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Business as Unusual:
Changing the Approach to
Monitoring OVC Programs
    Karen G. Fleischman Foreit, PhD
  Futures Group/MEASURE Evaluation
The Problem

Community-based OVC programs are expected to
produce comparable data to facility-based health
programs, but without comparable physical
infrastructure and human resources
The Premise

The information that community workers
need to do their jobs is not the same as
what implementers need to report to donors
or governments
The Challenge

 Foster use of M&E by communities
 Ensure that community volunteers are not
  overburdened with information collection
 Minimize unrealistic expectations
The Alternative

Semi-annual or annual cluster-sample surveys to
monitor program performance
How do cluster-sample surveys
work?
 30 communities per program area
 x respondents per community (e.g. 10, 19, 30)
 Paid data collectors (could be para-social
  workers)
 Mobile phone solutions for data transfer
Example from Tanzania
Community Trace and Verify
 Short (10-minute) survey of caretakers
 Covers minimum package of services
 LQAS sampling
  methodology
 Pass-fail scoring
005 Does [Name] have a birth certificate?       Yes…1
                                                No…2                             → 007
                                                Don’t know …3
006   Could you show us the birth certificate?  Yes, birth certificate shown…1
                                                No…2
007   Is the family enrolled with the Community Yes…1
      Health Fund?                              No…2                             → 011
                                                Don’t know …3                    → 011
008   Does the family have a Community Health Yes…1
      Fund card?                                No…2                             → 009
                                                Don’t know …3                    → 009
009   Could you show me the community health Yes, card shown…1                   → 011
      fund card?                                No…2
010   Could you show me the receipt?            Yes, receipt shown…1
                                                No…2
011   Have you heard about the Most Vulnerable Yes…1
      Child Committee?                          No…2
                                                Don’t know …3
012   Has [Name] been visited by a Most         Yes…1
      vulnerable Child Committee member or      No…2                             → 014
      Volunteer in the past six months?         Don’t know …3                    → 014
Questions? Comments?
The research presented here has been supported by the
President’s Emergency Plan for AIDS Relief (PEPFAR)
through the United States Agency for International
Development (USAID) under the terms of MEASURE
Evaluation cooperative agreement GHA-A-00-08-00003-
00. Views expressed are not necessarily those of
PEPFAR, USAID or the United States government.
MEASURE Evaluation is implemented by the Carolina
Population Center at the University of North Carolina at
Chapel Hill in partnership with Futures Group, ICF
International, John Snow, Inc., Management Sciences for
Health, and Tulane University.

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Business as Unusual: Changing the Approach to Monitoring OVC Programs

  • 1. Business as Unusual: Changing the Approach to Monitoring OVC Programs Karen G. Fleischman Foreit, PhD Futures Group/MEASURE Evaluation
  • 2. The Problem Community-based OVC programs are expected to produce comparable data to facility-based health programs, but without comparable physical infrastructure and human resources
  • 3.
  • 4. The Premise The information that community workers need to do their jobs is not the same as what implementers need to report to donors or governments
  • 5. The Challenge  Foster use of M&E by communities  Ensure that community volunteers are not overburdened with information collection  Minimize unrealistic expectations
  • 6. The Alternative Semi-annual or annual cluster-sample surveys to monitor program performance
  • 7. How do cluster-sample surveys work?  30 communities per program area  x respondents per community (e.g. 10, 19, 30)  Paid data collectors (could be para-social workers)  Mobile phone solutions for data transfer
  • 8. Example from Tanzania Community Trace and Verify  Short (10-minute) survey of caretakers  Covers minimum package of services  LQAS sampling methodology  Pass-fail scoring
  • 9. 005 Does [Name] have a birth certificate? Yes…1 No…2 → 007 Don’t know …3 006 Could you show us the birth certificate? Yes, birth certificate shown…1 No…2 007 Is the family enrolled with the Community Yes…1 Health Fund? No…2 → 011 Don’t know …3 → 011 008 Does the family have a Community Health Yes…1 Fund card? No…2 → 009 Don’t know …3 → 009 009 Could you show me the community health Yes, card shown…1 → 011 fund card? No…2 010 Could you show me the receipt? Yes, receipt shown…1 No…2 011 Have you heard about the Most Vulnerable Yes…1 Child Committee? No…2 Don’t know …3 012 Has [Name] been visited by a Most Yes…1 vulnerable Child Committee member or No…2 → 014 Volunteer in the past six months? Don’t know …3 → 014
  • 11. The research presented here has been supported by the President’s Emergency Plan for AIDS Relief (PEPFAR) through the United States Agency for International Development (USAID) under the terms of MEASURE Evaluation cooperative agreement GHA-A-00-08-00003- 00. Views expressed are not necessarily those of PEPFAR, USAID or the United States government. MEASURE Evaluation is implemented by the Carolina Population Center at the University of North Carolina at Chapel Hill in partnership with Futures Group, ICF International, John Snow, Inc., Management Sciences for Health, and Tulane University.