Using internet marketing to reach your customers. Without an internet presence in business today, you risk becoming obsolete. Learn about the top absolute "must dos" for internet marketing this year.

1. Digital “Must Dos” for 2010 Using Internet Marketing to Reach Your Customers March 2010

2. “When I took office, only high energy physicists had ever heard of what is called the Worldwide Web.... Now even my cat has its own page.” Bill Clinton

3. Without an internet presence in business today you risk becoming obsolete Being online effectively will bring customers to you (or your website) But what if you’ve got a website and no-one knows about it?

4. 18.3 million households in the UK (70 per cent) had Internet access in 2009. This is an increase of just under 2 million households (11 per cent) over the last year and 4 million households (28 per cent) since 2006.

5. What is Internet Marketing?

6. It’s… Your website Distributing news online Social networking Online advertising Email marketing Search Engine Optimisation Viral marketing Mobile marketing

7. It’s more measurable than many traditional marketing methods It’s very cost effective Your customers are already there - using the internet to find information, research before they buy and to buy.

8. In 2000 there were 360,985,492 internet users worldwide In 2009, there were 1,733,993,741 52% of Europe’s population is online and 72% of North America

9. What Are the “Must Dos”? Your website Distributing news online Social networking Online advertising Email marketing Search Engine Optimisation Viral marketing Mobile marketing

10. “Must Do” No. 1. Your Website

11. Why is it your most important marketing tool? All internet marketing leads back to your website It’s your shop-window and your brand You’re looking for some sort of conversion… …so landing pages are critical.

12. good

13. Bad

14. Ugly!

15. How do people find your website? Do you know?

16. Website Priorities Get Google Analytics or similar Domain name – important for SEO as well as branding What are the words people use to find your product or service (keywords)? Will it work in all browsers (including mobile)? Does it reflect your brand? Is it up to date?

17. www.boardgamecompany.co.uk

18. “Must Do” No. 2Social Networking

19. Two-thirds of the world’s Internet population visit social networking or blogging sites, accounting for almost 10% of all internet time. Nielson Report March 2009

20. Facebook now has more than 400 million users globally (61million UK) LinkedIn has 60mm users worldwide (3 million UK) Twitter has 75 million users YouTube gets 300 million visitors per month worldwide

21. Why Use Social Networks? Promote interaction and openness Build a community around your product/service Put a human face on your business Chance to share other rich media such as video Links back to your website

22. Social Networks for Business Twitter (offers, events, news, topics) Facebook Fan Pages (competitions, products, customer comments, events) LinkedIn (connecting with other business people, demonstrating expertise) Blogs (expertise, tell a story, insight) YouTube (viral marketing, demonstrating, testimonials and reviews)

26. Tips Think about what’s interesting for your customer, not you Once you’ve started, don’t stop! They must be kept up to date Blogs preferably weekly, daily if you’ve got a lot to say Twitter – daily Facebook, LinkedIn at least monthly, preferably weekly YouTube – as and when

27. “Must Do” No. 3Email Marketing

28. Why use Email marketing?

29. More reasons… Low cost Easy to personalise Can be interactive Tracking statistics Can segment lists Can automate eg order confirmation Sign up boxes to collect addresses

32. Reminding people you’re there

33. News

35. “Must Do” No. 4Search Engine Optimisation(SEO)

36. Why? There’s no point having a website if nobody can find it! SEO gives your website a better chance of being found by the search engines for searches relevant to your content Which means you’ve got a better chance of appearing on the first page of search results

38. SEO Benefits Organic results are trusted more than paid for advertising It’s free 70% of searchers only look at organic listings

41. SEO Basics Good content Optimised page titles, descriptions and text Keywords and key phrases The number and type of links to your website Get listed on Google Local Business Centre

43. And finally…Can you reach your customers with viral marketing?

44. Created by: Wooshii.com

45. Thank you Karen McNulty Media Matters