Ad Network 2 Jan 1 - March 31 RON $ 1.00 $ 50,000.00 $ 150,000.00 150,000,000 Ad Network 3 Jan 1 - March 31 RON $ 1.15 $ 50,000.00 $ 150,000.00 130,434,783 Ad Network 4 Jan 1 - March 31 RON $ 0.85 $ 50,000.00 $ 150,000.00 176,470,588 Ad Network 5 Jan 1 - March 31 RON $ 1.00 $ 50,000.00 $ 150,000.00 150,000,000 Ad Network 6 Jan 1 - March 31 RON $ 1.25 $ 50,000.00 $ 150,000.00 120,000,000 Ad Network 7 Jan 1 - March 31 RON $ 3.00 $ 50,000.00 $ 150,000.00 50,000,000 Ad Network 8 Jan 1 - March 31 RON $ 2.25 $ 50,000.00 $ 150,000.00 66,666,667 Ad Network 9 Jan 1 - March 31 RON $ 1.25 $ 50,000.00 $ 150,000.00 120,000,000 Ad Network 10 Jan 1 - March 31 RON $ 1.00 $ 50,000.00 $ 150,000.00 150,000,000 DSP Jan 1 - March 31 RON $ 0.75 $ 50,000.00 $ 150,000.00 200,000,000 Total $ 1,965,000.00 1,544,697,038 Loss of Frequency Control Overlap Waste 15 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 16. In the long term, media buyers must specialize Strategy 16 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 17. Specialization, centralization, and data will rule In-house Trading Desk Data Management and Analytics Platform Centralized Media Buying Platform Online Video Trading Desk Independent Mobile Search Real Time Biddable Supply Sources Addressable TV Client Display Programmatic Buyers Publisher Direct Party Data 1st and 3rd Experience Buyers Brand Publisher Direct Publisher Direct 17 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 18. The best thing you can do is educate yourself RTB ATD DSP Data Exchange SSP DMP 18 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 19. And if you’re a client, understand how your money is being spent Media Partner Flight Placements CPM Monthly Spend Total Spend Total Impressions Publisher 1 Jan 1 - March 31 ROS $ 10.00 $ 35,000.00 $ 105,000.00 10,500,000 Publisher 2 Jan 1 - March 31 ROS $ 8.00 $ 25,000.00 $ 75,000.00 9,375,000 Publisher 3 Jan 1 - March 31 ROS $ 12.00 $ 45,000.00 $ 135,000.00 11,250,000 Ad Network 1 Jan 1 - March 31 RON $ 0.75 $ 50,000.00 $ 150,000.00 200,000,000 ? Ad Network 2 Jan 1 - March 31 RON $ 1.00 $ 50,000.00 $ 150,000.00 150,000,000 Ad Network 3 Jan 1 - March 31 RON $ 1.15 $ 50,000.00 $ 150,000.00 130,434,783 Ad Network 4 Jan 1 - March 31 RON $ 0.85 $ 50,000.00 $ 150,000.00 176,470,588 Ad Network 5 Jan 1 - March 31 RON $ 1.00 $ 50,000.00 $ 150,000.00 150,000,000 Ad Network 6 Jan 1 - March 31 RON $ 1.25 $ 50,000.00 $ 150,000.00 120,000,000 Ad Network 7 Jan 1 - March 31 RON $ 3.00 $ 50,000.00 $ 150,000.00 50,000,000 Ad Network 8 Jan 1 - March 31 RON $ 2.25 $ 50,000.00 $ 150,000.00 66,666,667 Ad Network 9 Jan 1 - March 31 RON $ 1.25 $ 50,000.00 $ 150,000.00 120,000,000 Ad Network 10 Jan 1 - March 31 RON $ 1.00 $ 50,000.00 $ 150,000.00 150,000,000 DSP Jan 1 - March 31 RON $ 0.75 $ 50,000.00 $ 150,000.00 200,000,000 Total $ 1,965,000.00 1,544,697,038 19 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 20. 20 © 2011 Forrester Research, Inc. Reproduction Prohibited
  • 21. Thank you Joanna O’Connell +1 212.857.0718 joconnell@forrester.com www.forrester.com © 2009 Forrester Research, Inc. Reproduction Prohibited

Editor's Notes

  1. Delete second Name/Title if not needed, but be sure to keep the Month Day, Year information. For a teleconference, after the date, add a period and “Call in at XX:55 p.m. Eastern time” (change the time to five minutes prior to the start of the teleconference).
