245 change and innovation

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245 change and innovation

  1. 1. Change and Innovation
  2. 2. Change vs. Innovation <ul><li>What is change? </li></ul><ul><li>What is first-order change? </li></ul><ul><li>What is second-order change? </li></ul><ul><li>What is innovation and how does it differ from change? </li></ul>
  3. 3. Innovation <ul><li>Uncertainty </li></ul><ul><li>Knowledge-intensive </li></ul><ul><li>Controversial </li></ul><ul><li>External forces </li></ul><ul><li>Internal forces </li></ul>
  4. 4. Creative thinking <ul><li>What is creative thinking? </li></ul><ul><li>The text lists ten sources of mental blocks, which of the ten have you experienced? </li></ul><ul><li>How would help an employee who is having a mental block? </li></ul>
  5. 5. Innovative Framework <ul><li>Elements: </li></ul><ul><li>Alignment </li></ul><ul><li>Self-initiated activity </li></ul><ul><li>Unofficial activity </li></ul><ul><li>Serendipity </li></ul><ul><li>Diverse Stimuli </li></ul><ul><li>Within-organization communication </li></ul>
  6. 6. As a leader, how would you help your employees handle change?
  7. 7. Why do employees resist change? <ul><li>Self-interest </li></ul><ul><li>Misunderstanding and lack of trust </li></ul><ul><li>Different assessments </li></ul><ul><li>Low tolerance for change </li></ul><ul><li>Other reasons </li></ul>
  8. 8. Techniques to overcome resistance <ul><li>Education and Communication </li></ul><ul><li>Participation and Involvement </li></ul><ul><li>Facilitation and Support </li></ul><ul><li>Negotiation and Agreement </li></ul><ul><li>Explicit and Implicit Coercion </li></ul>

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