  2. Especially when we’re talking about audience and other broad based buying
  3. One CPG marketer told us: “Transparency is the big word. The development of the DSPs and new targetingcapabilities has generated this deeper level of transparency.”
  4. http://www.google.com/imgres?imgurl=http://www.concurringopinions.com/wp-content/uploads/2011/05/transparency.jpg&imgrefurl=http://www.concurringopinions.com/archives/2011/05/the-price-of-law-school-cost-transparency.html&usg=__bYFes_hlp06okJnFBvRuEB0bzG8=&h=817&w=894&sz=104&hl=en&start=0&zoom=1&tbnid=NOHFXnMPAg-BvM:&tbnh=140&tbnw=151&ei=eq3vTZ2PNunn0QHAqsHbAw&prev=/search%3Fq%3Dtransparency%26um%3D1%26hl%3Den%26sa%3DN%26rlz%3D1T4ADRA_enUS382US383%26biw%3D1436%26bih%3D627%26tbm%3Disch&um=1&itbs=1&iact=rc&dur=63&page=1&ndsp=21&ved=1t:429,r:0,s:0&tx=1203&ty=243Highlighting new areas:Select the bracket group from the right bracket. Hold SHIFT and pull cursor down over the next bullet item. Select the previously highlighted text and in the HOME tab unclick the [B] button for bold, and click on the [A]buttonand choose the gray swatch (Gray-50%, Accent 5) second to last in the top row of the palette. Select the text for the newly highlighted area and click the [B] button for bold, and click on the [A]buttonand choose black.
  5. http://www.google.com/imgres?imgurl=http://complextosimple.files.wordpress.com/2010/11/marbles_thumb.jpg%3Fw%3D480%26h%3D340&imgrefurl=http://simpleprogrammer.com/2010/11/09/back-to-basics-cohesion-and-coupling-part-2/&usg=__sixvZEBGeNpSLMV7a5VKtbUo6ck=&h=340&w=480&sz=44&hl=en&start=144&zoom=1&tbnid=luyvPm2XmhfPUM:&tbnh=142&tbnw=195&ei=zK_vTcDLAsrX0QGZ-unaAw&prev=/search%3Fq%3Dgranularity%26um%3D1%26hl%3Den%26sa%3DN%26rlz%3D1T4ADRA_enUS382US383%26biw%3D1436%26bih%3D627%26tbm%3Disch&um=1&itbs=1&iact=rc&dur=78&page=8&ndsp=21&ved=1t:429,r:20,s:144&tx=99&ty=82
  6. http://www.google.com/imgres?imgurl=http://authenticplayer.files.wordpress.com/2010/05/driver-seat.jpg&imgrefurl=http://authenticplayer.wordpress.com/2010/05/10/get-back-in-the-drivers-seat/&usg=__iDNSL8FveNEXuzA2H1VtgXLbXco=&h=400&w=500&sz=133&hl=en&start=0&zoom=1&tbnid=OVgmChdgsN657M:&tbnh=149&tbnw=186&ei=i6_vTbLaGKXg0QH6t7DbAw&prev=/search%3Fq%3Din%2Bthe%2Bdriver%2527s%2Bseat%26um%3D1%26hl%3Den%26sa%3DX%26rlz%3D1T4ADRA_enUS382US383%26biw%3D1436%26bih%3D627%26tbm%3Disch&um=1&itbs=1&iact=rc&dur=125&page=1&ndsp=18&ved=1t:429,r:0,s:0&tx=162&ty=103
  7. The days of the three martini lunch are waningSource: http://www.apartmenttherapy.com/uimages/kitchen/2010_04_16-3MartiniLunch4.jpg
  8. Especially when we are talking about EVERYTHING but the most unique and custom of programs